House Of Brides Couture

★★★★★
Full-service bridal salon in River North features a large selection of mothers' gowns, couture bridal and bridesmaids' dresses.
  • 730 N Franklin St 300

    Chicago, IL 60610

    Map & Directions
  • 312-475-0500

About House Of Brides Couture

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Hours
Mon, Wed, Thu 11am-8pm Tue, Fri 10am-6pm Sat 10am-5pm Sun 11am-4pm

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DO NOT USE THIS COMPANY!!!! They do not follow up on their orders and they do not deliver products as promised. I ordered and paid for a dress in March, was told I would get the dress in June and did not receive the dress until August. I

3
★★★★★

DO NOT USE THIS COMPANY!!!! They do not follow up on their orders and they do not deliver products as promised. I ordered and paid for a dress in March, was told I would get the dress in June and did not receive the dress until August. I

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NEVER RECOMMENDING THIS PLACE BUSINESS!!!
House of Brides has done nothing to help ease the burden of being a bride and wedding planner of my own wedding. I came to Chicago (I'm from Las Vegas) to go dress shopping with my mom in January

3
★★★★★

NEVER RECOMMENDING THIS PLACE BUSINESS!!!
House of Brides has done nothing to help ease the burden of being a bride and wedding planner of my own wedding. I came to Chicago (I'm from Las Vegas) to go dress shopping with my mom in January

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Sentence for tax cheat: Provide free prom dresses
May 19, 2010 8:28 AM | 4 Comments | UPDATED STORY

A bridal shop owner has been ordered to play fairy godmother to hundreds of teenage girls as restitution for cheating on his company's

3
★★★★★

Sentence for tax cheat: Provide free prom dresses
May 19, 2010 8:28 AM | 4 Comments | UPDATED STORY

A bridal shop owner has been ordered to play fairy godmother to hundreds of teenage girls as restitution for cheating on his company's

Pros: free dresses for nice people

Cons: the Buziecki's didn't receive a jail term

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I placed an order for my wedding dress in march on the House of Brides website and was told that if I pay rush delivery I would get it in may, 2 weeks before my wedding. On the day I was supposed to get my dress I called back and was told

3
★★★★★

I placed an order for my wedding dress in march on the House of Brides website and was told that if I pay rush delivery I would get it in may, 2 weeks before my wedding. On the day I was supposed to get my dress I called back and was told

Cons: did not get my dress

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This is not House of Brides!!! It is a specialty store that specializes in Couture dresses. DO NOT CONFUSE this beautiful loft space in the city with the chain stores around the country. They have some lower priced dresses and a

3
★★★★★

This is not House of Brides!!! It is a specialty store that specializes in Couture dresses. DO NOT CONFUSE this beautiful loft space in the city with the chain stores around the country. They have some lower priced dresses and a

Pros: Beautiful dresses, excellent service

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Great customer service and help in finding the perfect dress. I would go there again-when the need arises for sure!

4
★★★★☆

Great customer service and help in finding the perfect dress. I would go there again-when the need arises for sure!

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.

I ordered a dress from their website for my step-daughter's prom. The dress did not arrive in time for the event and I've been fighting with the company for three weeks for a refund.

The order was placed and paid for on April 20th.

I

3
★★★★★

I ordered a dress from their website for my step-daughter's prom. The dress did not arrive in time for the event and I've been fighting with the company for three weeks for a refund.

The order was placed and paid for on April 20th.

I

Pros: Nice Selection

Cons: Everything else!

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Absolutely good customer service and a good selection of high quality Couture gowns, however, I did feel that I had to act like I was planning on spending a lot to fit in. Brides on a budget shouldn't come here unless they just want to have fun trying things on and getting ideas. The prices are couture which can be shocking if you are new to looking at wedding dresses.

3
★★★☆☆

Absolutely good customer service and a good selection of high quality Couture gowns, however, I did feel that I had to act like I was planning on spending a lot to fit in. Brides on a budget shouldn't come here unless they just want to have fun trying things on and getting ideas. The prices are couture which can be shocking if you are new to looking at wedding dresses.

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.

Michaelene was great at helping me find a dress that would be both appropriate for the occasion and that would make me feel beautiful on the big day. She also helped us work within our budget. She was honest, and didn't try to sell me

3
★★★★★

Michaelene was great at helping me find a dress that would be both appropriate for the occasion and that would make me feel beautiful on the big day. She also helped us work within our budget. She was honest, and didn't try to sell me

Pros: Michaelene- a great service representative

Cons: Not many options for informal weddings

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Need I say more? Yes, one more thing...why do they list designers on their website who refuse to do business with them or ship them. You should call the designer and verify that they still do business with HOB before purchasing from

3
★★★★★

Need I say more? Yes, one more thing...why do they list designers on their website who refuse to do business with them or ship them. You should call the designer and verify that they still do business with HOB before purchasing from

Pros: not a thing!

