King Neptune's Pet World

★★★★☆

About King Neptune's Pet World

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Hours
monday -friday 9am to 8pm saturday 9am to 5pm sunday 11am to 5pm

Pets & Animals

Pets & Animals
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Terrible!!! If you love your pets don't ever buy a puppy from here! Two friends of mine both purchased puppies from here one a year ago, and another a week ago, both had sick puppies on their hands and one of them had to do the unthinkable

3
★★★★★

Terrible!!! If you love your pets don't ever buy a puppy from here! Two friends of mine both purchased puppies from here one a year ago, and another a week ago, both had sick puppies on their hands and one of them had to do the unthinkable

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Here is an unbiased review and I am only a consumer who has purchased puppies and a kitten from king neptune. I do not know the owners or any of its employees. I purchased a sheltie 12 yrs ago. He was love at first sight. In the 1st week I took him to the vets and found out he had hip problems and its not rare in this sort of breed. I went to the store and informed them of his problem and they offered a refund. By this time I alreeady loved my puppy and we kept him. He is 12 yrs old now and we treat his pain with medication but he walks still and very wonder dog we love and its worth it all. 2 yrs ago I bought a yorki at the same store. She had all her imunizations but still she got kennel cough within the 1st after bringing her home. I purched the yorkie the same day they received her so she was only at their store several hours before she was in my home. I had to bring my pup to the vets 3 times before she got well and she had xrays. All the vet bills my vet sent directly to the store to be paid and I never spent a penny outta my pocket for the vet bills. King neptune also agreed to refun the money when they learneed our puppy was ill but like our 1st decision we opted to keep her and now over 2 yrs later my yorkie is a sweet member of my family and I have no regrets. Anytime u purchase a livestock no matter where u purchase it frome there are some risks associated with your purchase. Its how they offer to handle the situation if it turns out you purchased an animan that's has health problems that will clearly tell you about the integrity of the store owners and each time I did get a puppy that had health issues both times they responded positively and gave me options that allowed me to get a refund and paid medical expenses. I am going to purchase another puppy another yorkie very soon and I will be planning to purchase him from king neptune. I do not fault them for the health problems of the animals I purchased it was only a natural occurance that can happen and I am very pleased how they responded to me when they were notified and they always left me with options so that I will be a satisfied and loyal customer and for that they will get my business because they have integrity and they deserve my loyalty. They stand by their sales of livestock and the purchase contract but ultimately they strive to be morally responsible to their customers and livestock they sell.

4
★★★★☆

Here is an unbiased review and I am only a consumer who has purchased puppies and a kitten from king neptune. I do not know the owners or any of its employees. I purchased a sheltie 12 yrs ago. He was love at first sight. In the 1st week I took him to the vets and found out he had hip problems and its not rare in this sort of breed. I went to the store and informed them of his problem and they offered a refund. By this time I alreeady loved my puppy and we kept him. He is 12 yrs old now and we treat his pain with medication but he walks still and very wonder dog we love and its worth it all. 2 yrs ago I bought a yorki at the same store. She had all her imunizations but still she got kennel cough within the 1st after bringing her home. I purched the yorkie the same day they received her so she was only at their store several hours before she was in my home. I had to bring my pup to the vets 3 times before she got well and she had xrays. All the vet bills my vet sent directly to the store to be paid and I never spent a penny outta my pocket for the vet bills. King neptune also agreed to refun the money when they learneed our puppy was ill but like our 1st decision we opted to keep her and now over 2 yrs later my yorkie is a sweet member of my family and I have no regrets. Anytime u purchase a livestock no matter where u purchase it frome there are some risks associated with your purchase. Its how they offer to handle the situation if it turns out you purchased an animan that's has health problems that will clearly tell you about the integrity of the store owners and each time I did get a puppy that had health issues both times they responded positively and gave me options that allowed me to get a refund and paid medical expenses. I am going to purchase another puppy another yorkie very soon and I will be planning to purchase him from king neptune. I do not fault them for the health problems of the animals I purchased it was only a natural occurance that can happen and I am very pleased how they responded to me when they were notified and they always left me with options so that I will be a satisfied and loyal customer and for that they will get my business because they have integrity and they deserve my loyalty. They stand by their sales of livestock and the purchase contract but ultimately they strive to be morally responsible to their customers and livestock they sell.

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.

the owner is my cousin and i think that the pet shop is the best.
all their animals are healthy and nice so ya

5
★★★★★

the owner is my cousin and i think that the pet shop is the best.
all their animals are healthy and nice so ya

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.

A few yrs back i bought an American Eskimo that was only about 4 months old. When i brought him home it took about 1 week for him to become more active because he had kennel cough. From what i have read it seems to be a negative pattern

3
★★★★★

A few yrs back i bought an American Eskimo that was only about 4 months old. When i brought him home it took about 1 week for him to become more active because he had kennel cough. From what i have read it seems to be a negative pattern

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I've heard many bad and some good things about the place. Been going here since I was a child. I am 18. Prices are AWFUL. I bought a fish tank at a pet store for $20 that was for sale here for $70. What a joke. My friend has been a reptile

3
★★★★★

I've heard many bad and some good things about the place. Been going here since I was a child. I am 18. Prices are AWFUL. I bought a fish tank at a pet store for $20 that was for sale here for $70. What a joke. My friend has been a reptile

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I have been living in Shorewood my entire life and am very active within the community. Im in Neptunes atleast three times a week for all of my pet's needs. I have recently purchased a boxer puppy from them and she is the sweetest dog in

3
★★★★★

I have been living in Shorewood my entire life and am very active within the community. Im in Neptunes atleast three times a week for all of my pet's needs. I have recently purchased a boxer puppy from them and she is the sweetest dog in

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Hi I bought the sweetest golden retriever puppy for only $800 with microchipping, vet exam, shots, and spaying included. The lady was very nice and knowledgable. She even negiocaited the price with the breeder. The puppies I saw there were pretty healthy. I like the variety and mixes they had. Overall, I like the store and would go back again. Its where i'm going to recommend other people not going to a breeder to get their puppies.

5
★★★★★

Hi I bought the sweetest golden retriever puppy for only $800 with microchipping, vet exam, shots, and spaying included. The lady was very nice and knowledgable. She even negiocaited the price with the breeder. The puppies I saw there were pretty healthy. I like the variety and mixes they had. Overall, I like the store and would go back again. Its where i'm going to recommend other people not going to a breeder to get their puppies.

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Shorewood, IL Pet Stores - Shorewood, IL Fish - Shorewood, IL Tropical Fish 01/24/11: 'STAY AWAY!'\r
\r
You people must have been catching it on a "good day" been going in there since Wednesday to check on the husky's they have there.

3
★★★★★

Shorewood, IL Pet Stores - Shorewood, IL Fish - Shorewood, IL Tropical Fish 01/24/11: 'STAY AWAY!'\r
\r
You people must have been catching it on a "good day" been going in there since Wednesday to check on the husky's they have there.

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This store is always clean, there is never a smell, and take the best care of all their pets, not just the cute puppies. I would recommend this store to anyone that has a pet. If no pet just go look at how a pet store should look, and see all their pets first hand. You;ll like the visit and will visit again just like we do.

5
★★★★★

This store is always clean, there is never a smell, and take the best care of all their pets, not just the cute puppies. I would recommend this store to anyone that has a pet. If no pet just go look at how a pet store should look, and see all their pets first hand. You;ll like the visit and will visit again just like we do.

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1 out of 3 people found this review helpful.

.

