M & M Limousine Services

★★★★★
  • 2720 S River Rd # 134

    Des Plaines, IL 60018

    Map & Directions
  • 847-257-2111

About M & M Limousine Services

Hours
Reservations: Daily, 7am - 10pm

Transportation & Storage

Transportation & Storage
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5.0 42
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.

Horrible! RUINED MY WEDDING DAY!!!! First the driver was 1/2 hour late to pick us ( the girls part of the bridal party) up at my parents home, so that made us late to my wedding ceremony. After the ceremony we were to go take some

3
★★★★★

Horrible! RUINED MY WEDDING DAY!!!! First the driver was 1/2 hour late to pick us ( the girls part of the bridal party) up at my parents home, so that made us late to my wedding ceremony. After the ceremony we were to go take some

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Terrible service. Myself and 4 other couples with 2 small children reserved a van to pick us up well before our take-off time early in the morning, and we were told twice that the van would be coming late. First we waited 20 minutes then

3
★★★★★

Terrible service. Myself and 4 other couples with 2 small children reserved a van to pick us up well before our take-off time early in the morning, and we were told twice that the van would be coming late. First we waited 20 minutes then

.

Be aware of this company. If you like to miss your flight, this is exactly the company to go with. We made the reservation to get to Midway Airport from North suburbs for early morning. 12 people came to my place on time. But the reserved

3
★★★★★

Be aware of this company. If you like to miss your flight, this is exactly the company to go with. We made the reservation to get to Midway Airport from North suburbs for early morning. 12 people came to my place on time. But the reserved

.

AWFUL AWFUL AWFUL. Worst customer service experience I have ever encountered. The change our pick up location to 5 blocks from our venue and then say we can't cancel due to a cancellation policy they did not even share with us when we

3
★★★★★

AWFUL AWFUL AWFUL. Worst customer service experience I have ever encountered. The change our pick up location to 5 blocks from our venue and then say we can't cancel due to a cancellation policy they did not even share with us when we

.

They were on time and very professional, cant say enough about them.

2
★★★★★

They were on time and very professional, cant say enough about them.

.

Our night was so much fun. Thank you for helping make this night so memorable.

2
★★★★★

Our night was so much fun. Thank you for helping make this night so memorable.

.

Our night was so much fun. Thank you for helping make this night so memorable.

5
★★★★★

Our night was so much fun. Thank you for helping make this night so memorable.

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.

We reserved a ten pass stretch for a 40th birthday party. Our experience was awesome..thanks for a great time!

2
★★★★★

We reserved a ten pass stretch for a 40th birthday party. Our experience was awesome..thanks for a great time!

.

We reserved a ten pass stretch for a 40th birthday party. Our experience was awesome..thanks for a great time!

5
★★★★★

We reserved a ten pass stretch for a 40th birthday party. Our experience was awesome..thanks for a great time!

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.

Thanks for the great service last night. They did a great job and was exceptionally user friendly. My brother had a great bachelor party with lots of memories. We will definately use your company again in the future. Thanks again.

2
★★★★★

Thanks for the great service last night. They did a great job and was exceptionally user friendly. My brother had a great bachelor party with lots of memories. We will definately use your company again in the future. Thanks again.

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Thanks for the great service last night. They did a great job and was exceptionally user friendly. My brother had a great bachelor party with lots of memories. We will definately use your company again in the future. Thanks again.

5
★★★★★

Thanks for the great service last night. They did a great job and was exceptionally user friendly. My brother had a great bachelor party with lots of memories. We will definately use your company again in the future. Thanks again.

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.

The driver was very nice. He got to us on time and got us to our destination in a safe and timely manner. The limo was clean and the driver was very respectable and friendly.

2
★★★★★

The driver was very nice. He got to us on time and got us to our destination in a safe and timely manner. The limo was clean and the driver was very respectable and friendly.

.

The driver was very nice. He got to us on time and got us to our destination in a safe and timely manner. The limo was clean and the driver was very respectable and friendly.

