Car-X Tire & Auto

★★☆☆☆
  • 108 S Towanda Ave

    Normal, IL 61761

    Cross street: Locally owned & operated - with a location near you!

    Map & Directions
  • 309-888-9333

Automotive

Automotive
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I have been using this repair shop for 2.5 years, and they are always friendly, knowledgeable, and good value for the money! Today, I took my car in with a 'rattle.' The mechanic told me what he thought it was based on my description, and it turned out he was right. He fixed it and didn't make me buy an unnecessary replacement carburetor (which he could have since my rattle was from a heat shield attached to the carburetor.) I trust these guys and recommend them to anyone!

2
★★★★★

I have been using this repair shop for 2.5 years, and they are always friendly, knowledgeable, and good value for the money! Today, I took my car in with a 'rattle.' The mechanic told me what he thought it was based on my description, and it turned out he was right. He fixed it and didn't make me buy an unnecessary replacement carburetor (which he could have since my rattle was from a heat shield attached to the carburetor.) I trust these guys and recommend them to anyone!

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I took my car here because the tire went completely flat. My lug nuts were striped due to too much wear, and were difficult to remove. So the manager called NAPA in town and had them bring us some new lug nuts. This was without my permission. After waiting an HOUR for the stupid lug nuts to arrive, they slapped them on my car with the spare and tried to charge me 20 dollars. I understand that lug nuts cost money, but I wanted my TIRE FIXED, not new lug nuts. So I said, "you're going to charge me 20 dollars for new lug nuts." and he said yeah. So i told him to just take the new ones off so i could leave. he slams out of the door, and says "i asked you five Fuc*ing times if you wanted new lug nuts." He comes back in to tell me that my car is done and i ask him if treats all of his customers like this. his says no, just the ones that are jackasses. That's right, he called a customer a jackass. Not only was I unsatisfied with the service, but i was disrespected, and insulted. Never again will I go here. Don't make the same mistake I did.

Bottom line, terrible experience, Go somewhere else.

1
★☆☆☆☆

I took my car here because the tire went completely flat. My lug nuts were striped due to too much wear, and were difficult to remove. So the manager called NAPA in town and had them bring us some new lug nuts. This was without my permission. After waiting an HOUR for the stupid lug nuts to arrive, they slapped them on my car with the spare and tried to charge me 20 dollars. I understand that lug nuts cost money, but I wanted my TIRE FIXED, not new lug nuts. So I said, "you're going to charge me 20 dollars for new lug nuts." and he said yeah. So i told him to just take the new ones off so i could leave. he slams out of the door, and says "i asked you five Fuc*ing times if you wanted new lug nuts." He comes back in to tell me that my car is done and i ask him if treats all of his customers like this. his says no, just the ones that are jackasses. That's right, he called a customer a jackass. Not only was I unsatisfied with the service, but i was disrespected, and insulted. Never again will I go here. Don't make the same mistake I did.

Bottom line, terrible experience, Go somewhere else.

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I refuse to ever take my car here again. i took my car here cause it was running rough, they couldn't find the problem, but charged me $70. The next day my check engine light came on so i took it back, they ran a fuel injector cleaner through and charged me $99. When i took it home the check engine light came back on, went to a different shop and they found a ignition coil burnt out, a part CAR-X ""said"" they checked. The are incompetent liars and charged me $169 for doing nothing. Don't take your car here!\r\n\r\nThey did refund my money

0
★☆☆☆☆

I refuse to ever take my car here again. i took my car here cause it was running rough, they couldn't find the problem, but charged me $70. The next day my check engine light came on so i took it back, they ran a fuel injector cleaner through and charged me $99. When i took it home the check engine light came back on, went to a different shop and they found a ignition coil burnt out, a part CAR-X ""said"" they checked. The are incompetent liars and charged me $169 for doing nothing. Don't take your car here!\r\n\r\nThey did refund my money

Cons: you will wait all day for them to not fix your car

 

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