First of all, and after much debate between other pet stores my wife and I decided to buy a silky terrier from King Neptune??s. Even though the price was a bit higher than other (by at least $400) stores and breeders, they seemed very knowledgeable and offered included in the price the medical shots as well as other services such as spaying and neutering. Even though the majority of the workers there are kids they seem knowledgeable and seem to treat the animals especially dogs very good and the owner is usually always there if there are any problems or questions. Each time we visited they made continually efforts to make sure that we were comfortable and that we could play with the dog in a controlled environment away from the other dogs. We visited our dog at least 3 times before we purchased it and every time the staff made an effort to always play with the dogs as well as clean the poop up from their areas.

After we visited their recommended vet we found out that our dog was in perfect health. The reason for the 4 out of 5 stars is because when we purchased the dog they indicated to us that the dog had been micro chipped and had the supporting documentation. After the visit to the Vet he could not find a microchip.

Overall, the prices are a bit high but you do get included services within that price. In my opinion, the store is clean, the workers are pretty good, the owner is very nice, and dogs look clean and healthy. I would recommend King Neptune??s to others. Just remember to always do your research and visit other places before you make a decision about where to buy a dog from.

4
★★★★☆

First of all, and after much debate between other pet stores my wife and I decided to buy a silky terrier from King Neptune??s. Even though the price was a bit higher than other (by at least $400) stores and breeders, they seemed very knowledgeable and offered included in the price the medical shots as well as other services such as spaying and neutering. Even though the majority of the workers there are kids they seem knowledgeable and seem to treat the animals especially dogs very good and the owner is usually always there if there are any problems or questions. Each time we visited they made continually efforts to make sure that we were comfortable and that we could play with the dog in a controlled environment away from the other dogs. We visited our dog at least 3 times before we purchased it and every time the staff made an effort to always play with the dogs as well as clean the poop up from their areas.

After we visited their recommended vet we found out that our dog was in perfect health. The reason for the 4 out of 5 stars is because when we purchased the dog they indicated to us that the dog had been micro chipped and had the supporting documentation. After the visit to the Vet he could not find a microchip.

Overall, the prices are a bit high but you do get included services within that price. In my opinion, the store is clean, the workers are pretty good, the owner is very nice, and dogs look clean and healthy. I would recommend King Neptune??s to others. Just remember to always do your research and visit other places before you make a decision about where to buy a dog from.

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1 out of 3 people found this review helpful.

.

This is the best pet store my family have ever been in. There is never a dirty cage or any odor. All there pets are very happy and always playful. I check them out with the Il. dept of ag. and this store hasn't had a bad mark in 28

3
★★★★★

This is the best pet store my family have ever been in. There is never a dirty cage or any odor. All there pets are very happy and always playful. I check them out with the Il. dept of ag. and this store hasn't had a bad mark in 28

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king Neptune's pet world is pretty good i am about to start selling them my gerbils babies. But they have some bad reviews that is because some of their puppies are sick. But i still like it i go there at lease once a week. i buy my fish and turtle food from there also some pet cages. If you read reviews about ALL of there dogs are sick that is a lie i just just there yesterday and they had puppies with dry noses not a good sign but they had some healthy puppies too and there ferrets and other animals are healthy so if i were you i would be fine buying animals from there even if there noses are dry it just means there thirsty so i think you should buy your pet from there i love it there.

5
★★★★★

king Neptune's pet world is pretty good i am about to start selling them my gerbils babies. But they have some bad reviews that is because some of their puppies are sick. But i still like it i go there at lease once a week. i buy my fish and turtle food from there also some pet cages. If you read reviews about ALL of there dogs are sick that is a lie i just just there yesterday and they had puppies with dry noses not a good sign but they had some healthy puppies too and there ferrets and other animals are healthy so if i were you i would be fine buying animals from there even if there noses are dry it just means there thirsty so i think you should buy your pet from there i love it there.

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1 out of 2 people found this review helpful.

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the lyers need to be quiet!!!! i go 2 king neptunes at least once a month!!!! and all the animals just r soooo adorable and happy!!!!!!! they play bark jump and r very friendly!!!!!! all animals r healthy and clean!!!!!!! employees r very proffesional!!!!! and what else can i say its just fantastic!

5
★★★★★

the lyers need to be quiet!!!! i go 2 king neptunes at least once a month!!!! and all the animals just r soooo adorable and happy!!!!!!! they play bark jump and r very friendly!!!!!! all animals r healthy and clean!!!!!!! employees r very proffesional!!!!! and what else can i say its just fantastic!

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2 out of 4 people found this review helpful.

.

This is an outstanding pet store. Very clean, organized, and people that work there know what they are talking about. My family loves going in to see they pets, its like going to the zoo. All are very well taking care of, and we've never had a problem with anything ever purchased from them, and that been for 9 years. Go in and see for yourself. It's a family run business, and they been there for almost 30 years. Trust me they do it right.

5
★★★★★

This is an outstanding pet store. Very clean, organized, and people that work there know what they are talking about. My family loves going in to see they pets, its like going to the zoo. All are very well taking care of, and we've never had a problem with anything ever purchased from them, and that been for 9 years. Go in and see for yourself. It's a family run business, and they been there for almost 30 years. Trust me they do it right.

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2 out of 4 people found this review helpful.

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I am an ex employee of king neptunes, i worked there for three years. I gained a lot of expierence working there in retail and in caring for animals. The review by Richard humors me because i know this employee. That's obviously not HER real name to begin. She was going to be fired because she stole from the store numerous times and did not listen to her supervisors. So she was kept at the bottom for a year as others moved up. That's where her frustration is, not at the store itself. She made only enemies while she was employed at neptunes, and she had numerous complaints by customers. I know this because i am still very close to the owner and some of the current staff. Thank you

Paul

5
★★★★★

I am an ex employee of king neptunes, i worked there for three years. I gained a lot of expierence working there in retail and in caring for animals. The review by Richard humors me because i know this employee. That's obviously not HER real name to begin. She was going to be fired because she stole from the store numerous times and did not listen to her supervisors. So she was kept at the bottom for a year as others moved up. That's where her frustration is, not at the store itself. She made only enemies while she was employed at neptunes, and she had numerous complaints by customers. I know this because i am still very close to the owner and some of the current staff. Thank you

Paul

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2 out of 4 people found this review helpful.

.

who ever is saying bad things at this place really needs to frikin shut up its an amazing place yhea the staff is bad but the animals are wonderful i have a sweet little puppy right next to me and shes not sick

5
★★★★★

who ever is saying bad things at this place really needs to frikin shut up its an amazing place yhea the staff is bad but the animals are wonderful i have a sweet little puppy right next to me and shes not sick

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2 out of 4 people found this review helpful.

.

King Neptune's is a great pet shop. I go in and play with the puppies all the time. They look healthy. I buy my fish there and all are fine. Anyways I bought my rat terrier from Pet-land and she has some issues. First off she was $1500 and she didn't even have all her shots. Also she was underfeed in my eyes and now because of that she is so greedy with her food. I think that when you buy a puppy or any young animal you should be prepared for the cost. I have spent so much money on my animals that I saved from bad owners and the one I bought from the pet-stores. Telling people not to buy the puppies when you feel they are being mistreated is wrong because them are the animals people should be buying. King Neptune's Pet Shop is great I love that you can actually play with all the animals. They have a beautiful healthy puppies in there right now.

5
★★★★★

King Neptune's is a great pet shop. I go in and play with the puppies all the time. They look healthy. I buy my fish there and all are fine. Anyways I bought my rat terrier from Pet-land and she has some issues. First off she was $1500 and she didn't even have all her shots. Also she was underfeed in my eyes and now because of that she is so greedy with her food. I think that when you buy a puppy or any young animal you should be prepared for the cost. I have spent so much money on my animals that I saved from bad owners and the one I bought from the pet-stores. Telling people not to buy the puppies when you feel they are being mistreated is wrong because them are the animals people should be buying. King Neptune's Pet Shop is great I love that you can actually play with all the animals. They have a beautiful healthy puppies in there right now.