5
★★★★★

The driver was very nice. He got to us on time and got us to our destination in a safe and timely manner. The limo was clean and the driver was very respectable and friendly.

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.

Whatever you do stay away from this limo company. I read the mostly positive reviews on yelp and thought it would be a safe company to use for transportation to and from a concert with some friends. My issue with the company is 2 fold.

1st our return driver was extremely rude and inconsiderate to our group. When contacting him after the show I asked him where would be the easiest place for him to pick us up at and he informed us to wait for him behind the Target next to Allstate Arena. We waited for about 10-15 minutes and when I contacted him again to check on the eta because he had not arrived yet he basically said that we were idiots and were probably standing in front of the Target and that he was waiting for us behind it (we were actually standing behind the Target in a dark alley next to a bunch of dumpsters....so yes we were exactly where he told us to be and also who the hell asks their customers to wait to be picked up in a dark alley???). With that said I explained we were behind the building and if he drove through the alley he would probably see us which is exactly what happened. On entering the car he then made a few snide remarks to us because the police gave him a hard time about driving the limo through the alley....I apologized to him but I wanted to say ""that's where you told us to meet you, if the police are giving you a hard time that is your own fault"". For the rest of the ride we put the privacy window up because apparently he was having a bad day.

My second and main issue involves the additional charges we received days later. Upon reviewing the invoice that was emailed to me 3 days later I noticed there was an additional $50 charge for our trip to Allstate Arena. At this point i called M&M to figure out what this charge was related to. After multiple calls over several days I finally received an email back saying the charges were because when we got to Allstate we asked if we could stay in the limo for 15-20 more minutes to finish our drinks. I explained to the manager at M&M that we asked the driver if we could stay in the limo for longer and that he called dispatch and they approved and that at no point in time did he explain to us that there were going to be additional charges. I said it was absurd to charge people for services after the fact without telling them about the charge in the first place. The response I got was basically ""too bad, our driver said he told you about it so it isn't our problem"". Really?!? Of course the driver is going to say he told us, if he didn't he could probably be fired or written up for not doing his job and costing the company money.

Needless to say I will never use M&M again and I hope everyone on Yelp follows my lead. THESE PEOPLE ARE CROOKS!!!

0
★☆☆☆☆

Whatever you do stay away from this limo company. I read the mostly positive reviews on yelp and thought it would be a safe company to use for transportation to and from a concert with some friends. My issue with the company is 2 fold.

1st our return driver was extremely rude and inconsiderate to our group. When contacting him after the show I asked him where would be the easiest place for him to pick us up at and he informed us to wait for him behind the Target next to Allstate Arena. We waited for about 10-15 minutes and when I contacted him again to check on the eta because he had not arrived yet he basically said that we were idiots and were probably standing in front of the Target and that he was waiting for us behind it (we were actually standing behind the Target in a dark alley next to a bunch of dumpsters....so yes we were exactly where he told us to be and also who the hell asks their customers to wait to be picked up in a dark alley???). With that said I explained we were behind the building and if he drove through the alley he would probably see us which is exactly what happened. On entering the car he then made a few snide remarks to us because the police gave him a hard time about driving the limo through the alley....I apologized to him but I wanted to say ""that's where you told us to meet you, if the police are giving you a hard time that is your own fault"". For the rest of the ride we put the privacy window up because apparently he was having a bad day.

My second and main issue involves the additional charges we received days later. Upon reviewing the invoice that was emailed to me 3 days later I noticed there was an additional $50 charge for our trip to Allstate Arena. At this point i called M&M to figure out what this charge was related to. After multiple calls over several days I finally received an email back saying the charges were because when we got to Allstate we asked if we could stay in the limo for 15-20 more minutes to finish our drinks. I explained to the manager at M&M that we asked the driver if we could stay in the limo for longer and that he called dispatch and they approved and that at no point in time did he explain to us that there were going to be additional charges. I said it was absurd to charge people for services after the fact without telling them about the charge in the first place. The response I got was basically ""too bad, our driver said he told you about it so it isn't our problem"". Really?!? Of course the driver is going to say he told us, if he didn't he could probably be fired or written up for not doing his job and costing the company money.

