The Congress Plaza Hotel

★★★★☆
  • 520 South Michigan Avenue

    Chicago, IL 60605

    Map & Directions
  • 312-427-3800

About The Congress Plaza Hotel

Categories
  • Hotels & Motels
  • Luxury Hotels
  • Meeting Facilities
  • Wedding Sites
Hours
M-Su 24hr
Emails
  • reservations@congressplazahotel.com
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                4.443 79
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                .

                very helpful information desk - great food at the hotel restaurants - friendly bartender at the lounge - amazing first floor

                2
                ★★★★★

                very helpful information desk - great food at the hotel restaurants - friendly bartender at the lounge - amazing first floor

                .

                The doorman - Steve is terrific. He is always great, remembers his customers. Very impressive.

                2
                ★★★★★

                The doorman - Steve is terrific. He is always great, remembers his customers. Very impressive.

                .

                while it is an aged hotel, my accomodations were neat and clean and the staff helpful and courteous.

                2
                ★★★★★

                while it is an aged hotel, my accomodations were neat and clean and the staff helpful and courteous.

                .

                Great location with easy access to Grants Park, The Navy Pier and The Magnificent Mile. Friendly staff with large rooms.

                2
                ★★★★★

                Great location with easy access to Grants Park, The Navy Pier and The Magnificent Mile. Friendly staff with large rooms.

                .

                I always enjoy my stay at the congress plaza hotel. I enjoyed breakfast at the Gazebo. I dined by myself, a $36.00 service charge was inadvertently added to my $18.00 food bill. I asked the server to correct the bill, which was done in a congenial manner. Thanks !

                2
                ★★★★★

                I always enjoy my stay at the congress plaza hotel. I enjoyed breakfast at the Gazebo. I dined by myself, a $36.00 service charge was inadvertently added to my $18.00 food bill. I asked the server to correct the bill, which was done in a congenial manner. Thanks !

                .

                Well located, cheaper than Best Western.

                2
                ★★★★★

                Well located, cheaper than Best Western.

                .

                Big room!

                2
                ★★★★★

                Big room!

                .

                We stayed here for the weekend of the St Patty's Day parade and celebration. This is an older hotel but still shows it's elegance and class. The staff was very helpful and accommodating. Our room was a little dated with the furniture but clean and has luxury linens and a comfortable bed! The bathroom has lots of tile and marble. I think people have given this hotel a bad rap because of it's age. However if you can appreciate the elegance of a historic hotel you will find it charming and lovely. This isn't a trendy hotel and ultra modern chic. And it was packed for the weekend we were there. There was a great pub downstairs and a beautiful lobby. The price is great for downtown Chicago and the location is right on Michigan Ave and in walking distance to everything. I'd stay here again and would recommend this hotel to others.

                2
                ★★★★☆

                We stayed here for the weekend of the St Patty's Day parade and celebration. This is an older hotel but still shows it's elegance and class. The staff was very helpful and accommodating. Our room was a little dated with the furniture but clean and has luxury linens and a comfortable bed! The bathroom has lots of tile and marble. I think people have given this hotel a bad rap because of it's age. However if you can appreciate the elegance of a historic hotel you will find it charming and lovely. This isn't a trendy hotel and ultra modern chic. And it was packed for the weekend we were there. There was a great pub downstairs and a beautiful lobby. The price is great for downtown Chicago and the location is right on Michigan Ave and in walking distance to everything. I'd stay here again and would recommend this hotel to others.

                .

                the central location, clean room, and very cost-effective price.

                2
                ★★★★★

                the central location, clean room, and very cost-effective price.

                .

                Close to Art Institute of Chicago, Symphony Center, my business event. Hotel staff were frendly.

                2
                ★★★★★

                Close to Art Institute of Chicago, Symphony Center, my business event. Hotel staff were frendly.

                .

                The hotel staff was so amazingly helpful and accommodating!

                2
                ★★★★★

                The hotel staff was so amazingly helpful and accommodating!

                .