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2 out of 4 people found this review helpful.

.

The owner needs to hang it up. Any staff he had that was knowledgeable and could care well for the animals he fired to he could have a bunch of kids work for him. Maybe he wasn??t popular in high school so he needs to re live his youth. Do us a favor, buy a DQ like the guy next door and stop trying to profit on living creatures. Let the real stores sell supplies at better prices because there is no way you can compete with them based on the fact you can??t buy in volume. No real vet would give this place a good rating, Dr. Ted is a fake. Don??t support this place. The birds in the front of the store are not well taken care of, they are the pets of the owners that they don??t want in their home so they made them live in the store. (R.I.P. SAMPSON) and the owner feeds them the cheapest junk food they have and they are lucky if they get a toy once and a while. Over and over vets have told the owner that keeping the puppies in pine shavings is BAD. Does he listen? NO. This is truly a story of someone who is in the business only for the money. He is heartless to the animals and trains his staff to be the same way. Anyone who cares, he just gets rid of and hires another teenager. Your reign has been over for a while ??King?, step down from your tiny throne and stop supporting the puppy mills. I know it seems like 1985 when you are in the store, but it??s 2010 people should not buy puppies when there are so many in shelters and putting cute little sickly pups out for people to see the way you do is just manipulative.

1
★☆☆☆☆

The owner needs to hang it up. Any staff he had that was knowledgeable and could care well for the animals he fired to he could have a bunch of kids work for him. Maybe he wasn??t popular in high school so he needs to re live his youth. Do us a favor, buy a DQ like the guy next door and stop trying to profit on living creatures. Let the real stores sell supplies at better prices because there is no way you can compete with them based on the fact you can??t buy in volume. No real vet would give this place a good rating, Dr. Ted is a fake. Don??t support this place. The birds in the front of the store are not well taken care of, they are the pets of the owners that they don??t want in their home so they made them live in the store. (R.I.P. SAMPSON) and the owner feeds them the cheapest junk food they have and they are lucky if they get a toy once and a while. Over and over vets have told the owner that keeping the puppies in pine shavings is BAD. Does he listen? NO. This is truly a story of someone who is in the business only for the money. He is heartless to the animals and trains his staff to be the same way. Anyone who cares, he just gets rid of and hires another teenager. Your reign has been over for a while ??King?, step down from your tiny throne and stop supporting the puppy mills. I know it seems like 1985 when you are in the store, but it??s 2010 people should not buy puppies when there are so many in shelters and putting cute little sickly pups out for people to see the way you do is just manipulative.

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1 out of 4 people found this review helpful.

.

I bought a Yorkshire Terrier from King Neptunes. I asked before buying what problems this breed has, and he answered "none, their only problem is that they are too cute". I payed $1300 for my "perfect puppy". The dog had kennel cough, giardia (an intestinal parasite), and Leg Perthes Disease, a congenital disorder, (which required a $1500 surgery to correct along with rehab of the leg). You would be much better off adopting a dog, they are healthier than the dogs offered by this pet store.

0
★☆☆☆☆

I bought a Yorkshire Terrier from King Neptunes. I asked before buying what problems this breed has, and he answered "none, their only problem is that they are too cute". I payed $1300 for my "perfect puppy". The dog had kennel cough, giardia (an intestinal parasite), and Leg Perthes Disease, a congenital disorder, (which required a $1500 surgery to correct along with rehab of the leg). You would be much better off adopting a dog, they are healthier than the dogs offered by this pet store.

Pros: none

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everyone i talked to about this store said the same thing, "they sell sick puppies", but i didnt believe them until i experienced it myself. we bought a puppy from the store about a month ago. we had him potty trained in about a week and then all of a sudden he started having accidents, it was then we discovered he had a uti. infact the vet said he had had it for a while. my friend also bought a puppy from there and he was very sick as well. he had an upper respiratory infection from the stuff they keep in the puppy pens (hint: this is why all the puppies are coughing when you go in there), he had parasites, a hernia, and a few other minor problems. either they are not taking care of the puppies or they are getting them all from puppy mills. either way, this store should really be checked out or shut down because this is not right.

5
★★★★★

everyone i talked to about this store said the same thing, "they sell sick puppies", but i didnt believe them until i experienced it myself. we bought a puppy from the store about a month ago. we had him potty trained in about a week and then all of a sudden he started having accidents, it was then we discovered he had a uti. infact the vet said he had had it for a while. my friend also bought a puppy from there and he was very sick as well. he had an upper respiratory infection from the stuff they keep in the puppy pens (hint: this is why all the puppies are coughing when you go in there), he had parasites, a hernia, and a few other minor problems. either they are not taking care of the puppies or they are getting them all from puppy mills. either way, this store should really be checked out or shut down because this is not right.

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3 out of 5 people found this review helpful.

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I have been to this store many, many times. Also tried to get a job there, because i like they way they take care of their pets. I can also tell you first hand that some of these bad reviews are totally made up. I work at another store in the same area, i can't say which, but one of my bosses was talking last week how she was bad mouthing them on this web site. She said it was easy. I believe the store i work at can't compete with their prices so she bad mouths them any way she can. This isn't right, and as soon as i get another job i will tell her so, and her little secret will be out. Check out them, the way they do things are good, abd look on their wall for their perfect record with the state.

5
★★★★★

I have been to this store many, many times. Also tried to get a job there, because i like they way they take care of their pets. I can also tell you first hand that some of these bad reviews are totally made up. I work at another store in the same area, i can't say which, but one of my bosses was talking last week how she was bad mouthing them on this web site. She said it was easy. I believe the store i work at can't compete with their prices so she bad mouths them any way she can. This isn't right, and as soon as i get another job i will tell her so, and her little secret will be out. Check out them, the way they do things are good, abd look on their wall for their perfect record with the state.

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3 out of 4 people found this review helpful.

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I just recently adopted my little 8 week old kitten from king neptunes. They found the kittens abandoned in a box in front of their store. They got them healthy and vaccinated them. Their adoption was easy and it is so nice to give this sweet kitten a good home and it was all possible because of king neptunes. Thanks you guys are the best in the area keep up the great work.!

5
★★★★★

I just recently adopted my little 8 week old kitten from king neptunes. They found the kittens abandoned in a box in front of their store. They got them healthy and vaccinated them. Their adoption was easy and it is so nice to give this sweet kitten a good home and it was all possible because of king neptunes. Thanks you guys are the best in the area keep up the great work.!

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2 out of 4 people found this review helpful.

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Great store, bought my mammoth of a black lab there about three months ago and the dog has been a perfect addition to our family. Thank you King Neptunes!

5
★★★★★

Great store, bought my mammoth of a black lab there about three months ago and the dog has been a perfect addition to our family. Thank you King Neptunes!

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3 out of 4 people found this review helpful.

