Prime Food Caterers

★★★★☆
  • 5643 W North Ave

    Chicago, IL 60639

    Map & Directions
  • 773-637-6117

About Prime Food Caterers

Categories

Food

Food
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Great service!\r
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My wife and I hired Prime Food Caterers for our 09/19/09 wedding that was held at South Shore Cultural Center and from day one they went above and beyond the call of duty with their excellent service and knowledgeable

3
★★★★★

Great service!\r
\r
My wife and I hired Prime Food Caterers for our 09/19/09 wedding that was held at South Shore Cultural Center and from day one they went above and beyond the call of duty with their excellent service and knowledgeable

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I hired Prime Food Catering for my May 8, 2010 wedding and they were a complete mess. The reason I hired them to begin with is because they were on the approved vendor list for the Chicago Park district, where I had my ceremony and reception. It all started with their two hour late arrival. They interrupted our ceremony with their loud music and banging. They disregarded coffee service that was promised and the linens were placed on the tables two hours late, frantically before the ceremony ended. My friends/family had to help them because they were so terrible. The bar opened late (but of course closed right on time), dinner was late, the sweet table was late, the food was cold and undercooked. Several of our guests requested water only to find out that the only thing that the caterer had for them was cups of ice. Our DJ went on late because they occupied the space that he needed, so we had only 1.5 hours of dancing, versus the 3 we paid for. Eduardo assured me throughout the planning process that everything would be fine. He was the worst, rude to guests, rude to myself and the groom by constantly interrupting us (including when we were on the dancefloor). And at the end of the night Eduardo wanted to leave early and waited for us to tip him. Then he complained about the tip (5 minutes later) and tried to stick us with an additional bill. Ironically enough the bill was for the 2 hour setup that he completed disregarded by showing up two hours late. And the final straw was that we had already paid that bill early on. I urge you not to use this caterer. Especially for a wedding, they were a complete disaster. We paid thousands and got complete chaos.

0
★☆☆☆☆

I hired Prime Food Catering for my May 8, 2010 wedding and they were a complete mess. The reason I hired them to begin with is because they were on the approved vendor list for the Chicago Park district, where I had my ceremony and reception. It all started with their two hour late arrival. They interrupted our ceremony with their loud music and banging. They disregarded coffee service that was promised and the linens were placed on the tables two hours late, frantically before the ceremony ended. My friends/family had to help them because they were so terrible. The bar opened late (but of course closed right on time), dinner was late, the sweet table was late, the food was cold and undercooked. Several of our guests requested water only to find out that the only thing that the caterer had for them was cups of ice. Our DJ went on late because they occupied the space that he needed, so we had only 1.5 hours of dancing, versus the 3 we paid for. Eduardo assured me throughout the planning process that everything would be fine. He was the worst, rude to guests, rude to myself and the groom by constantly interrupting us (including when we were on the dancefloor). And at the end of the night Eduardo wanted to leave early and waited for us to tip him. Then he complained about the tip (5 minutes later) and tried to stick us with an additional bill. Ironically enough the bill was for the 2 hour setup that he completed disregarded by showing up two hours late. And the final straw was that we had already paid that bill early on. I urge you not to use this caterer. Especially for a wedding, they were a complete disaster. We paid thousands and got complete chaos.

 

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