                This hotel has an excellent location and I had a large room with lakeshore view. Good restaurant. Friendly staff.

                2
                ★★★★★

                This hotel has an excellent location and I had a large room with lakeshore view. Good restaurant. Friendly staff.

                .

                slept well.. shower was awesome and relaxing.... the location was perfect...the only complaint can come with is elevators were a little slow.. would stay here again

                2
                ★★★★★

                slept well.. shower was awesome and relaxing.... the location was perfect...the only complaint can come with is elevators were a little slow.. would stay here again

                .

                I haven't stayed at the Congress for the last five or six years and I was pleasantly surprised by the updated rooms

                2
                ★★★★★

                I haven't stayed at the Congress for the last five or six years and I was pleasantly surprised by the updated rooms

                .

                The history of the building and the architecture is awesome. The view overlooking Michigan and Lakeshore Drive - awesome. And the room was surprising quiet despite the traffic noise below.

                2
                ★★★★★

                The history of the building and the architecture is awesome. The view overlooking Michigan and Lakeshore Drive - awesome. And the room was surprising quiet despite the traffic noise below.

                .

                Bed was comfortable; Room was very spacious, quiet and had an excellent view of Grant Park and the fountain across the street. Concierge staff very helpful and accommodating with information. Concierge team found me a limo transfer to the airport for roughly the same price I would have paid for the standard airport shuttle service. I would easily consider to stay here again.

                2
                ★★★★★

                Bed was comfortable; Room was very spacious, quiet and had an excellent view of Grant Park and the fountain across the street. Concierge staff very helpful and accommodating with information. Concierge team found me a limo transfer to the airport for roughly the same price I would have paid for the standard airport shuttle service. I would easily consider to stay here again.

                .

                Location, location, location!! I was running the Chicago Marathon so the location was absolutely great! The views in the rooms were also great, eventhough some windows are small.

                2
                ★★★★★

                Location, location, location!! I was running the Chicago Marathon so the location was absolutely great! The views in the rooms were also great, eventhough some windows are small.

                .

                Olu And George are always very nice and helpful, Every time we arrive they greet us with a smile. Their service keeps us coming back

                2
                ★★★★★

                Olu And George are always very nice and helpful, Every time we arrive they greet us with a smile. Their service keeps us coming back

                .

                The doorman Steve was awesome! We had car trouble and we were going to take it in to the shop. He looked at the car and figured out what the problem was. He saved us several hundreds of dollars and actually fixed the problem for us.

                2
                ★★★★★

                The doorman Steve was awesome! We had car trouble and we were going to take it in to the shop. He looked at the car and figured out what the problem was. He saved us several hundreds of dollars and actually fixed the problem for us.

                .

                We loved the location. We were also satisfied with the staff: in case we had any problem they did their best to help and tried to solve the problem.

                2
                ★★★★★

                We loved the location. We were also satisfied with the staff: in case we had any problem they did their best to help and tried to solve the problem.

                .

                Very pleased with our stay. Great location. The building has a charm that you just don't find these days. A lot of the room doors are original, the woodwork in the room shows the history of the hotel. I will most certainly stay there again. Being ghost enthusiasts, we walked the halls in the middle of the night. I love the old staircases and the fact that room 666 does not exist. Very awesome !

                4
                ★★★★☆

                Very pleased with our stay. Great location. The building has a charm that you just don't find these days. A lot of the room doors are original, the woodwork in the room shows the history of the hotel. I will most certainly stay there again. Being ghost enthusiasts, we walked the halls in the middle of the night. I love the old staircases and the fact that room 666 does not exist. Very awesome !

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                .

                I loved the feel of the hotel, it had a very classy feel. The old charm really shined thru, and I could feel it's elegence. I loved the location of the hotel, it is conviently located within walking distance to many attractions.

                2
                ★★★★★

                I loved the feel of the hotel, it had a very classy feel. The old charm really shined thru, and I could feel it's elegence. I loved the location of the hotel, it is conviently located within walking distance to many attractions.