Needless to say I will never use M&M again and I hope everyone on Yelp follows my lead. THESE PEOPLE ARE CROOKS!!!

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We just wanted to thank you for the relaxing trips to and from the airport. Your limousine drivers were prompt and courteous. It sure beat driving there with our car. We got there in plenty of time for our flight, and the limo was waiting outside for us when we returned. Thank you for a great ride.

5
★★★★★

We just wanted to thank you for the relaxing trips to and from the airport. Your limousine drivers were prompt and courteous. It sure beat driving there with our car. We got there in plenty of time for our flight, and the limo was waiting outside for us when we returned. Thank you for a great ride.

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.

We just wanted to thank you for the relaxing trips to and from the airport. Your limousine drivers were prompt and courteous. It sure beat driving there with our car. We got there in plenty of time for our flight, and the limo was waiting outside for us when we returned. Thank you for a great ride.

2
★★★★★

We just wanted to thank you for the relaxing trips to and from the airport. Your limousine drivers were prompt and courteous. It sure beat driving there with our car. We got there in plenty of time for our flight, and the limo was waiting outside for us when we returned. Thank you for a great ride.

.

The drivers are very nice and helpful getting us to where we needed to go. He arrived and got us to our destination in a timely manner.

2
★★★★★

The drivers are very nice and helpful getting us to where we needed to go. He arrived and got us to our destination in a timely manner.

.

The drivers are very nice and helpful getting us to where we needed to go. He arrived and got us to our destination in a timely manner.

5
★★★★★

The drivers are very nice and helpful getting us to where we needed to go. He arrived and got us to our destination in a timely manner.

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.

Wow,what a fabulous service we received!!! You all deserve 10 stars!!! The car arrived on time very clean with water ready for us. Our driver was beyond patient with helping my mom, who is 87, in and out of the car on both journeys. I would definitely use M&M again

2
★★★★★

Wow,what a fabulous service we received!!! You all deserve 10 stars!!! The car arrived on time very clean with water ready for us. Our driver was beyond patient with helping my mom, who is 87, in and out of the car on both journeys. I would definitely use M&M again

.

I wanted to let you know that Tony made the best of a tough situation and got us off the highway when we encountered car trouble. It was no an ideal situation, but Tony did a really good job. I'm more likely to use your service, even with the broken down vehicle, because of the great service we received from Tony.

2
★★★★★

I wanted to let you know that Tony made the best of a tough situation and got us off the highway when we encountered car trouble. It was no an ideal situation, but Tony did a really good job. I'm more likely to use your service, even with the broken down vehicle, because of the great service we received from Tony.

.

I wanted to let you know that Tony made the best of a tough situation and got us off the highway when we encountered car trouble. It was no an ideal situation, but Tony did a really good job. I'm more likely to use your service, even with the broken down vehicle, because of the great service we received from Tony.

5
★★★★★

I wanted to let you know that Tony made the best of a tough situation and got us off the highway when we encountered car trouble. It was no an ideal situation, but Tony did a really good job. I'm more likely to use your service, even with the broken down vehicle, because of the great service we received from Tony.

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.

Thank you for the continued efforts in providing us with professional and courteous service.

2
★★★★★

Thank you for the continued efforts in providing us with professional and courteous service.

.

Thank you for the continued efforts in providing us with professional and courteous service.

5
★★★★★

Thank you for the continued efforts in providing us with professional and courteous service.

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.

We have utilized your company on many occasions, but especially to transport our daughter to and from the airport. The drivers are always on time, we are even given an appropriate time frame to get to the airport. We always feel comfortable with the personnel, the cars are always well maintained, and you have always been able to accommodate us at the last minute.

