Mattress Firm Bolingbrook

★★★★☆
Monday β?? Friday 10:00am to 8:30pm Saturday 10:00am to 6:00pm Sunday 11:00am to 5:30pm
  • 145 N Weber Rd

    Bolingbrook, IL 60490

    Map & Directions
  • 630-378-4233

About Mattress Firm Bolingbrook

Categories
  • Mattress Stores
  • Bedding
  • Furniture Stores
  • Beds
  • Bedroom Furniture
Details
  • Mattress Stores
Hours
M-Tu 10am-8pm, W 10am-6pm, Th Closed, F 8am-8pm, Sa 9am-8pm, Su 11am-6pm
Emails
  • customerservice@mattressfirm.com
Keywords
  • Mattress Online
  • Best Mattress
  • New Mattress
Products
  • Mattresses
  • Beds
  • Box Springs
  • Mattress Toppers
  • Bed Frames
  • Headboards
  • Footboards
  • Daybeds
  • Trundle Beds
  • Futons
  • Futon Mattresses
  • Crib Mattresses
  • Latex Mattresses
  • Innerspring Mattresses
  • Foam Mattresses
  • Adjustable Beds
  • Platform Beds
  • Gel Mattresses
  • Pillows
  • Sheets
  • Comforters
  • Duvets
  • Mattress Protectors
  • Futon Covers
  • Mattress Covers
  • Nightstands
  • Bedroom Furniture
  • Rugs
  • Chairs
  • Recliners
  • Lamps
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Cash
Brands
  • Serta
  • Simmons
  • King Koil
  • Hotel Maison
  • Serta iSeries
  • Carolina Mattress Guild
  • My Side
  • Castle Collection
  • Kingsdown
  • Laura Ashley
  • Simmons Comforpedic
  • Simmons Beautyrest
  • Serta Perfect Sleeper
  • Serta Coolsense
  • Serta iComfort
  • Sleeping Beauty
  • Simmons ComforPedic Phenom

Home & Garden

Home & Garden
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.

Great experience. Sharon Dioger was very knowledgeable & helpful. She helped us with a warranty issue & gave us a great deal. I would strongly recommend stopping in to see Sharon for your mattress needs. You don't see customer service like this anymore.

5
★★★★★

Great experience. Sharon Dioger was very knowledgeable & helpful. She helped us with a warranty issue & gave us a great deal. I would strongly recommend stopping in to see Sharon for your mattress needs. You don't see customer service like this anymore.

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.

Coming from a water bed that I liked, but was getting old, I wanted a bed that supported me similar to the water bed. I looked at Tempur-Pedic and miForma soft. Both were very good mattresses, but the miForma response time when getting on the bed was much faster, support was very good (firm but not to firm), and the cost was much better than the Tempur-Pedic. Ron did a great job explaining the differences between beds and did not pressure us to buy one over the other. We ended up buying the miForma and have had it for a couple of weeks and really like this bed. We also bought a solid wood headboard, food board and frame from Fashion Bed Group through Back to Bed at a good price and it looks great. Ron kept us informed to when the bed would arrive and followed up after everything was installed to make sure everything went well; nice work!

5
★★★★★

Coming from a water bed that I liked, but was getting old, I wanted a bed that supported me similar to the water bed. I looked at Tempur-Pedic and miForma soft. Both were very good mattresses, but the miForma response time when getting on the bed was much faster, support was very good (firm but not to firm), and the cost was much better than the Tempur-Pedic. Ron did a great job explaining the differences between beds and did not pressure us to buy one over the other. We ended up buying the miForma and have had it for a couple of weeks and really like this bed. We also bought a solid wood headboard, food board and frame from Fashion Bed Group through Back to Bed at a good price and it looks great. Ron kept us informed to when the bed would arrive and followed up after everything was installed to make sure everything went well; nice work!

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.

My wife and I just purchased a new bed through Ron and we found him to be extremely helpful! He helped us find the perfect bed for the right price! We are getting our bed delivered tomorrow and were impressed with his customer service and knowledge of merchandise. We highly recommend this store, and Ron, to anyone in the market for a new bed!

5
★★★★★

My wife and I just purchased a new bed through Ron and we found him to be extremely helpful! He helped us find the perfect bed for the right price! We are getting our bed delivered tomorrow and were impressed with his customer service and knowledge of merchandise. We highly recommend this store, and Ron, to anyone in the market for a new bed!

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We purchased a bed from this store and the manager of the store Ron was sooo very helpful. He answered all of our questions and has great customer service skills. We purchased our bed from him that day and he also gave us the best price compared to the other competition. Ron even helped us pick the right bed. We love our bed till this day. I noticed prior reviews about Ralph Dote and I don't know him however if you go to this store just ask for Ron.

5
★★★★★

We purchased a bed from this store and the manager of the store Ron was sooo very helpful. He answered all of our questions and has great customer service skills. We purchased our bed from him that day and he also gave us the best price compared to the other competition. Ron even helped us pick the right bed. We love our bed till this day. I noticed prior reviews about Ralph Dote and I don't know him however if you go to this store just ask for Ron.

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.

This is by far the worst retail experience I have ever had. Not many people expect a 20 year old to be looking for a new bed, especially a Tempur-Pedic which retails around $2,000. Ralph Dote was nice at the very beginning, only because he saw potential commission to be made and he did anything in his power to keep us in the store, whether it was telling us about his experiences in building homes to stories about his children's weekend escapades. Overall, like as a good consumer should especially in this recession economy we are facing I shopped around at other Back-To-Bed chains to see where the best deal would be. Without my knowledge, the Back-To-Bed business chains are actually in on each others business and since I had gone and done some research at a different store, the store manager ended up calling the Bolingbrook store i had originally visited informing him of my visiting and my curiosity to find a better price than what was offered.