                .

                Coffee Could Be Better, View and Decor are Excellent

                2
                ★★★★★

                Coffee Could Be Better, View and Decor are Excellent

                .

                I stayed at your hotel on November 28. I would just like to tell you that I had a pleasant stay, no complaints. Your lobby was beautiful. The staff were polite and helpful. The room was very nice. After reading some negative comments on expedia I was sort of worried about staying at your hotel, but as soon as I walked in I felt I had nothing to worry about. The hotel location was great. We walked everywhere, and I just wanted you to know that I would recommend your hotel to anyone.

                Have a nice holiday.

                2
                ★★★★★

                I stayed at your hotel on November 28. I would just like to tell you that I had a pleasant stay, no complaints. Your lobby was beautiful. The staff were polite and helpful. The room was very nice. After reading some negative comments on expedia I was sort of worried about staying at your hotel, but as soon as I walked in I felt I had nothing to worry about. The hotel location was great. We walked everywhere, and I just wanted you to know that I would recommend your hotel to anyone.

                Have a nice holiday.

                .

                The bell staff were nice and helped me with directions, and the flat screen and furnishings were updated in the hotel room. For the most part it was a good location for the cost and easy to access. Security was quick to my request about the room safe and it was easy to store my bags after checkout before I departed the city.

                2
                ★★★★★

                The bell staff were nice and helped me with directions, and the flat screen and furnishings were updated in the hotel room. For the most part it was a good location for the cost and easy to access. Security was quick to my request about the room safe and it was easy to store my bags after checkout before I departed the city.

                .

                Thank you sooooo much for booking our rooms!!! The parade was a success and the weather cooperated. I definitely want to book it again. we will book it again for 7/3/2011 and maybe even sooner. Again thank you for your hospitality.

                2
                ★★★★★

                Thank you sooooo much for booking our rooms!!! The parade was a success and the weather cooperated. I definitely want to book it again. we will book it again for 7/3/2011 and maybe even sooner. Again thank you for your hospitality.

                .

                Yesssss, I was very impressed with the room and staff was soooo friendly. I definitely will be returning, and I would love to reserve the same room!!!

                2
                ★★★★★

                Yesssss, I was very impressed with the room and staff was soooo friendly. I definitely will be returning, and I would love to reserve the same room!!!

                .

                We really enjoyed the Buckingham Fountain but would like more information in the hotel history. We enjoyed going around the lack to Old Meggs Field - wish it were still there. You are very friendly for enjoying the lake and park. The 'legs' exhibit was great - a little plaque to explain time of exhibit and artist would have been good to have.

                2
                ★★★★★

                We really enjoyed the Buckingham Fountain but would like more information in the hotel history. We enjoyed going around the lack to Old Meggs Field - wish it were still there. You are very friendly for enjoying the lake and park. The 'legs' exhibit was great - a little plaque to explain time of exhibit and artist would have been good to have.

                .

                Thank you for your help making our wedding a beautiful day. Everything was beautiful, the food was delicious, and the waitstaff took great care of our guests. Several people have commented that the bartenders and servers were friendly, helpful and hardworking. We are very happy! Thank you so much!

                2
                ★★★★★

                Thank you for your help making our wedding a beautiful day. Everything was beautiful, the food was delicious, and the waitstaff took great care of our guests. Several people have commented that the bartenders and servers were friendly, helpful and hardworking. We are very happy! Thank you so much!

                .

                Reception and staff were very professional and accomodating. My stay was based on my first stay in Chicago. I chose the Congress based on location, transportation, convenience and safety.

                2
                ★★★★★

                Reception and staff were very professional and accomodating. My stay was based on my first stay in Chicago. I chose the Congress based on location, transportation, convenience and safety.

                .

                the location was great. it is a beautiful old building; architecturally stunning inside.

                2
                ★★★★★

                the location was great. it is a beautiful old building; architecturally stunning inside.

                .

                The location to the events that concerned us was great. All within walking distance. Will stay here again next year.

