Tailwaggers Pet Chateau

★★★☆☆
Monday through Friday 7am - 1 pm, 2:30 pm - 6:30 pm closed daily 1 pm to 2:30 pm Saturdays 8 am - 1 pm Sundays 5 pm - 7 pm

About Tailwaggers Pet Chateau

Categories
  • Pet Services
  • Pet Grooming
  • Pet Sitting
Details
  • Dog Daycare
Hours
M-Su 24hr
Special Offer
Call Today!
Year Established
  • 1978
Services
  • Hand Scissoring
  • Hand Scissoring
  • Grooming
  • Grooming
  • Grooming
  • Day Care
  • Bathing
  • Bathing
  • Dog Runs
  • Dog Runs

Pets & Animals

Pets & Animals
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3.0 4
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.

this place rocks!
They really love my animals (2 cats and a dog). My cats have come back from other places not very happy. At Tailwaggers, they love coming here. The people are so nice, and they remember my animals names. One Christmas, 2 years ago, our flight was delayed and they kept the animals until the next morning and didn't even charge us for the last day.

5
★★★★★

this place rocks!
They really love my animals (2 cats and a dog). My cats have come back from other places not very happy. At Tailwaggers, they love coming here. The people are so nice, and they remember my animals names. One Christmas, 2 years ago, our flight was delayed and they kept the animals until the next morning and didn't even charge us for the last day.

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.

I have been taking my Shih Tzus (long hair and hard to groom well) to Tailwagger's for about 7 years. Kitty, the owner, is fantastic! Always helpful, courteous and very, very kind to my pets. The groomer is top notch, too. She listens to our requests and executes the grooming very well. I have had visiting relatives bring their pet when they visit and Tailwagger's have been most helpful in accomodating their pooch with grooming needs. Not inexpensive, but worth every penny. I would recommend Kitty and her staff of professionals to anyone. The lobby is small but comfortable. Parking is easy and my dogs don't really care if the building is new or not, they are always happy to visit Tailwagger's. Tailwagger's has been an established businness for may years which is hard to do considering the many kennels and grooming facilities in the area. Clearly, they do it right!

4
★★★★☆

I have been taking my Shih Tzus (long hair and hard to groom well) to Tailwagger's for about 7 years. Kitty, the owner, is fantastic! Always helpful, courteous and very, very kind to my pets. The groomer is top notch, too. She listens to our requests and executes the grooming very well. I have had visiting relatives bring their pet when they visit and Tailwagger's have been most helpful in accomodating their pooch with grooming needs. Not inexpensive, but worth every penny. I would recommend Kitty and her staff of professionals to anyone. The lobby is small but comfortable. Parking is easy and my dogs don't really care if the building is new or not, they are always happy to visit Tailwagger's. Tailwagger's has been an established businness for may years which is hard to do considering the many kennels and grooming facilities in the area. Clearly, they do it right!

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1 out of 1 people found this review helpful.

.

I've actually placed several animals within the Tailwaggers Pet Chateau and been seriously pleased.

Kitty and her staff have a sincere love for animals that is challenging to find elsewhere.

Kudos Kitty, to you and your crew for caring for the animals I've entrusted you with for a long time.

Best -
J

2
★★☆☆☆

I've actually placed several animals within the Tailwaggers Pet Chateau and been seriously pleased.

Kitty and her staff have a sincere love for animals that is challenging to find elsewhere.

Kudos Kitty, to you and your crew for caring for the animals I've entrusted you with for a long time.

Best -
J

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1 out of 1 people found this review helpful.

.

I looked in the yellow pages for a groomer for my dog, and found the "Pet Chateau". It sounded nice. I was so wrong. The place is a shack! The people are unfriendly and mean to animals.

They did not follow my instructions about grooming my dog. I was letting her hair grow out and they cut it ALL off. I didn't even recognize my own dog.

To top off everything, they cut my dog not once but TWICE! I heard my dog crying in the back with the groomer, while the groomer yelled at her. I guess the groomer didn't realize that I was in the front lobby waiting.

I tried to speak to the owner about the yelling and cuts, but she had no sympathy. She didn't even give me my money back (or even partially back), even though they groomed my dog incorrectly and hurt her.

Do NOT take your animal there!!!

1
★☆☆☆☆

I looked in the yellow pages for a groomer for my dog, and found the "Pet Chateau". It sounded nice. I was so wrong. The place is a shack! The people are unfriendly and mean to animals.

They did not follow my instructions about grooming my dog. I was letting her hair grow out and they cut it ALL off. I didn't even recognize my own dog.

To top off everything, they cut my dog not once but TWICE! I heard my dog crying in the back with the groomer, while the groomer yelled at her. I guess the groomer didn't realize that I was in the front lobby waiting.

I tried to speak to the owner about the yelling and cuts, but she had no sympathy. She didn't even give me my money back (or even partially back), even though they groomed my dog incorrectly and hurt her.

Do NOT take your animal there!!!

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0 out of 1 people found this review helpful.

Business Response:

Grooming Guarantee We are always glad to work with clients if a mistake is made and are members of the BBB. We do not refund money as our fees are time based, Sometimes an owner who is :"growing out" their pet's coat is unaware of the tangled matts at skin level We cannot leave this as it will pull and tear at the dog's skin. Just found this site last week. See you soon! Kitty

Message from Tailwaggers Pet Chateau

We know your pet is an important member of your family and we welcome your inspection of our outstanding pet care facility! Our staff continually upgrades their knowledge of the latest pet care information.

More about Tailwaggers Pet Chateau

Individual Doggie Day Care Full Service Grooming Salon and Spa Overnight Boarding for Dogs and Cats Average 10 guests per full time staff member so each pet gets maximum attention. Spacious playgrounds with canine playground equipment available.

 

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