Mark's Video

★★★☆☆
  • 8184 W Overland Rd

    Boise, ID 83709

    Map & Directions
  • 208-376-3001

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Hollywood Video

590 S Broadway Ave # 400 Boise, ID

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Over 19

4109 W Chinden Blvd Garden City, AL

2.6667 3
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.

After visiting this store on a few occasions and realizing that I would recieve the same rude, uninviting, and unapologetic attitude from everyone I encountered there...I decided that it was well worth the couple extra bucks a movie; and/or waiting in line at a Redbox to avoid these guys at all costs. They don't treat their customers well at all to the point of making you feel uncomfortable, the manager disciplines her employees in front of customers while making them wait and watch (very weird way to humilate people), and when the make mistakes (which happens ALOT) they treat you as if it were your fault!

I would not recommend that anyone ever waste there time going into this place....I gave it literally three months worth of business before I finally decided it wasn't just me. Trust me...it's definately not worth the hassle!!!!!

0
★☆☆☆☆

After visiting this store on a few occasions and realizing that I would recieve the same rude, uninviting, and unapologetic attitude from everyone I encountered there...I decided that it was well worth the couple extra bucks a movie; and/or waiting in line at a Redbox to avoid these guys at all costs. They don't treat their customers well at all to the point of making you feel uncomfortable, the manager disciplines her employees in front of customers while making them wait and watch (very weird way to humilate people), and when the make mistakes (which happens ALOT) they treat you as if it were your fault!

I would not recommend that anyone ever waste there time going into this place....I gave it literally three months worth of business before I finally decided it wasn't just me. Trust me...it's definately not worth the hassle!!!!!

Pros: Cheap Movies

Cons: HORRIBLE CUSTOMER SERVICE!!!!!!!!!!!

.

Hollywood video has never charged me a late fee. They normally have a big selection of the new releases and if it isn't in you can get a voucher for it and the next time you are in and that movie is then it is free. You get to keep the movies for 5 days. They accept coupons which I have been using free coupons there for a while now and have never been disappointed with the customer service. They welcome you when you walk into the store. Also you get a free rental for your birthday.

5
★★★★★

Hollywood video has never charged me a late fee. They normally have a big selection of the new releases and if it isn't in you can get a voucher for it and the next time you are in and that movie is then it is free. You get to keep the movies for 5 days. They accept coupons which I have been using free coupons there for a while now and have never been disappointed with the customer service. They welcome you when you walk into the store. Also you get a free rental for your birthday.

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.

While the selection on X-box game rentals is good, don't go here unless you want late fees. We finally stopped going because every time we returned our games, they weren't checked back in and we were hammered with late fees. The last time we went in, my husband waited and watched until the young kid behind the counter checked in the game. Beware!

PROS: none
CONS: careless staff

2
★★☆☆☆

While the selection on X-box game rentals is good, don't go here unless you want late fees. We finally stopped going because every time we returned our games, they weren't checked back in and we were hammered with late fees. The last time we went in, my husband waited and watched until the young kid behind the counter checked in the game. Beware!

PROS: none
CONS: careless staff

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Editorial from

In Short
What began as a small video rental store in Portland, Ore., in 1988 has grown to more than 2,000 locations across the U.S. From new releases to genre classics and indepenent films, Hollywood Video provides comedy, drama…

 

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