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I saw their van driving around in the highway and thought I would really like to check the store out. We made the 30 minute drive there and were totally disappointed. I am an animal lover, and have been all my life. I have been in and out of many, many pet stores, and the very 1st thing I noticed was how quiet it was inside - no animal sounds at all. I saw puppies in glass display containment units .... they were just laying around - no playing or barking. Even when you approached them and attempted to pet them - no excitement to see us at all. There were 2 Cockatoos in a cage near the front windows ... one had plucked almost all its feathers out - a sure sign of neglect at the very least, or a potential sickness. Another glass display held aprox. 8 kittens, all huddled altogether in a plastic bin fast asleep - which is not unusual - however, I saw signs of eye discharge spread over some of their fur - I hoped not a sign of conjunctivitis, as that is highly contagious. And, of course, another glass unit held a rabit, ferrets in another, and one held many parakeets .... probably 20 to 30 some ..... once again, very quiet. By this time I was honestly creeped out ..... only one associate at the counter as far as we could see. No one was playing with the animals. And the animals just didn't seem happy at all. It was all rather - depressing. I asked my boyfriend if he was ready to leave, as I wasn't comfortable with the atmosphere and I was not about to buy anything there to support their business. I will honestly say I felt bad for the animals .... and I really hope they all find good, loving homes and get the heck out of that place. I am really not sure how they expect to sell pets to good hokmes when the pets are not even warm and friendly with customers. It is also discouraging to think these poor animals are not being handled and treated lovingly - possibly not treated properly with needed medications .... not being socialized ..... what kind of future will they have? From a business standpoint they are doing a very poor job - from an animal lover standpoint they are failing miserably and need to make some drastic changes, or the owner should just close the business and try his/her hand at something else entirely.

1
★☆☆☆☆

I saw their van driving around in the highway and thought I would really like to check the store out. We made the 30 minute drive there and were totally disappointed. I am an animal lover, and have been all my life. I have been in and out of many, many pet stores, and the very 1st thing I noticed was how quiet it was inside - no animal sounds at all. I saw puppies in glass display containment units .... they were just laying around - no playing or barking. Even when you approached them and attempted to pet them - no excitement to see us at all. There were 2 Cockatoos in a cage near the front windows ... one had plucked almost all its feathers out - a sure sign of neglect at the very least, or a potential sickness. Another glass display held aprox. 8 kittens, all huddled altogether in a plastic bin fast asleep - which is not unusual - however, I saw signs of eye discharge spread over some of their fur - I hoped not a sign of conjunctivitis, as that is highly contagious. And, of course, another glass unit held a rabit, ferrets in another, and one held many parakeets .... probably 20 to 30 some ..... once again, very quiet. By this time I was honestly creeped out ..... only one associate at the counter as far as we could see. No one was playing with the animals. And the animals just didn't seem happy at all. It was all rather - depressing. I asked my boyfriend if he was ready to leave, as I wasn't comfortable with the atmosphere and I was not about to buy anything there to support their business. I will honestly say I felt bad for the animals .... and I really hope they all find good, loving homes and get the heck out of that place. I am really not sure how they expect to sell pets to good hokmes when the pets are not even warm and friendly with customers. It is also discouraging to think these poor animals are not being handled and treated lovingly - possibly not treated properly with needed medications .... not being socialized ..... what kind of future will they have? From a business standpoint they are doing a very poor job - from an animal lover standpoint they are failing miserably and need to make some drastic changes, or the owner should just close the business and try his/her hand at something else entirely.

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0 out of 3 people found this review helpful.

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Bought a dog for the kids. Their"vet" gave the dog a clean bill of health despite a slight cough. 1 week later the dog developed pneumonia. $3000 dollars in vet bills over 3 months, now the dog is healthy. King Neptune response was, "well it was healthy when it left here". No help with vet bills!!!Was a parent just going to let their kids new puppy die?!?!Maybe then I could have gotten my $1000 back.

1
★☆☆☆☆

Bought a dog for the kids. Their"vet" gave the dog a clean bill of health despite a slight cough. 1 week later the dog developed pneumonia. $3000 dollars in vet bills over 3 months, now the dog is healthy. King Neptune response was, "well it was healthy when it left here". No help with vet bills!!!Was a parent just going to let their kids new puppy die?!?!Maybe then I could have gotten my $1000 back.

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0 out of 3 people found this review helpful.

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One review asked how this store could stay in business for 30 years if it was so bad. Let's see how far they get in our new credit-less economy. This place is out of date, yesterday. No one should be buying a dog from a pet store when so many animals are in shelters. The other joke is how many fake 'good' reviews on here and even ones claiming to be 'vets'. Ask just about any vet in the area that has had to treat these poor animals and I doubt you'll get anything close to that kind of answer. I know first hand that these dogs come from puppy mills and no one there is qualified to care for them and they are often just put on medicines that are not followed up on. None of these animals are checked by a vet unless there is an issue though the employees will tell you they all have had health checks. They are inconsistent in their care and bottom line, just want to sell you something. Quit selling living creatures and stick to supplies, that is all you are qualified to do.

1
★☆☆☆☆

One review asked how this store could stay in business for 30 years if it was so bad. Let's see how far they get in our new credit-less economy. This place is out of date, yesterday. No one should be buying a dog from a pet store when so many animals are in shelters. The other joke is how many fake 'good' reviews on here and even ones claiming to be 'vets'. Ask just about any vet in the area that has had to treat these poor animals and I doubt you'll get anything close to that kind of answer. I know first hand that these dogs come from puppy mills and no one there is qualified to care for them and they are often just put on medicines that are not followed up on. None of these animals are checked by a vet unless there is an issue though the employees will tell you they all have had health checks. They are inconsistent in their care and bottom line, just want to sell you something. Quit selling living creatures and stick to supplies, that is all you are qualified to do.

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2 out of 5 people found this review helpful.

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We purchased our female Italian Greyhound from King Neptune's in Jan/09 and she was perfectly healthy and seemed to be well cared for. Their living quarters where clean and well maintained and though the two older women working the day time weekday shift where courteous they didn't seem as knowledgeable as they should have been about my dogs breed. I felt all of my questions where met with the answers they thought I "wanted" to hear and not the facts. All in all I am totally in love and happy with our new puppy , but would adopt from a shelter next time around.

4
★★★★☆

We purchased our female Italian Greyhound from King Neptune's in Jan/09 and she was perfectly healthy and seemed to be well cared for. Their living quarters where clean and well maintained and though the two older women working the day time weekday shift where courteous they didn't seem as knowledgeable as they should have been about my dogs breed. I felt all of my questions where met with the answers they thought I "wanted" to hear and not the facts. All in all I am totally in love and happy with our new puppy , but would adopt from a shelter next time around.

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2 out of 2 people found this review helpful.

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I have gone to King Neptunes for about six months now, i switched from Petland, (which was way over priced). But anyways, the employee the lady in the complaint under me was bashing for having his arm in his shirt humors me. This is because he recently had shoulder surgery and was in a sling. Nice dummy, this goes to show that some people write complaints but do not know what they are talking about. What a wonderful source you are. =]. But in all seriousness, King Neptunes is a wonder full store, and they do have the best prices for not only dogs, but fish products also. I highly suggest this store to anyone that is looking for get advice, or get animals. - Jackie

5
★★★★★

I have gone to King Neptunes for about six months now, i switched from Petland, (which was way over priced). But anyways, the employee the lady in the complaint under me was bashing for having his arm in his shirt humors me. This is because he recently had shoulder surgery and was in a sling. Nice dummy, this goes to show that some people write complaints but do not know what they are talking about. What a wonderful source you are. =]. But in all seriousness, King Neptunes is a wonder full store, and they do have the best prices for not only dogs, but fish products also. I highly suggest this store to anyone that is looking for get advice, or get animals. - Jackie

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3 out of 4 people found this review helpful.

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i feel so bad for these animals. DO NOT buy a dog from there they have major health problems. I went there on 1/11/09 they have three tiny lil Chihuahua puppies in there. There beds had bugs crawling alllllll over it. One puppy was so tiny you could see its while insides. It was way to little to eat the food that they had set up in the cage. Another dog had one eye ball that was almost completely shut because of an infection. They have a lot of 'retarded' dogs in there that they shouldnt be selling period. they do not have any water in the cages for these animals. They don't even want human contact they just lie around and cough. they have terriable cases of kennel cough. Not to mention the staff is just HORRIBLE. this one kid couldnt even wear his shirt right he had both his hands tucked away into his shirt, yeah real professional. I am working on getting this place shut down and have been investigating it for a while now. DO NOT BUY A PUPPY FOR HERE! PLEASE! if you want one from a pet store they are soo many more options like itsjustpuppylove in morris, petland (they are over priced), happiness is pets and many more!