                2
                ★★★★★

                The location to the events that concerned us was great. All within walking distance. Will stay here again next year.

                .

                Fabulous view of Lake from room. Upgrade to LakeFront King room is a must. Bartender Gus provided friendly and competent service.

                2
                ★★★★★

                Fabulous view of Lake from room. Upgrade to LakeFront King room is a must. Bartender Gus provided friendly and competent service.

                .

                Great location just outside Grant Park. Old historical building.

                2
                ★★★★★

                Great location just outside Grant Park. Old historical building.

                .

                The hotel was historical, built in 1893, and in a great location by Grant Park!

                2
                ★★★★★

                The hotel was historical, built in 1893, and in a great location by Grant Park!

                .

                Excellent location, interesting and well preserved old building, big rooms, the better price comparing to the similar hotel at this location.

                2
                ★★★★★

                Excellent location, interesting and well preserved old building, big rooms, the better price comparing to the similar hotel at this location.

                .

                Our view was spectacular and at the exact site for a vantage point for the marathon that my husband was running in.

                2
                ★★★★★

                Our view was spectacular and at the exact site for a vantage point for the marathon that my husband was running in.

                .

                It was right near where we wanted to be and we could access the venues we wanted mostly on foot.

                2
                ★★★★★

                It was right near where we wanted to be and we could access the venues we wanted mostly on foot.

                .

                Location and the price was excellent. The food was very good and the breakfast was very reasonable. Staff was friendly and helpful with recommendations where to go, eat and shop.

                2
                ★★★★★

                Location and the price was excellent. The food was very good and the breakfast was very reasonable. Staff was friendly and helpful with recommendations where to go, eat and shop.

                .

                Great old luxury hotel with large rooms and great views if you reserve a lake view room. (I upgraded when I got there.) It doesn't have the flash of the new, modern competitors, but instead the patina of old world elegance that reminds you of a different era, It's a great place to slow down the pace and walk to nearby Millenium park to enjoy music, sunshine, etc. Would have stayed again later in August but it's sold out!!

                2
                ★★★★★

                Great old luxury hotel with large rooms and great views if you reserve a lake view room. (I upgraded when I got there.) It doesn't have the flash of the new, modern competitors, but instead the patina of old world elegance that reminds you of a different era, It's a great place to slow down the pace and walk to nearby Millenium park to enjoy music, sunshine, etc. Would have stayed again later in August but it's sold out!!

                .

                As for location, the Congress Plaza cannot be beat. Situated in The Loop on Michigan Avenue, you are literally within 1 or 2 blocks from: Lake Michigan, the El Train depot, the Art Institute of Chicago, CVS Pharmacy, Buddy Guy's Legends Blues Club and great food. (Hint: Go to the CVS on State St. to purchase a 3-day EL Train pass.)

                2
                ★★★★★

                As for location, the Congress Plaza cannot be beat. Situated in The Loop on Michigan Avenue, you are literally within 1 or 2 blocks from: Lake Michigan, the El Train depot, the Art Institute of Chicago, CVS Pharmacy, Buddy Guy's Legends Blues Club and great food. (Hint: Go to the CVS on State St. to purchase a 3-day EL Train pass.)

                .

                What a splendid way to experience Chicago for the first time! My mother and I recently stayed at the Congress Plaza Hotel on my first trip to Chicago and we fell in love with the hotel right away. The staff were friendly, helpful and professional at all times. The hotel decor and architecture hearken back to an age of polish and class. From the beautiful lobby to the gleaming marble floors and staircase, I was very pleased. We shared a room with 2 kingsize beds on the 12th floor. The view from our room was superb. The beds were comfy and clean, as was the entire room.

                2
                ★★★★★

                What a splendid way to experience Chicago for the first time! My mother and I recently stayed at the Congress Plaza Hotel on my first trip to Chicago and we fell in love with the hotel right away. The staff were friendly, helpful and professional at all times. The hotel decor and architecture hearken back to an age of polish and class. From the beautiful lobby to the gleaming marble floors and staircase, I was very pleased. We shared a room with 2 kingsize beds on the 12th floor. The view from our room was superb. The beds were comfy and clean, as was the entire room.