When we returned to see Ralph at the Bolingbrook store, he gave me, a 20 year old, a verbal tongue lashing telling me that I was not a man, was not mature enough to do business as a gentlemen (this coming from my wanting to search around for the best deal, again as a good consumer would do), and also said I had no integrity or maturity as a human being. He then proceeded to threaten me never to enter a Back-To-Bed store in the Chicago land area for he would get on the phone and tell all of his friends not to work with me which he proceeded to do AS WE WERE EXITING THE STORE.

Overall Ralph Dote and the whole Back-To-Bed retail experience was terrible. They are all in on each other and my purchasing experience with Ralph was by far unpleasant. At all costs AVOID THIS STORE!

1
★☆☆☆☆

This is by far the worst retail experience I have ever had. Not many people expect a 20 year old to be looking for a new bed, especially a Tempur-Pedic which retails around $2,000. Ralph Dote was nice at the very beginning, only because he saw potential commission to be made and he did anything in his power to keep us in the store, whether it was telling us about his experiences in building homes to stories about his children's weekend escapades. Overall, like as a good consumer should especially in this recession economy we are facing I shopped around at other Back-To-Bed chains to see where the best deal would be. Without my knowledge, the Back-To-Bed business chains are actually in on each others business and since I had gone and done some research at a different store, the store manager ended up calling the Bolingbrook store i had originally visited informing him of my visiting and my curiosity to find a better price than what was offered.

When we returned to see Ralph at the Bolingbrook store, he gave me, a 20 year old, a verbal tongue lashing telling me that I was not a man, was not mature enough to do business as a gentlemen (this coming from my wanting to search around for the best deal, again as a good consumer would do), and also said I had no integrity or maturity as a human being. He then proceeded to threaten me never to enter a Back-To-Bed store in the Chicago land area for he would get on the phone and tell all of his friends not to work with me which he proceeded to do AS WE WERE EXITING THE STORE.

Overall Ralph Dote and the whole Back-To-Bed retail experience was terrible. They are all in on each other and my purchasing experience with Ralph was by far unpleasant. At all costs AVOID THIS STORE!

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.

As my fiancee and I walked into the store Ralph Dote greeted us. Super guy that represents the company well. We asked questions about mattresses as I have bad lower back pain and my fiancee has lower back and shoulder pain. We associated our pain the the crumby year old mattress I bought. His approach was easygoing and was, I believe, genuinely interested in our comfort. We went in looking at the Tempur Pedic mattresses but after finding out the price we looked at the Mi Forma mattresses as well. Same warranty and no trial period. We took the chance and bought the Mi Forma Relieve as that seemed to be the most comfortable to us. We are so happy.....it has been only three days since our mattress arrived and my back pain is about 10% what it used to be. My fiancee is also happy. The first night we slept on it it took a little getting used to but after a couple nights on it we are very very happy with our choice. This is clearly the best mattress I have ever slept on and would never go back to a spring type mattress again. When you sleep on one of these the feel is different, solid and very comfortable. Spring mattresses seem hollow now when I lay on them. We beat them up on the price a little but worth every penny. I highly recommend this mattress to anyone in doubt or anyone with back pain sleeping on an "old style" mattress. What a difference! Thank you Ralph for a great deal and a great bed. The only reason I am writing this is because I had problems with finding reviews on Mi Forma...hopefully this helps some people out in their decision making. Mi Forma does not have the at home trial but the warranty is the same and the comfort level is awesome!!

5
★★★★★

As my fiancee and I walked into the store Ralph Dote greeted us. Super guy that represents the company well. We asked questions about mattresses as I have bad lower back pain and my fiancee has lower back and shoulder pain. We associated our pain the the crumby year old mattress I bought. His approach was easygoing and was, I believe, genuinely interested in our comfort. We went in looking at the Tempur Pedic mattresses but after finding out the price we looked at the Mi Forma mattresses as well. Same warranty and no trial period. We took the chance and bought the Mi Forma Relieve as that seemed to be the most comfortable to us. We are so happy.....it has been only three days since our mattress arrived and my back pain is about 10% what it used to be. My fiancee is also happy. The first night we slept on it it took a little getting used to but after a couple nights on it we are very very happy with our choice. This is clearly the best mattress I have ever slept on and would never go back to a spring type mattress again. When you sleep on one of these the feel is different, solid and very comfortable. Spring mattresses seem hollow now when I lay on them. We beat them up on the price a little but worth every penny. I highly recommend this mattress to anyone in doubt or anyone with back pain sleeping on an "old style" mattress. What a difference! Thank you Ralph for a great deal and a great bed. The only reason I am writing this is because I had problems with finding reviews on Mi Forma...hopefully this helps some people out in their decision making. Mi Forma does not have the at home trial but the warranty is the same and the comfort level is awesome!!

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Message from Mattress Firm Bolingbrook

At Back To Bed superior customer service is at the very heart of our business and is the key to our success. We believe that creating satisfied customers is not enough; and will always strive to exceed our customer's expectations in order to earn their loyalty and have them sing our praises to others. This is our compass. And in all interactions, we will adhere to the highest level of integrity, honesty, and fairness.

More about Mattress Firm Bolingbrook

Simmons Beautyrest mattresses Tempur-pedic Mattresses, adjustable bases, and pillows Mi Forma Mattresses and pillows Stearns & Foster Fashion Bed group Headboard/Footboards

 

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