Cons: overpriced gowns you can find at Davids Bridal

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Could the house of brides get any lower ratings? I mean could we give them less than one star/ No wonder every one thinks they're the source behind all these anonymous letters about Eva's Bridals. I think we all should worry about them

3
★★★★★

Could the house of brides get any lower ratings? I mean could we give them less than one star/ No wonder every one thinks they're the source behind all these anonymous letters about Eva's Bridals. I think we all should worry about them

Pros: N O N E!

Cons: E V E R Y T H I N G B A D!

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Has anyone read about the House of Brides closing one of its stores in Mobile and stranding hundreds of brides? I don't know if all he House of Brides stores are related and owned by the same people, but if they claim they are world's

3
★★★★★

Has anyone read about the House of Brides closing one of its stores in Mobile and stranding hundreds of brides? I don't know if all he House of Brides stores are related and owned by the same people, but if they claim they are world's

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I am very dissapointed with House of Brides. I have 5 bridesmaids and they all ordered from House of Brides. It is in the neighborhood and they had a wide selection so I, the bride, decided we'd go there. They called me to say the

3
★★★★★

I am very dissapointed with House of Brides. I have 5 bridesmaids and they all ordered from House of Brides. It is in the neighborhood and they had a wide selection so I, the bride, decided we'd go there. They called me to say the

Pros: I can't think of anything

Cons: The bridesmaids dresses are wrapped so they are wrinkled and pressing is not included

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Call/contact Kevin Cararra 630 668 8500 OR Joan at 630 629 4062 if you have issues like I have. The house of brides is a bad company and only there to get your money. Once you have ordered they don't care about you and ignore your emails

3
★★★★★

Call/contact Kevin Cararra 630 668 8500 OR Joan at 630 629 4062 if you have issues like I have. The house of brides is a bad company and only there to get your money. Once you have ordered they don't care about you and ignore your emails

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This place has terrible customer service - we're talking worse than David's Bridal here! \r
\r
I was told that I would not have to pay a rush fee and I could wait two months to order a flower girl dress. I waited two months and called to

3
★★★★★

This place has terrible customer service - we're talking worse than David's Bridal here! \r
\r
I was told that I would not have to pay a rush fee and I could wait two months to order a flower girl dress. I waited two months and called to

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My Bridesmaids and Matron of Honor ordered their dresses from House of Brides. It was the worst customer service I ever experienced. They were rude and did not want to be bothered to help. I asked to speak to a manager and the girl

3
★★★★★

My Bridesmaids and Matron of Honor ordered their dresses from House of Brides. It was the worst customer service I ever experienced. They were rude and did not want to be bothered to help. I asked to speak to a manager and the girl

Cons: They are horrible!! Don't order here!!!

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For a first time bride, you have visions of finding your dress is some beautiful boutique, whilst being served champagne...etc. If that is what you want, DO NOT come here. The dresses were horribly dirty and they actually had a not so

3
★★★★★

For a first time bride, you have visions of finding your dress is some beautiful boutique, whilst being served champagne...etc. If that is what you want, DO NOT come here. The dresses were horribly dirty and they actually had a not so

.

I order my bridesmaids dresses from House of Brides at the end of January, and they told me it takes up to four months for them to come in. I called near the end of May to see if a date had been set yet, and they said they should be in

3
★★★★★

I order my bridesmaids dresses from House of Brides at the end of January, and they told me it takes up to four months for them to come in. I called near the end of May to see if a date had been set yet, and they said they should be in

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I can't help but think some mixed up House of Brides Couture with House of Brides. Epecially those reviews that say 'gowns to fit any budget', as these are expensive gowns- you will find it very difficult to find a dress here for less

3
★★★★★

I can't help but think some mixed up House of Brides Couture with House of Brides. Epecially those reviews that say 'gowns to fit any budget', as these are expensive gowns- you will find it very difficult to find a dress here for less

Pros: BEAUTIFUL couture gowns, LOTS of designers, courteous service, clean and tasteful ambiance, trunk show discounts.

Cons: Expensive gowns! And the wait can be quite long, go at least 9 months before your wedding.

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Arrived on time for my appointment, I was told to register. Once I finished I figured I'd sit and wait. And that's exactly what I did for the next 30 minutes. There were 2 ladies behind the desk who never bothered to (a) find my

3
★★★★★

Arrived on time for my appointment, I was told to register. Once I finished I figured I'd sit and wait. And that's exactly what I did for the next 30 minutes. There were 2 ladies behind the desk who never bothered to (a) find my

Pros: close to train, selection, don't need to leave dressing room, they pull your gowns

Cons: they pull your gowns, wait time

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I have heard a lot of awful things about House Of Brides Couture. But I still decided to give them a chance and I am so glad that I did. When you come in for your first appointment, they set you up with a consultant who asks you what kind

3
★★★★★

I have heard a lot of awful things about House Of Brides Couture. But I still decided to give them a chance and I am so glad that I did. When you come in for your first appointment, they set you up with a consultant who asks you what kind