                .

                This hotel is very nice. Service is great rooms are excellent!

                2
                ★★★★★

                This hotel is very nice. Service is great rooms are excellent!

                .

                The History And Architeture Of This Hotel Is Amazing

                2
                ★★★★★

                The History And Architeture Of This Hotel Is Amazing

                .

                I am honnestly surprised that this hotel doesn't rank higher...I guess that just speaks to the generally high quality of hotels in the windy city! This place has to be my favorite though -- great rooms, generous amentiies, killer location,incredibly helpful staff, and superb value! I MUCH prefer it to the nearby Palmer House hilton (which is compartitively very cramped and cheap (charged me $15 a day for the coffee maker!))-- which bewildering ranks so muh higher. This is way better!!!

                2
                ★★★★★

                I am honnestly surprised that this hotel doesn't rank higher...I guess that just speaks to the generally high quality of hotels in the windy city! This place has to be my favorite though -- great rooms, generous amentiies, killer location,incredibly helpful staff, and superb value! I MUCH prefer it to the nearby Palmer House hilton (which is compartitively very cramped and cheap (charged me $15 a day for the coffee maker!))-- which bewildering ranks so muh higher. This is way better!!!

                .

                This hotel could not be in a better location and for the price it was one of the best values in Chicago. The hotel has charm (it is an older hotel) but it is well maintained and the beds were fantastic and there really wasn't anything negative about the stay. Would definitely recommend to a friend and will stay at the hotel again whenever I come back to Chicago.

                2
                ★★★★★

                This hotel could not be in a better location and for the price it was one of the best values in Chicago. The hotel has charm (it is an older hotel) but it is well maintained and the beds were fantastic and there really wasn't anything negative about the stay. Would definitely recommend to a friend and will stay at the hotel again whenever I come back to Chicago.

                .

                Excellent Value and location second to none

                2
                ★★★★★

                Excellent Value and location second to none

                .

                DOORMAN STEVE(?) VERY POLITE AND HELPFUL

                2
                ★★★★★

                DOORMAN STEVE(?) VERY POLITE AND HELPFUL

                .

                A group of three families traveled to Chicago for Lollapalooza 2010. It was the best and closest location to Grant Park

                2
                ★★★★★

                A group of three families traveled to Chicago for Lollapalooza 2010. It was the best and closest location to Grant Park

                .

                Okay, My husband and I just returned from a 5 day trip with another couple. We stayed from July 2nd-7th. This was a great location as the hotel sits right across from Grant Park. I booked this hotel based on location as the Chicago food festival was being held at Grant Park and we had originaly planned to see U2 perform at Soldier Field. The hotel is a easy and safe walking distance from Soldier Field. You can easily walk the Musuem Campus ( Field, Shedd) from the hotel. It is also a easy walk to The Art Institute and Millenium Park. The Chicago Trolley Hop On/Hop Off tour bus stop is close to the hotel. You can pick it up in Front of the Hilton or Millinium Park.
                Okay, First the hotel is old, it was built in the early 1900"s........so if some chipping paint (honestly how many times do you think it has been painted) and antique furniture is not your thing....well the Hitlon is next door. The bathroom was modern and we had a towel rack, but we noticed our friends did not in their room. The also had a walk in closet and we did not. Our room was very spacious with high ceilings. It was very clean......no odors at all. Very Clean. We had plenty of room in the closet and the dresser to store our clothes. Lots of room to walk around. It was not cramped at all. We had no problem staying here. The door was old......reminded me of my Grandmothers house. I found it charming as did the other couple traveling with us. They had no complaints about their room. The hallway was quiet, so noise except for occasional city noise, which the A/C drowned out. Room service responded promptly when we called down for extra pillows. The Iron was broken,but we just borrowed the one from our friends. We loved the view of Grant Park, and the Shedd Aquarium. The hotel had a restuarant but we did not eat there, but did have a drink in the bar. It was quiet crowded in the bar. There is a Dunkin Donuts and a Corner Bakery down the street, along with some other eateries. We had good service at a place called the Artist Cafe the first visit, but left from poor service the second day. We did eat at a great Pizza place called Pizano's Pizza and Pasta. Highly recommend them......they are located at 864 N. State St......number is [-----] We had a nice Bartender named Kat from Indiana.......the food was great as was the service. I would also recommend the Chicago Trolley Tours. We walked a lot and it was nice to have the trolley to pick you up when the feet started to get tired. Also their is a blues club behind the Hilton which is next to the Congress Plaza.........Oh, the beds are firm. I am not a fan of real firm mattresses, but geez I was exhausted by the end of the day, by all the walking that I did not care and easily fell asleep. I would stay here again in a heartbeat. Oh, you have free wifi in the room, but have to pay for internet service downstairs. But they do have one computer that only acess the airlines, so you can check in and get your boardin pass printed.......for no charge. That was nice.