1
★☆☆☆☆

i feel so bad for these animals. DO NOT buy a dog from there they have major health problems. I went there on 1/11/09 they have three tiny lil Chihuahua puppies in there. There beds had bugs crawling alllllll over it. One puppy was so tiny you could see its while insides. It was way to little to eat the food that they had set up in the cage. Another dog had one eye ball that was almost completely shut because of an infection. They have a lot of 'retarded' dogs in there that they shouldnt be selling period. they do not have any water in the cages for these animals. They don't even want human contact they just lie around and cough. they have terriable cases of kennel cough. Not to mention the staff is just HORRIBLE. this one kid couldnt even wear his shirt right he had both his hands tucked away into his shirt, yeah real professional. I am working on getting this place shut down and have been investigating it for a while now. DO NOT BUY A PUPPY FOR HERE! PLEASE! if you want one from a pet store they are soo many more options like itsjustpuppylove in morris, petland (they are over priced), happiness is pets and many more!

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0 out of 4 people found this review helpful.

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People need to keep in mind that this is a pet store, not a five star restaurant. They have probably around a hundred aniamls to take care of, not including their fish section of the store. They do have a young staff, but they are very knowledgeable, and have offered me more advice and have sold me better products than any other petstore in the Joliet, Shorewood area. I do wish that the owner would put some more money back into the place, just to keep things looking a little nicer. Ive been going here for 15 years, and i will continue to go there. I have purchased 3 dogs, 2 cats, and recentally started up a saltwater fishtank, and they have helped me every step of the way. I love the service at King Neptunes, and i plan to continue shopping there for all of my pets' needs.

5
★★★★★

People need to keep in mind that this is a pet store, not a five star restaurant. They have probably around a hundred aniamls to take care of, not including their fish section of the store. They do have a young staff, but they are very knowledgeable, and have offered me more advice and have sold me better products than any other petstore in the Joliet, Shorewood area. I do wish that the owner would put some more money back into the place, just to keep things looking a little nicer. Ive been going here for 15 years, and i will continue to go there. I have purchased 3 dogs, 2 cats, and recentally started up a saltwater fishtank, and they have helped me every step of the way. I love the service at King Neptunes, and i plan to continue shopping there for all of my pets' needs.

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3 out of 3 people found this review helpful.

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When i went there 2 days ago the cages WERE not crowded the only have 4 dogs to 3 dogs in a cage and snakes the only had 1 in a cage NOTHING was over crowded. Yes i think they should hire people a bit older and knows alot about animals. The puppies seemed fine. Some of them did have runny noses but other than that the store is clean and really well. bought hamster there 3 years ago and its still alive today. Yep my baby Giggles. is still alive.

4
★★★★☆

When i went there 2 days ago the cages WERE not crowded the only have 4 dogs to 3 dogs in a cage and snakes the only had 1 in a cage NOTHING was over crowded. Yes i think they should hire people a bit older and knows alot about animals. The puppies seemed fine. Some of them did have runny noses but other than that the store is clean and really well. bought hamster there 3 years ago and its still alive today. Yep my baby Giggles. is still alive.

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4 out of 4 people found this review helpful.

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DO NOT buy your pets from them!!I know this first hand from working in a clinic they send their clients and sick animals to. Nine out of ten of these puppies and kittens are sick and have to come back for repeated visits due to their illnesses. Not for worms like most pups have at birth, serious illnesses like Giardia and Parvo. Not to mention, they can't even pay their charges to the clinic that cares for their sick animals!! This place is a joke and so is the clinic that condones this kind of business and claims to "care".

1
★☆☆☆☆

DO NOT buy your pets from them!!I know this first hand from working in a clinic they send their clients and sick animals to. Nine out of ten of these puppies and kittens are sick and have to come back for repeated visits due to their illnesses. Not for worms like most pups have at birth, serious illnesses like Giardia and Parvo. Not to mention, they can't even pay their charges to the clinic that cares for their sick animals!! This place is a joke and so is the clinic that condones this kind of business and claims to "care".

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0 out of 3 people found this review helpful.

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We bought a miniature pinscher from King Neptune's a little over a year ago. We love our dog, but he has many, many health problems and has cost us tons of money in vet bills. From the beginning, he had worms and 2 parasites that we had to have treated. (a total of 4 fecal exams before they were all gone!) He also had troubles breathing, so we had to give him breathing treatments 2 times a day from the 2nd day we got him (which meant we had to rent the machine to give these treatments.) We, like many other reviewers, kept him on the Eukanuba food he was being fed in the store. He constantly had the runs and began vomiting uncontrollably a few weeks after we had him. After many tests (blood, fecal, x-rays, you name it, we did it) and lots of different meds, it was determined that he was allergic to the food!!! He can't have rice, so now we have to buy special food which is extremely expensive. I'm wondering if the pet store noticed how sick the food was making him! He had to be given fluids and put on special meds till he was better. On top of that, he had a growing on the inside of his ear that continued to grow bigger and bigger. It was obviously bothering him as he would scratch it till it bled. We had to have surgery to remove the growth and of course, more meds. As if all of this wasn't enough, the joints in both of his back legs haven't developed correctly and he often limps on 3 legs. His knees pop out of joint and he can't pop them back in on his own. To fix this would require 2 surgeries at $2000 each. We love our little guy and would do anything for him. He's only 16 months old and has already gone through so much. I wish we would have done our research before buying from this place...maybe would have saved us thousands in vet bills! While the staff was nice and the store clean, our dog is very unhealthy. It kills me to think that he probably came from a puppy mill and we paid over $700 for him! Just please be careful!

1
★☆☆☆☆

We bought a miniature pinscher from King Neptune's a little over a year ago. We love our dog, but he has many, many health problems and has cost us tons of money in vet bills. From the beginning, he had worms and 2 parasites that we had to have treated. (a total of 4 fecal exams before they were all gone!) He also had troubles breathing, so we had to give him breathing treatments 2 times a day from the 2nd day we got him (which meant we had to rent the machine to give these treatments.) We, like many other reviewers, kept him on the Eukanuba food he was being fed in the store. He constantly had the runs and began vomiting uncontrollably a few weeks after we had him. After many tests (blood, fecal, x-rays, you name it, we did it) and lots of different meds, it was determined that he was allergic to the food!!! He can't have rice, so now we have to buy special food which is extremely expensive. I'm wondering if the pet store noticed how sick the food was making him! He had to be given fluids and put on special meds till he was better. On top of that, he had a growing on the inside of his ear that continued to grow bigger and bigger. It was obviously bothering him as he would scratch it till it bled. We had to have surgery to remove the growth and of course, more meds. As if all of this wasn't enough, the joints in both of his back legs haven't developed correctly and he often limps on 3 legs. His knees pop out of joint and he can't pop them back in on his own. To fix this would require 2 surgeries at $2000 each. We love our little guy and would do anything for him. He's only 16 months old and has already gone through so much. I wish we would have done our research before buying from this place...maybe would have saved us thousands in vet bills! While the staff was nice and the store clean, our dog is very unhealthy. It kills me to think that he probably came from a puppy mill and we paid over $700 for him! Just please be careful!

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1 out of 3 people found this review helpful.

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again, if you walk straight to the back of the store, there are at least 2 sheets of paper with where the pets come from, heritage kennels and oleo acres kennels. if you were to look those up on the web you would understand why all our pets are so sick! please help me to spread the word, I want this place closed down more than you know!!!So, please do the research , stop the broken hearts, and start adopting pups and furry family members from humane societys.