2
★★★★★

We have utilized your company on many occasions, but especially to transport our daughter to and from the airport. The drivers are always on time, we are even given an appropriate time frame to get to the airport. We always feel comfortable with the personnel, the cars are always well maintained, and you have always been able to accommodate us at the last minute.

.

We have utilized your company on many occasions, but especially to transport our daughter to and from the airport. The drivers are always on time, we are even given an appropriate time frame to get to the airport. We always feel comfortable with the personnel, the cars are always well maintained, and you have always been able to accommodate us at the last minute.

5
★★★★★

We have utilized your company on many occasions, but especially to transport our daughter to and from the airport. The drivers are always on time, we are even given an appropriate time frame to get to the airport. We always feel comfortable with the personnel, the cars are always well maintained, and you have always been able to accommodate us at the last minute.

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.

My experiences with this company have been nothing but positive outcomes. Every time I have used them, they were on time, professional, and had a clean, yet comfortable ride. I've never had any problems with the driver, he has always been polite and kind. I will use them again in the future!

2
★★★★★

My experiences with this company have been nothing but positive outcomes. Every time I have used them, they were on time, professional, and had a clean, yet comfortable ride. I've never had any problems with the driver, he has always been polite and kind. I will use them again in the future!

.

My experiences with this company have been nothing but positive outcomes. Every time I have used them, they were on time, professional, and had a clean, yet comfortable ride. I've never had any problems with the driver, he has always been polite and kind. I will use them again in the future!

5
★★★★★

My experiences with this company have been nothing but positive outcomes. Every time I have used them, they were on time, professional, and had a clean, yet comfortable ride. I've never had any problems with the driver, he has always been polite and kind. I will use them again in the future!

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.

My experience with M&M has been nothing but positive and extremely professional. I would definitely give you a 5! On a personal not, if you have people who purchase in advance it would make more sense to offer discounts, not the last minute customers. Other than that, I would most certainly use your limo service over any others that we have used again.

2
★★★★★

My experience with M&M has been nothing but positive and extremely professional. I would definitely give you a 5! On a personal not, if you have people who purchase in advance it would make more sense to offer discounts, not the last minute customers. Other than that, I would most certainly use your limo service over any others that we have used again.

.

My experience with M&M has been nothing but positive and extremely professional. I would definitely give you a 5! On a personal not, if you have people who purchase in advance it would make more sense to offer discounts, not the last minute customers. Other than that, I would most certainly use your limo service over any others that we have used again.

5
★★★★★

My experience with M&M has been nothing but positive and extremely professional. I would definitely give you a 5! On a personal not, if you have people who purchase in advance it would make more sense to offer discounts, not the last minute customers. Other than that, I would most certainly use your limo service over any others that we have used again.

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.

We just wanted to thank you for the relaxing trips to and from Midway. Your limousine drivers were prompt and courteous. It sure beat driving there with our car. We got there in plenty of time for our flight, and the limo was waiting outside for us when we returned. Thank you for a great ride.

2
★★★★★

We just wanted to thank you for the relaxing trips to and from Midway. Your limousine drivers were prompt and courteous. It sure beat driving there with our car. We got there in plenty of time for our flight, and the limo was waiting outside for us when we returned. Thank you for a great ride.

.

The service and limo were 5 star. The driver did an excellent job. He was friendly, courteous and professional and the limo was super clean.

2
★★★★★

The service and limo were 5 star. The driver did an excellent job. He was friendly, courteous and professional and the limo was super clean.

.

The service and limo were 5 star. The driver did an excellent job. He was friendly, courteous and professional and the limo was super clean.

5
★★★★★

The service and limo were 5 star. The driver did an excellent job. He was friendly, courteous and professional and the limo was super clean.

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.

I would rate M & M Limousine Service 5 stars. I trust that a driver will always be there to pick me up on time and when I'm at the airport on my return flight, they are always there in a very reasonable amount of time from the time that I call. I'm very happy with the service and will continue to use M & M.