                2
                ★★★★★

                Okay, My husband and I just returned from a 5 day trip with another couple. We stayed from July 2nd-7th. This was a great location as the hotel sits right across from Grant Park. I booked this hotel based on location as the Chicago food festival was being held at Grant Park and we had originaly planned to see U2 perform at Soldier Field. The hotel is a easy and safe walking distance from Soldier Field. You can easily walk the Musuem Campus ( Field, Shedd) from the hotel. It is also a easy walk to The Art Institute and Millenium Park. The Chicago Trolley Hop On/Hop Off tour bus stop is close to the hotel. You can pick it up in Front of the Hilton or Millinium Park.
                Okay, First the hotel is old, it was built in the early 1900"s........so if some chipping paint (honestly how many times do you think it has been painted) and antique furniture is not your thing....well the Hitlon is next door. The bathroom was modern and we had a towel rack, but we noticed our friends did not in their room. The also had a walk in closet and we did not. Our room was very spacious with high ceilings. It was very clean......no odors at all. Very Clean. We had plenty of room in the closet and the dresser to store our clothes. Lots of room to walk around. It was not cramped at all. We had no problem staying here. The door was old......reminded me of my Grandmothers house. I found it charming as did the other couple traveling with us. They had no complaints about their room. The hallway was quiet, so noise except for occasional city noise, which the A/C drowned out. Room service responded promptly when we called down for extra pillows. The Iron was broken,but we just borrowed the one from our friends. We loved the view of Grant Park, and the Shedd Aquarium. The hotel had a restuarant but we did not eat there, but did have a drink in the bar. It was quiet crowded in the bar. There is a Dunkin Donuts and a Corner Bakery down the street, along with some other eateries. We had good service at a place called the Artist Cafe the first visit, but left from poor service the second day. We did eat at a great Pizza place called Pizano's Pizza and Pasta. Highly recommend them......they are located at 864 N. State St......number is [-----] We had a nice Bartender named Kat from Indiana.......the food was great as was the service. I would also recommend the Chicago Trolley Tours. We walked a lot and it was nice to have the trolley to pick you up when the feet started to get tired. Also their is a blues club behind the Hilton which is next to the Congress Plaza.........Oh, the beds are firm. I am not a fan of real firm mattresses, but geez I was exhausted by the end of the day, by all the walking that I did not care and easily fell asleep. I would stay here again in a heartbeat. Oh, you have free wifi in the room, but have to pay for internet service downstairs. But they do have one computer that only acess the airlines, so you can check in and get your boardin pass printed.......for no charge. That was nice.

                Message from The Congress Plaza Hotel

                Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This “Landmark of Chicago Hospitality” has delighted business and leisure travelers for over a century, and taken its place as a Midwestern point of interest that has stood the test of time. The Congress Plaza Hotel boasts 871 guest rooms and suites featuring modern amenities combined with uncommonly spacious layouts.

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