5
★★★★★

again, if you walk straight to the back of the store, there are at least 2 sheets of paper with where the pets come from, heritage kennels and oleo acres kennels. if you were to look those up on the web you would understand why all our pets are so sick! please help me to spread the word, I want this place closed down more than you know!!!So, please do the research , stop the broken hearts, and start adopting pups and furry family members from humane societys.

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0 out of 2 people found this review helpful.

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I think King Neptune's pet world needs to be taken care of.they have good business but there animals that they sell then die fast.:( sadly. I'm sure there animals come from a dog mill thingy.but if you would like a pet for life, i wouldn't go here.they are a great store and all but its not worth it.

1
★☆☆☆☆

I think King Neptune's pet world needs to be taken care of.they have good business but there animals that they sell then die fast.:( sadly. I'm sure there animals come from a dog mill thingy.but if you would like a pet for life, i wouldn't go here.they are a great store and all but its not worth it.

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1 out of 3 people found this review helpful.

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We were sold a puppy with Giardia. Studies still haven't ruled out if Giardia is able to be spread to humans. I have 2 small children who now I can't take outside until I BLEACH all the spots where the dog fecal has been. Not happy at all!

An update from the last review. They took the dog back to get it better, had the dog for 10 days, the dog was "better". Found out a day later, the dog had contracted Coccidia when she was there. We treated the dog for 2 weeks to get rid of the Coccidia and just had the stool retested. The Giardia came back!

Buyers beware

1
★☆☆☆☆

We were sold a puppy with Giardia. Studies still haven't ruled out if Giardia is able to be spread to humans. I have 2 small children who now I can't take outside until I BLEACH all the spots where the dog fecal has been. Not happy at all!

An update from the last review. They took the dog back to get it better, had the dog for 10 days, the dog was "better". Found out a day later, the dog had contracted Coccidia when she was there. We treated the dog for 2 weeks to get rid of the Coccidia and just had the stool retested. The Giardia came back!

Buyers beware

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1 out of 3 people found this review helpful.

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I have worked in 2 different animal clinics in will county for ten years now. I can tell you that my office has seen many different pets, not just dog and cats from this store. In my educated opinion, I can say they are second to none on how clean, and how well they take care of all animals. I also see animals from other pet stores that are good, but I think this store prides itself on how clean and organized they run it. Some of these reviews are just ridiculous. Does anyone think a family run business could stay in business for nearly 30 years if these complaints were true? I personally saw one of these people's pet, and can tell you she did not take any advise from this store, and didn't do what I recommended either. Some people just think they know more than professionals that work in that field. I wonder if they are happy with anything? You should also check on how much they do in donations and animal rescue services.P.S. Some of these people should spend less time on the Internet, and more on learning English and spelling.

5
★★★★★

I have worked in 2 different animal clinics in will county for ten years now. I can tell you that my office has seen many different pets, not just dog and cats from this store. In my educated opinion, I can say they are second to none on how clean, and how well they take care of all animals. I also see animals from other pet stores that are good, but I think this store prides itself on how clean and organized they run it. Some of these reviews are just ridiculous. Does anyone think a family run business could stay in business for nearly 30 years if these complaints were true? I personally saw one of these people's pet, and can tell you she did not take any advise from this store, and didn't do what I recommended either. Some people just think they know more than professionals that work in that field. I wonder if they are happy with anything? You should also check on how much they do in donations and animal rescue services.P.S. Some of these people should spend less time on the Internet, and more on learning English and spelling.

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1 out of 3 people found this review helpful.

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I actually just purchased a silky terrier which happened to be the litter mate to the other review, i found the employees very helpful and they told me that i was to keep the silky on the same food that it was on (eukanuba small breed) or else it could become ill at first i thought they were just trying to get me to spend a little more but i still bought it as a precaution. when i took my little silky into the vet with the free vet exam that i received with the purchase of my puppy i asked him if it was necessary to keep it on the same food and he varified the story or rather th facts. by following a professionals advice i have had no problems with my puppy and i believe that if the previous reviewer would have followed the same advice they would not have had the results that they did and they would be as happy with king neptunes pet world as i am. their excellent service and quality puppies has won them a customer for life.

5
★★★★★

I actually just purchased a silky terrier which happened to be the litter mate to the other review, i found the employees very helpful and they told me that i was to keep the silky on the same food that it was on (eukanuba small breed) or else it could become ill at first i thought they were just trying to get me to spend a little more but i still bought it as a precaution. when i took my little silky into the vet with the free vet exam that i received with the purchase of my puppy i asked him if it was necessary to keep it on the same food and he varified the story or rather th facts. by following a professionals advice i have had no problems with my puppy and i believe that if the previous reviewer would have followed the same advice they would not have had the results that they did and they would be as happy with king neptunes pet world as i am. their excellent service and quality puppies has won them a customer for life.

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6 out of 7 people found this review helpful.

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i JUST BOUGHT A SILKY TERRIER PUP 2 DAYS AGO,AND ITS BLEEDING IN ITS STOOL,ANS POOPING EVERYWHERE,ITS REALLY SAD HOW SICK THIS PUP IS,I SHOULD OF LISTEN TO THE REWIEWS OF THIS PLACE WHEN PEOPLE WERE SAYIN DONT GO,THIS PUP COST 900.00,AND NOW IM GETTIN READY 2 TAKE IT IN 2 THE VET TO SEE WHAT WE CAN ABOUT THIS.IM SO DISAPPOINTED!NEVER AGIN WILL I GO TO KING NEPTUNE,THEY SHOULD BE OUT OF BIZ.PLEASE LISTEN TO THE REVIEWS,SAVE YOURSELF THE PAIN IN YOUR HEART AND WALLET!oh and by the way,the people who worked seem real messed and rude,like they dont want to help you.

1
★☆☆☆☆

i JUST BOUGHT A SILKY TERRIER PUP 2 DAYS AGO,AND ITS BLEEDING IN ITS STOOL,ANS POOPING EVERYWHERE,ITS REALLY SAD HOW SICK THIS PUP IS,I SHOULD OF LISTEN TO THE REWIEWS OF THIS PLACE WHEN PEOPLE WERE SAYIN DONT GO,THIS PUP COST 900.00,AND NOW IM GETTIN READY 2 TAKE IT IN 2 THE VET TO SEE WHAT WE CAN ABOUT THIS.IM SO DISAPPOINTED!NEVER AGIN WILL I GO TO KING NEPTUNE,THEY SHOULD BE OUT OF BIZ.PLEASE LISTEN TO THE REVIEWS,SAVE YOURSELF THE PAIN IN YOUR HEART AND WALLET!oh and by the way,the people who worked seem real messed and rude,like they dont want to help you.

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0 out of 6 people found this review helpful.

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I have been shpping at this pet store for about twelve years now i want to say and i truly enjoy shopping there. I shop thre at least twice a week for various of my pet supplies i am very familiar with the afternoon staff and although young i find them very helpful the morning staff although i am not to familiar with. i recommend this pet store to all pet lovers

5
★★★★★

I have been shpping at this pet store for about twelve years now i want to say and i truly enjoy shopping there. I shop thre at least twice a week for various of my pet supplies i am very familiar with the afternoon staff and although young i find them very helpful the morning staff although i am not to familiar with. i recommend this pet store to all pet lovers

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6 out of 6 people found this review helpful.

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I was in town and stopped by King Neptune to see what kind of puppies they had. Wow, it's all new faces. What happened to the older lady that was always there during the day? I always thought she was the owner or the Mother of the owner? I don't understand how they stay in business, very expensive animals, rude employees, sick puppies. Maybe the Health Department needs to stop in?