2
★★★★★

I would rate M & M Limousine Service 5 stars. I trust that a driver will always be there to pick me up on time and when I'm at the airport on my return flight, they are always there in a very reasonable amount of time from the time that I call. I'm very happy with the service and will continue to use M & M.

.

I would rate M & M Limousine Service 5 stars. I trust that a driver will always be there to pick me up on time and when I'm at the airport on my return flight, they are always there in a very reasonable amount of time from the time that I call. I'm very happy with the service and will continue to use M & M.

5
★★★★★

I would rate M & M Limousine Service 5 stars. I trust that a driver will always be there to pick me up on time and when I'm at the airport on my return flight, they are always there in a very reasonable amount of time from the time that I call. I'm very happy with the service and will continue to use M & M.

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.

Very comfortable ride. I appreciate the professionalism of the driver I have had on my last 2 trips.

2
★★★★★

Very comfortable ride. I appreciate the professionalism of the driver I have had on my last 2 trips.

.

Very comfortable ride. I appreciate the professionalism of the driver I have had on my last 2 trips.

5
★★★★★

Very comfortable ride. I appreciate the professionalism of the driver I have had on my last 2 trips.

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1 out of 1 people found this review helpful.

.

I used this service to and from Midway and I wanted people to know that it was excellent! From the promptness and timing to the cleanliness of the car, and most importantly the friendly service from the drivers. I will be using this service again and recommending to others.

2
★★★★★

I used this service to and from Midway and I wanted people to know that it was excellent! From the promptness and timing to the cleanliness of the car, and most importantly the friendly service from the drivers. I will be using this service again and recommending to others.

.

I used this service to and from Midway and I wanted people to know that it was excellent! From the promptness and timing to the cleanliness of the car, and most importantly the friendly service from the drivers. I will be using this service again and recommending to others.

5
★★★★★

I used this service to and from Midway and I wanted people to know that it was excellent! From the promptness and timing to the cleanliness of the car, and most importantly the friendly service from the drivers. I will be using this service again and recommending to others.

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2 out of 2 people found this review helpful.

.

I rented a limo bus for transportation to and from my daughter's wedding. The bus was very nice but our driver Sebastian was exceptional! He was on time, polite, professional and proficient as he managed the scheduled pick-ups and drop-offs. He even went beyond the call of duty and cleaned up a messy spill.

2
★★★★★

I rented a limo bus for transportation to and from my daughter's wedding. The bus was very nice but our driver Sebastian was exceptional! He was on time, polite, professional and proficient as he managed the scheduled pick-ups and drop-offs. He even went beyond the call of duty and cleaned up a messy spill.

.

I rented a limo bus for transportation to and from my daughter's wedding. The bus was very nice but our driver Sebastian was exceptional! He was on time, polite, professional and proficient as he managed the scheduled pick-ups and drop-offs. He even went beyond the call of duty and cleaned up a messy spill.

5
★★★★★

I rented a limo bus for transportation to and from my daughter's wedding. The bus was very nice but our driver Sebastian was exceptional! He was on time, polite, professional and proficient as he managed the scheduled pick-ups and drop-offs. He even went beyond the call of duty and cleaned up a messy spill.

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3 out of 3 people found this review helpful.

.

I want to thank M&M for their professionalism and excellent service. I am very happy to have chosen to work with them. I send my regards to all their excellent staff. I look forward to working with them in the future.

2
★★★★★

I want to thank M&M for their professionalism and excellent service. I am very happy to have chosen to work with them. I send my regards to all their excellent staff. I look forward to working with them in the future.

.

I want to thank M&M for their professionalism and excellent service. I am very happy to have chosen to work with them. I send my regards to all their excellent staff. I look forward to working with them in the future.

5
★★★★★

I want to thank M&M for their professionalism and excellent service. I am very happy to have chosen to work with them. I send my regards to all their excellent staff. I look forward to working with them in the future.

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4 out of 4 people found this review helpful.

 

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