Mac Property Management

★★☆☆☆

About Mac Property Management

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Real Estate

Real Estate
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Please, if you don't absolutely *have* to, DON'T rent from MAC! They are rude, unhelpful, unfriendly and do not even try to make it seem as if they care about their tenants. I have lived in a MAC property for two years. Before we moved in they told us that they would do things like paint and clean the apartment, which was not in the best of shape. None of that ever happened. We have mold growing in the bathroom, rodents, terrible cabinets and really gross floors. We cleaned it the best we could, but it needed professional attention. We filed work order after work order, and each was met with a promise that was never fulfilled. We considered taking legal action, since they are in violation of the Chicago Tenant's Code of Rights, but none of us has the time or the money to fight with them. My apartment would be gorgeous with a little TLC, but all we got from MAC was terrible service, threats (they told us they were going to evict us 3 times despite the fact that we always paid rent on time), unfulfilled promises and rent increases.

The one good thing is that the maintenance staff does the best they can with what they have, and tend to be friendly and responsive. That's good, given that we have to see them a lot!

0
★☆☆☆☆

Please, if you don't absolutely *have* to, DON'T rent from MAC! They are rude, unhelpful, unfriendly and do not even try to make it seem as if they care about their tenants. I have lived in a MAC property for two years. Before we moved in they told us that they would do things like paint and clean the apartment, which was not in the best of shape. None of that ever happened. We have mold growing in the bathroom, rodents, terrible cabinets and really gross floors. We cleaned it the best we could, but it needed professional attention. We filed work order after work order, and each was met with a promise that was never fulfilled. We considered taking legal action, since they are in violation of the Chicago Tenant's Code of Rights, but none of us has the time or the money to fight with them. My apartment would be gorgeous with a little TLC, but all we got from MAC was terrible service, threats (they told us they were going to evict us 3 times despite the fact that we always paid rent on time), unfulfilled promises and rent increases.

The one good thing is that the maintenance staff does the best they can with what they have, and tend to be friendly and responsive. That's good, given that we have to see them a lot!

Pros: friendly maintenance staff

Cons: everything else

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Mac is a professional and responsive management company . Mac offers a large variety of different type of apartment homes to choose from in the Hyde Park area. The variety is large enough to pick and choose the best apartment to match your personality and style.
If your looking for all new upgrades with modern features or an apartment with character, they are the best choice. The leasing team is helpful matching your needs based on your preference and with a responsive maintenance team on board, you are in good hands with Mac.

2
★★★★★

Mac is a professional and responsive management company . Mac offers a large variety of different type of apartment homes to choose from in the Hyde Park area. The variety is large enough to pick and choose the best apartment to match your personality and style.
If your looking for all new upgrades with modern features or an apartment with character, they are the best choice. The leasing team is helpful matching your needs based on your preference and with a responsive maintenance team on board, you are in good hands with Mac.

Pros: Professional staff

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MAC Property Management is absolutely without question the WORST management company I have ever dealt with. If you are looking to move to Hyde Park in Chicago whatever you try to avoid renting an apartment from Mac Property Management at all cost. When I first moved to my beautiful apartment I rented in from K&G Management. I had looked at apartments managed by MAC Property even at that time but I was so turned off by the lack of upkeep in the buildings they show me and how nasty they were to their tenants who would come in the office with various issues, I decided to go with K &G. Well unfortunately about 6 months later MAC took over my building and ever since it has been 1 nightmare after another. A rodent /insect problem developed, throughout the entire building, they changed the locks to the building in the dead of winter and did not notify their tenants in my building nor provide us with keys ahead of time. We were all locked out in the cold. They have inspected the units in my building at least 3 times in the past 4 months but still have not fixed anything. I guess they just like to look through our stuff, and ever since I have placed a security camera in my unit. They raise rent every year and don't even allow people sign longer leases for this reason. But most importantly the customer service is horrible. The staff is rude, unaccommodating and just downright unprofessional.

0
★☆☆☆☆

MAC Property Management is absolutely without question the WORST management company I have ever dealt with. If you are looking to move to Hyde Park in Chicago whatever you try to avoid renting an apartment from Mac Property Management at all cost. When I first moved to my beautiful apartment I rented in from K&G Management. I had looked at apartments managed by MAC Property even at that time but I was so turned off by the lack of upkeep in the buildings they show me and how nasty they were to their tenants who would come in the office with various issues, I decided to go with K &G. Well unfortunately about 6 months later MAC took over my building and ever since it has been 1 nightmare after another. A rodent /insect problem developed, throughout the entire building, they changed the locks to the building in the dead of winter and did not notify their tenants in my building nor provide us with keys ahead of time. We were all locked out in the cold. They have inspected the units in my building at least 3 times in the past 4 months but still have not fixed anything. I guess they just like to look through our stuff, and ever since I have placed a security camera in my unit. They raise rent every year and don't even allow people sign longer leases for this reason. But most importantly the customer service is horrible. The staff is rude, unaccommodating and just downright unprofessional.