Pros: Amazing Service, Great Gowns, Very personalized experience

Cons: Parking can be kind of hard to find sometimes

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Do NOT go here. I had nothing but problems the WHOLE time. In the beginning, I just thought the rudeness came with the job, but then I got problems to boot. The consultants are terrible, rude, disorganized, and blame all problems back

3
★★★★★

Do NOT go here. I had nothing but problems the WHOLE time. In the beginning, I just thought the rudeness came with the job, but then I got problems to boot. The consultants are terrible, rude, disorganized, and blame all problems back

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This was was the worst experience I had while planning my wedding. I have never been treated so rudely and had such bad service. The price was lower than other bridal stores, but it is not a good trade-off for the terrible service you will

3
★★★★★

This was was the worst experience I had while planning my wedding. I have never been treated so rudely and had such bad service. The price was lower than other bridal stores, but it is not a good trade-off for the terrible service you will

Pros: Price

Cons: Everything else. The rudeness of the employees here is unbelievable.

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House Of Brides provides a huge selection of beautiful bridesmaids, flower girl, and wedding dresses, as well as vales, hair pieces, and shoes. The store is well organized, comfortable, and attractive. The dressing rooms are spacious and

3
★★★★★

House Of Brides provides a huge selection of beautiful bridesmaids, flower girl, and wedding dresses, as well as vales, hair pieces, and shoes. The store is well organized, comfortable, and attractive. The dressing rooms are spacious and

.

I made an appointment to look at bridal gowns at House of Brides. I had been in previously and said when I made the appointment that I wanted to look at a dress that I had tried on there and they had recorded as my "favorite". I arrived

3
★★★★★

I made an appointment to look at bridal gowns at House of Brides. I had been in previously and said when I made the appointment that I wanted to look at a dress that I had tried on there and they had recorded as my "favorite". I arrived

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The bridal consultants are rude, and make even skinny girls feel bad about their size. The reccomend the wrong size of dress, so you HAVE to get it altered, and then the alterations side is a nightmare. They have a lot of dresses and the

3
★★★★★

The bridal consultants are rude, and make even skinny girls feel bad about their size. The reccomend the wrong size of dress, so you HAVE to get it altered, and then the alterations side is a nightmare. They have a lot of dresses and the

Pros: selection, price

Cons: Rude, Slow, Disorganized

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I was a bridesmaid in a friend's wedding. She picked House of Brides Couture for her bridesmaid's dresses. I have to say it was a terrible experience and I would not recommend going to this store for your wedding. Luckily, when I got

3
★★★★★

I was a bridesmaid in a friend's wedding. She picked House of Brides Couture for her bridesmaid's dresses. I have to say it was a terrible experience and I would not recommend going to this store for your wedding. Luckily, when I got

Cons: bad customer service, alteration department

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Being new to being a 'bride', I was completely overwhelmed at the process of buying a wedding dress, I was pleasantly surprised at the great service and selection of House of Brides Couture. Specializing in designer gowns, my dress was ordered and arrived early, alterations were superb and the price (which was discounted) couldn't be beat compared to other dress shops.

PROS: Selection, On Site Alterations, Excellent Service
CONS: Flat Fee Alterations, for smaller changes, can be pricey

4
★★★★☆

Being new to being a 'bride', I was completely overwhelmed at the process of buying a wedding dress, I was pleasantly surprised at the great service and selection of House of Brides Couture. Specializing in designer gowns, my dress was ordered and arrived early, alterations were superb and the price (which was discounted) couldn't be beat compared to other dress shops.

PROS: Selection, On Site Alterations, Excellent Service
CONS: Flat Fee Alterations, for smaller changes, can be pricey

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House of Brides has the worst customer service of any wedding store that I encountered. Unfortunately I did not find that out until after I had ordered my dresses through them. My bridesmaids dresses came in one week before the wedding.

3
★★★★★

House of Brides has the worst customer service of any wedding store that I encountered. Unfortunately I did not find that out until after I had ordered my dresses through them. My bridesmaids dresses came in one week before the wedding.

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This was the first store I went to when shopping for bridal gowns. I made a weeknight appointment in order to avoid the crowds. I said I wanted to spend about $1000 on a gown. I was given three gowns, then told that they probably did not have anything for me. I am an average size and open minded as to the style. They definitely made me feel as though I was not good enough to be in there. Thankfully, there are other shops who were willing to take my business.

2
★★☆☆☆

This was the first store I went to when shopping for bridal gowns. I made a weeknight appointment in order to avoid the crowds. I said I wanted to spend about $1000 on a gown. I was given three gowns, then told that they probably did not have anything for me. I am an average size and open minded as to the style. They definitely made me feel as though I was not good enough to be in there. Thankfully, there are other shops who were willing to take my business.

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In Short
Located in a huge loft space in River North, this boutique carries both couture and lower-end attire for the entire bridal party in just about every color. Brides are taken by appointment only and work with sales…

 

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