2
★★☆☆☆

I was in town and stopped by King Neptune to see what kind of puppies they had. Wow, it's all new faces. What happened to the older lady that was always there during the day? I always thought she was the owner or the Mother of the owner? I don't understand how they stay in business, very expensive animals, rude employees, sick puppies. Maybe the Health Department needs to stop in?

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2 out of 9 people found this review helpful.

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Over the year's we have gotten our three wonderful dog's from Pet World. They are much loved and a major part of our family!! I have never seem any pet store that is kept so CLEAN. Everyone there really cares a great deal about what they are doing. I love the fact that at any given time I can go there or even call with questions and someone will be able to assist me. It's fantastic that we can go into the, play with the new puppy's and but whatever it is that we need for our dog's from food to toy's.***Side note-We Love going there over Christmas and having a picture taken with our kid's and dog's with Santa, it really is a family tradition for us. Thanks to eveyone at King Neptune's Pet World!!

5
★★★★★

Over the year's we have gotten our three wonderful dog's from Pet World. They are much loved and a major part of our family!! I have never seem any pet store that is kept so CLEAN. Everyone there really cares a great deal about what they are doing. I love the fact that at any given time I can go there or even call with questions and someone will be able to assist me. It's fantastic that we can go into the, play with the new puppy's and but whatever it is that we need for our dog's from food to toy's.***Side note-We Love going there over Christmas and having a picture taken with our kid's and dog's with Santa, it really is a family tradition for us. Thanks to eveyone at King Neptune's Pet World!!

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29 out of 32 people found this review helpful.

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I have a 90 gallon freshwater fish tank which i purchased from the store.Tthe store has very well priced fish tanks. Even though i had a couple of DOA's, they compensate me with the two week guarantee they give with all freshwater fish. they are a very clean and well organized business as far as pet stores go. They have a very knowledgable and helpful staff, granted they couldnt answer all my questions but just like responsible employees they reffered me to very helpful websites and books. To all the bad reviewers that are slandering the store name and reputation need to stop.

5
★★★★★

I have a 90 gallon freshwater fish tank which i purchased from the store.Tthe store has very well priced fish tanks. Even though i had a couple of DOA's, they compensate me with the two week guarantee they give with all freshwater fish. they are a very clean and well organized business as far as pet stores go. They have a very knowledgable and helpful staff, granted they couldnt answer all my questions but just like responsible employees they reffered me to very helpful websites and books. To all the bad reviewers that are slandering the store name and reputation need to stop.

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27 out of 30 people found this review helpful.

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The other day I went in to buy a dauchsand/shiba-inu mix who already had been named by the very caring staff, Wrigley. He was a little sick but the staff gave me all the meds he needed, in the end the meds were free of charge until he got better. Now my five kids are in love with little Wrigley as am I, and we are definitely shopping there again due to very clean and caring environment. Thanks to the very professional and knowledgable staff. I recommend King Neptunes to any and all pet lovers.

5
★★★★★

The other day I went in to buy a dauchsand/shiba-inu mix who already had been named by the very caring staff, Wrigley. He was a little sick but the staff gave me all the meds he needed, in the end the meds were free of charge until he got better. Now my five kids are in love with little Wrigley as am I, and we are definitely shopping there again due to very clean and caring environment. Thanks to the very professional and knowledgable staff. I recommend King Neptunes to any and all pet lovers.

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30 out of 33 people found this review helpful.

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My husband and I bought 125 gallon tank and some fish from there. The employee that waited on us was very helpful and courteous. She explained everything in great detail and made our visit very pleasant.

5
★★★★★

My husband and I bought 125 gallon tank and some fish from there. The employee that waited on us was very helpful and courteous. She explained everything in great detail and made our visit very pleasant.

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35 out of 38 people found this review helpful.

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People please save yourself the heartache of losing an animal, and stay away form this place. To anyone who can honestly sit there and say that this place is great place, you should be ashamed of yourselves. I have come to this location quite a bit in the past10 yrs or so, and the things i have seen there are disgusting, cruel, and heartwrenching. I watched as the beautiful cockatoos sat in that cage with only eachother to keep them company, no toys, no interaction, nothing!! They had almost completely plucked their own feathers from their chest, if i have read correctly that is a problem, resulting from boredom or a disorder of some sort. So let's just leave them in the window so people can poke and prod at these creatures and scare them more, sounds like a good solution. Then i watched the Macaw go through the same ordeal. Those birds are very intelligent, they need stimulation and constant change of surroundings to challenge them, they have an intelligence that needs to be nurtured not neglected. The poor puppies are in shavings that get stuck to their noses and interrupt their breathing. On top of that they all have colds and are sick, with goo all over their faces and feces all over them as well. They have one drinking source in a cage of 5-7 puppies. Either get the right equipment to facilitate these animals or stop selling them to hopeful buyers. Something i just saw yesterday are the fish i believe they are mollies, but they have hearts and geometric designs on their bellies. To me that is disgusting, i have read that the dying process shortens their life span and can make them sick. Now i know that they did not do this but why buy fish that are ultimately are going to have a shorter life span? And don't tell me they didn't know, cause as some of you have said they have efficient knowledge of animals. When i was younger i and a few others used to go there just to see they birds, and keep up on their status. Everytime i left i was heartbroken and felt helpless, and i have called the better buisness bureau, with no luck. I had called the store last year just to see if they would accept outside animals for sale, i told them that i had Jack Russell puppies and that i needed to get rid of them and sure enough they told me to bring them in no questions asked of vet visits or history...nothing!!! I just think that this place has a very sick view of how to take care of a living creature, and need to stop ripping people off to make a buck. How they sleep at night is amazing!!!

1
★☆☆☆☆

People please save yourself the heartache of losing an animal, and stay away form this place. To anyone who can honestly sit there and say that this place is great place, you should be ashamed of yourselves. I have come to this location quite a bit in the past10 yrs or so, and the things i have seen there are disgusting, cruel, and heartwrenching. I watched as the beautiful cockatoos sat in that cage with only eachother to keep them company, no toys, no interaction, nothing!! They had almost completely plucked their own feathers from their chest, if i have read correctly that is a problem, resulting from boredom or a disorder of some sort. So let's just leave them in the window so people can poke and prod at these creatures and scare them more, sounds like a good solution. Then i watched the Macaw go through the same ordeal. Those birds are very intelligent, they need stimulation and constant change of surroundings to challenge them, they have an intelligence that needs to be nurtured not neglected. The poor puppies are in shavings that get stuck to their noses and interrupt their breathing. On top of that they all have colds and are sick, with goo all over their faces and feces all over them as well. They have one drinking source in a cage of 5-7 puppies. Either get the right equipment to facilitate these animals or stop selling them to hopeful buyers. Something i just saw yesterday are the fish i believe they are mollies, but they have hearts and geometric designs on their bellies. To me that is disgusting, i have read that the dying process shortens their life span and can make them sick. Now i know that they did not do this but why buy fish that are ultimately are going to have a shorter life span? And don't tell me they didn't know, cause as some of you have said they have efficient knowledge of animals. When i was younger i and a few others used to go there just to see they birds, and keep up on their status. Everytime i left i was heartbroken and felt helpless, and i have called the better buisness bureau, with no luck. I had called the store last year just to see if they would accept outside animals for sale, i told them that i had Jack Russell puppies and that i needed to get rid of them and sure enough they told me to bring them in no questions asked of vet visits or history...nothing!!! I just think that this place has a very sick view of how to take care of a living creature, and need to stop ripping people off to make a buck. How they sleep at night is amazing!!!

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1 out of 26 people found this review helpful.

