Galt Toys + Galt Baby

★★★☆☆
The #1 Modern Baby Lifestyle Shop in Chicago!
  • 900 N Michigan Ave # 5

    Chicago, IL 60611

    Map & Directions
  • 312-440-9550

About Galt Toys + Galt Baby

Details
Hours
Mon-Sat 10am- 7pm; Sun 11am- 6pm

Shopping

Shopping
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3.4 5
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am not a person that takes the time to comment on any establishment, good or bad. However, I have been so continuously disappointed with Galt Baby (all three locations) that I cannot refrain from providing a review. My first experience

3
★★★★★

am not a person that takes the time to comment on any establishment, good or bad. However, I have been so continuously disappointed with Galt Baby (all three locations) that I cannot refrain from providing a review. My first experience

.

I can't imagine anyone writing anything bad about this store! My husband and I are expecting our first baby, and the stroller concept is so overwhelming. Galt had an amazing selection of strollers, including all of the ones I wanted to see. The knowledgable staff went through each stroller detail with us, explaining functions and the pros and cons of each. They went above and beyond to fit us with the perfect stroller!

They delivered our stroller two weeks ago free of charge, completely assembled. It's beautiful! Once our daughter is born, we'll definitely be back to shop--they have such a great variety of unique toys, we can't wait!

2
★★★★☆

I can't imagine anyone writing anything bad about this store! My husband and I are expecting our first baby, and the stroller concept is so overwhelming. Galt had an amazing selection of strollers, including all of the ones I wanted to see. The knowledgable staff went through each stroller detail with us, explaining functions and the pros and cons of each. They went above and beyond to fit us with the perfect stroller!

They delivered our stroller two weeks ago free of charge, completely assembled. It's beautiful! Once our daughter is born, we'll definitely be back to shop--they have such a great variety of unique toys, we can't wait!

Pros: Sales staff is friendly and knowledgable and willing to help. They have the biggest variety of strollers in the area!

Cons: Parking is a pain, but it IS on Michigan Ave.

.

I purchased a very pricey stroller from them. It was a floor model since they had no others in stock. When purchasing it I was told by the owner that I could return it if I was not satisfied. Well, I had a ton of problems with it withing two days and found out from the manufacturer that it was assembled improperly. When I tried to return it, the manager actually laughed at me! I would not expcet this kind of treatment at Walmart, let alone a store that sells such high end products. Do not buy from them because if you run into any problems with your purchase, they will not help you at all. They will say whatever they can to get you to buy an item and after that they will go out of their way to be rude. Very very ignorant management. Instead of the manager being the professional one, he was very very rude and obnoxious while the sales person working was not. I guess it is a requirement to be a completely ignorant person to be hired as management there!

0
★☆☆☆☆

I purchased a very pricey stroller from them. It was a floor model since they had no others in stock. When purchasing it I was told by the owner that I could return it if I was not satisfied. Well, I had a ton of problems with it withing two days and found out from the manufacturer that it was assembled improperly. When I tried to return it, the manager actually laughed at me! I would not expcet this kind of treatment at Walmart, let alone a store that sells such high end products. Do not buy from them because if you run into any problems with your purchase, they will not help you at all. They will say whatever they can to get you to buy an item and after that they will go out of their way to be rude. Very very ignorant management. Instead of the manager being the professional one, he was very very rude and obnoxious while the sales person working was not. I guess it is a requirement to be a completely ignorant person to be hired as management there!

Pros: None

Cons: Horrible, horrible, horrible customer service. They lie about their return policies!

.

I purchased a stroller here looking for a nice stroller with all the features I wanted. I ended up buying a very expensive stroller. First I received no help, and the salesperson really seemed like he could care less whether I bought it and really couldn't answer any of my questions. I purchased a floor model because they had no others in stock. They gave me a discount, but it wasn't even 10 percent off. When purchasing, I asked if I could return it if I didn't like it and was told I could. Well, two days later the seat broke and I called and was told to call the maufacturer. Along, with the seat breaking, I couldn't lower the seat with the canopy on. There were several things I hated about the stroller. I was told by the manufacturer that it was probably assembled incorrectly. I had the seat replaced with a new one and it still did not work properly. I took it back to the store before anything else went wrong. When I took it back to return it, I was told that I couldn't return it until the owner returned from Germany, which was a huge inconvenience since I did not live close to the store and the stroller was very heavy and hard to fit in my car. I received nothing but rudeness from the manager, and as I was leaving the store, the manager began laughing and when I returned to confront him he was even more obnoxious and rude. Never buy anything from this store because if you have any problems with it as soon as you walk out the door you are on your own! Walmart wouldn't treat their customers like this, but I would definately expect much more out of a store that sells such high end products. I also expected a little more help when purchasing such an expensive item. The employees had no regard for the fact that I paid several hundred dollars for a stroller and was completely unsatisfied.

PROS: None
CONS: Horrible service, bad products, do not assemble products correctly

1
★☆☆☆☆

I purchased a stroller here looking for a nice stroller with all the features I wanted. I ended up buying a very expensive stroller. First I received no help, and the salesperson really seemed like he could care less whether I bought it and really couldn't answer any of my questions. I purchased a floor model because they had no others in stock. They gave me a discount, but it wasn't even 10 percent off. When purchasing, I asked if I could return it if I didn't like it and was told I could. Well, two days later the seat broke and I called and was told to call the maufacturer. Along, with the seat breaking, I couldn't lower the seat with the canopy on. There were several things I hated about the stroller. I was told by the manufacturer that it was probably assembled incorrectly. I had the seat replaced with a new one and it still did not work properly. I took it back to the store before anything else went wrong. When I took it back to return it, I was told that I couldn't return it until the owner returned from Germany, which was a huge inconvenience since I did not live close to the store and the stroller was very heavy and hard to fit in my car. I received nothing but rudeness from the manager, and as I was leaving the store, the manager began laughing and when I returned to confront him he was even more obnoxious and rude. Never buy anything from this store because if you have any problems with it as soon as you walk out the door you are on your own! Walmart wouldn't treat their customers like this, but I would definately expect much more out of a store that sells such high end products. I also expected a little more help when purchasing such an expensive item. The employees had no regard for the fact that I paid several hundred dollars for a stroller and was completely unsatisfied.

PROS: None
CONS: Horrible service, bad products, do not assemble products correctly

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Wow! This is a really cool shop to get nice toys for children. It is pretty pricey, but they have more than just the tradiotional Barbie and Playschool toys. They have lots of handmade items that make great gifts for children. I love buying their unique stuffed animals. It's on MIchigan Ave..so parking is an issue. Try to use public transportation if you can!

5
★★★★★

Wow! This is a really cool shop to get nice toys for children. It is pretty pricey, but they have more than just the tradiotional Barbie and Playschool toys. They have lots of handmade items that make great gifts for children. I love buying their unique stuffed animals. It's on MIchigan Ave..so parking is an issue. Try to use public transportation if you can!

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