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All I can say is to this day I am truly traumatized by my experience of renting from Mac Property Management Company in Chicago. Once upon a time had lived in a clean well maintained apartment building. Well that was before Mac Property acquired the building. I came home 1 day and saw rodent traps all over my apartment. The when I called the management office to inquire about how such a clean building suddenly developed a rodent problem, the response from the woman on the other end was " well yea the buildings are in pretty bad shape". This employee of Mac Property acknowledged herself that the buildings were nasty. I was not surprised however because to this day I have yet to see anyone cleaning the hallways or performing any type of maintenance in the building. When my lease was coming to an end they sent me a letter that stated if I resigned my lease within what amounted to about a week?s time frame my rent will only go up from $800 to $835 a month. However If I resign after that, my rent would be raised to $875. The interesting thing about that was the current market rate on my apartment that they had listed at that time was $850, yet they were going to raise my rent even higher than the market rate if I did not resign with them within a week. What type of service is that to someone who was already a customer. I was thinking, why in the world would I want to pay an extra $75 dollars a month to live in the same nasty building that has rodents. Give me a break. They have such unscrupulous business practices and they are extremely mean, rude and unwelcoming to their tenants. I guess after they get you to sign the lease and get your money there is no need to continue being nice to you.

0
★☆☆☆☆

All I can say is to this day I am truly traumatized by my experience of renting from Mac Property Management Company in Chicago. Once upon a time had lived in a clean well maintained apartment building. Well that was before Mac Property acquired the building. I came home 1 day and saw rodent traps all over my apartment. The when I called the management office to inquire about how such a clean building suddenly developed a rodent problem, the response from the woman on the other end was " well yea the buildings are in pretty bad shape". This employee of Mac Property acknowledged herself that the buildings were nasty. I was not surprised however because to this day I have yet to see anyone cleaning the hallways or performing any type of maintenance in the building. When my lease was coming to an end they sent me a letter that stated if I resigned my lease within what amounted to about a week?s time frame my rent will only go up from $800 to $835 a month. However If I resign after that, my rent would be raised to $875. The interesting thing about that was the current market rate on my apartment that they had listed at that time was $850, yet they were going to raise my rent even higher than the market rate if I did not resign with them within a week. What type of service is that to someone who was already a customer. I was thinking, why in the world would I want to pay an extra $75 dollars a month to live in the same nasty building that has rodents. Give me a break. They have such unscrupulous business practices and they are extremely mean, rude and unwelcoming to their tenants. I guess after they get you to sign the lease and get your money there is no need to continue being nice to you.

.

While I loved the apartment I lived in (save the rodent problem), the management of MAC property is nothing short of horrible. MAC took over the apartment early in 2007. My saga goes something like this:

I never received paperwork to re-up my lease, so a month before my lease ended, I contacted them. The replied that they had sent the paperwork over "with the janitor" (I never received anything) and that since I hadn't replied they had rented my apartment to someone else.

Given the lack of communication, I requested that I have a walk through with management. I was told to contact maintenance, which I did, three times. I never got any call back. I also called the main office, no reply.

So on the day I was to vacate, I took my keys to the management office and requested a walk through. I was flat out told no. They were too busy. I said I wouldn't leave my keys until I had something in writing that I was getting my deposit back. The woman told me that if my apartment was okay, I'd get a deposit back. I told her I had no reason, given our history, to believe or trust anything MAC property said. We went back and forth. She was rude beyond belief and just mean. Finally some guy at a desk near her said he' d do the walk through. She argued with him, saying "you're not maintenance staff." Finally she let him go and he wrote out for me that my apt was in great shape and put it on letterhead.

The check finally came, sent to the wrong address and without the key deposit ($50) that they owed me and without the promised interest that was owed. I don't care--chump change at this point. I put the check in the bank yesterday and hope to never do business with them again. Truly a horrible experience. They lack compassion, basic courtesy skills and good business sense. Regrettably, I've heard that this same saga has happened to several tenets. Beware if you rent with these people!!

0
★☆☆☆☆

While I loved the apartment I lived in (save the rodent problem), the management of MAC property is nothing short of horrible. MAC took over the apartment early in 2007. My saga goes something like this:

I never received paperwork to re-up my lease, so a month before my lease ended, I contacted them. The replied that they had sent the paperwork over "with the janitor" (I never received anything) and that since I hadn't replied they had rented my apartment to someone else.

Given the lack of communication, I requested that I have a walk through with management. I was told to contact maintenance, which I did, three times. I never got any call back. I also called the main office, no reply.

So on the day I was to vacate, I took my keys to the management office and requested a walk through. I was flat out told no. They were too busy. I said I wouldn't leave my keys until I had something in writing that I was getting my deposit back. The woman told me that if my apartment was okay, I'd get a deposit back. I told her I had no reason, given our history, to believe or trust anything MAC property said. We went back and forth. She was rude beyond belief and just mean. Finally some guy at a desk near her said he' d do the walk through. She argued with him, saying "you're not maintenance staff." Finally she let him go and he wrote out for me that my apt was in great shape and put it on letterhead.

The check finally came, sent to the wrong address and without the key deposit ($50) that they owed me and without the promised interest that was owed. I don't care--chump change at this point. I put the check in the bank yesterday and hope to never do business with them again. Truly a horrible experience. They lack compassion, basic courtesy skills and good business sense. Regrettably, I've heard that this same saga has happened to several tenets. Beware if you rent with these people!!

Pros: nice apartments

Cons: horrible & mean service

.

This company does not have any morals. They are totally unscrupulous! I am a U of C student and they just don't follow through. They are unconcerned with upkeep of the property, how tenants feel or anything like that. I will be moving these people are awful!! Just don't do it!

0
★☆☆☆☆

This company does not have any morals. They are totally unscrupulous! I am a U of C student and they just don't follow through. They are unconcerned with upkeep of the property, how tenants feel or anything like that. I will be moving these people are awful!! Just don't do it!

 

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