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I happen to know the owners of King Neptune's Pet World. You will not find people more dedicated to the health and well being of animals. I met them as a customer when we moved to the area a long time ago and know how much effort goes into the care of the animals at King Neptune's. Schools and group homes visit there often. The staff always welcomes visitors. When people visit King Neptune's Pet World they have an opportunity to learn how special animals are to our lives. Just stop in and see. Your questions and inquiries will be encouraged. Just ask Natasha and Woodstock the cockatoos in the front. They love to help too.

5
★★★★★

I happen to know the owners of King Neptune's Pet World. You will not find people more dedicated to the health and well being of animals. I met them as a customer when we moved to the area a long time ago and know how much effort goes into the care of the animals at King Neptune's. Schools and group homes visit there often. The staff always welcomes visitors. When people visit King Neptune's Pet World they have an opportunity to learn how special animals are to our lives. Just stop in and see. Your questions and inquiries will be encouraged. Just ask Natasha and Woodstock the cockatoos in the front. They love to help too.

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34 out of 36 people found this review helpful.

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I have been going to King Neptune's Pet World since they opened in 1983. We have always loved the pair of cockatoos they have and we visit them often. The two birds are now 45 years old. They have obviously had good care to be around that long. When the birds met it was love at first site. They are part of the King Neptune's family. I have 3 dogs, 4 cats and too many fish to mention from the store and I have nothing but praise for the staff. The people who work there have always been very professional and love the animals. The manager has been there for almost 20 years and cares for the animals like her own children. Stop in and visit! You'll be glad you did!

5
★★★★★

I have been going to King Neptune's Pet World since they opened in 1983. We have always loved the pair of cockatoos they have and we visit them often. The two birds are now 45 years old. They have obviously had good care to be around that long. When the birds met it was love at first site. They are part of the King Neptune's family. I have 3 dogs, 4 cats and too many fish to mention from the store and I have nothing but praise for the staff. The people who work there have always been very professional and love the animals. The manager has been there for almost 20 years and cares for the animals like her own children. Stop in and visit! You'll be glad you did!

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34 out of 35 people found this review helpful.

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its about time that people start realizing how great of a pet store King Neptunes is. come on people theyve been in business for over 20 years...dont you think that if they were as bad as you say they were that 20 years would be down the drain?! ive been going there with my faimily for about 5 years now since i moved in the shorewood area, and i can always rely on them for help with anything from my sons fish tank to my daughters ferret and of coarse our newest edition, a puppy who has been the greatest/healthiest dog. The staff really cares about the animals there and they are sooo helpful. i recomend this pet store to anyone. check it out for yourslef and i promise that you wont be let down. all these other idiots just didnt have any concern in what they were buying.

5
★★★★★

its about time that people start realizing how great of a pet store King Neptunes is. come on people theyve been in business for over 20 years...dont you think that if they were as bad as you say they were that 20 years would be down the drain?! ive been going there with my faimily for about 5 years now since i moved in the shorewood area, and i can always rely on them for help with anything from my sons fish tank to my daughters ferret and of coarse our newest edition, a puppy who has been the greatest/healthiest dog. The staff really cares about the animals there and they are sooo helpful. i recomend this pet store to anyone. check it out for yourslef and i promise that you wont be let down. all these other idiots just didnt have any concern in what they were buying.

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35 out of 37 people found this review helpful.

.

I really don't plan on ever going back to King Neptunes, even though I just purchased their Member Card or whatever for 10% off each purchase which cost $10. Anyways, I bought a baby ferret from this pet store about 3 weeks ago and he died a few days ago. When I bought him, he seemed to have a cold, which one of the staff members told me was no big deal, HAH. The staff are a bunch of kids who have no clue about animals whatsoever. The cold seemed to go away after only about a day, maybe 2. He seemed fine and then suddenly a little under 3 weeks later, out of nowhere, he was down on the ground, breathing weird, and seemed totally out of it. I knew he was dying by looking at him right away. Not even 30 minutes later, he died at the vet clinic.
He came with a one year warranty WHICH IS USELESS. I talked to the staff at the store and they seemed shocked because apparently this had never happened before. yeah, uh huh. I told them how he was sick when I bought him, then seemed fine, and then suddenly passed away. They said it was probably pneumonia which had set on during his cold but didn't show symptoms after his cold went away. Although they don't know what they are ever talking about obviously. They also told me I that could not get my promised replacement because I could not prove how he died. I could pay to get an autopsy to prove his cause of death that they said would probably not be covered under the warranty anyways. The autopsy would cost me money to get done anyways! And I couldn't even get the autopsy because I was keeping his body outdoors (there was a blizzard and it was freezing out) because me and my dad were going to bury him. Since he was frozen, an autopsy would be useless since all the cells would be dead. I didn't know that at the time though.
It's total crap how they break your heart with losing a pet and then take no responsibility for it, while ripping you off in the meantime.
I agree with all the other reviews about how they treat the kittens and puppies there too. They don't have enough room and are all shoved in the same cage. The puppies rolling around in their own poop because the teenagers who work there are too lazy to clean it up and care nothing about the animals there. Also they had guinea pigs in with the ferrets one time I was there. The guinea pigs looked terrified out of their minds and were huddled in a corner together as the ferrets were running all over the cage. I know guinea pigs are usually pretty spazzy but they didn't look very happy at all. I asked a staff member (stupid teenager) about it and he said, "Oh, those are the mean guinea pigs." What the heck does that mean? They are mean so let's torture them?
The poor animals that they sell at that place.... someone needs to do something about that.

1
★☆☆☆☆

I really don't plan on ever going back to King Neptunes, even though I just purchased their Member Card or whatever for 10% off each purchase which cost $10. Anyways, I bought a baby ferret from this pet store about 3 weeks ago and he died a few days ago. When I bought him, he seemed to have a cold, which one of the staff members told me was no big deal, HAH. The staff are a bunch of kids who have no clue about animals whatsoever. The cold seemed to go away after only about a day, maybe 2. He seemed fine and then suddenly a little under 3 weeks later, out of nowhere, he was down on the ground, breathing weird, and seemed totally out of it. I knew he was dying by looking at him right away. Not even 30 minutes later, he died at the vet clinic.
He came with a one year warranty WHICH IS USELESS. I talked to the staff at the store and they seemed shocked because apparently this had never happened before. yeah, uh huh. I told them how he was sick when I bought him, then seemed fine, and then suddenly passed away. They said it was probably pneumonia which had set on during his cold but didn't show symptoms after his cold went away. Although they don't know what they are ever talking about obviously. They also told me I that could not get my promised replacement because I could not prove how he died. I could pay to get an autopsy to prove his cause of death that they said would probably not be covered under the warranty anyways. The autopsy would cost me money to get done anyways! And I couldn't even get the autopsy because I was keeping his body outdoors (there was a blizzard and it was freezing out) because me and my dad were going to bury him. Since he was frozen, an autopsy would be useless since all the cells would be dead. I didn't know that at the time though.
It's total crap how they break your heart with losing a pet and then take no responsibility for it, while ripping you off in the meantime.
I agree with all the other reviews about how they treat the kittens and puppies there too. They don't have enough room and are all shoved in the same cage. The puppies rolling around in their own poop because the teenagers who work there are too lazy to clean it up and care nothing about the animals there. Also they had guinea pigs in with the ferrets one time I was there. The guinea pigs looked terrified out of their minds and were huddled in a corner together as the ferrets were running all over the cage. I know guinea pigs are usually pretty spazzy but they didn't look very happy at all. I asked a staff member (stupid teenager) about it and he said, "Oh, those are the mean guinea pigs." What the heck does that mean? They are mean so let's torture them?
The poor animals that they sell at that place.... someone needs to do something about that.

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3 out of 33 people found this review helpful.

 

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