Caribou Coffee

★★☆☆☆
  • 1523 N Aurora Rd Ste 107

    Naperville, IL 60563

    Map & Directions
  • 630-961-1018

About Caribou Coffee

Details
Hours
Mon - Thur, 5:30am - 10pm; Fri, 5:30am - 11pm; Sat, 6am - 11pm; Sun, 6:30am - 9:30pm

Food

Food
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1.5 2
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.

This shop used to be super clean and very friendly, a great place to visit. However, my past couple of visits have been a great disapointment. The staff wasn't nearly as warm and friendly, and the store was dirty.
I was hoping it was just a fluke, but the trend continues.
I will find a new coffee house.

0
★☆☆☆☆

This shop used to be super clean and very friendly, a great place to visit. However, my past couple of visits have been a great disapointment. The staff wasn't nearly as warm and friendly, and the store was dirty.
I was hoping it was just a fluke, but the trend continues.
I will find a new coffee house.

Pros: the coffee is good, staff friendly if you get the right shift

Cons: Dirty, unorganized

.

I drink coffee very frequently, and overall I am pleased with this chain. However, I visited this particular coffee shop several times over the last year, and will not go there again.

On one occasion, they used wrong milk on my drink.

On another occasion, they made the wrong size of my drink and forgot to put whip cream on it.

On the last occasion (May 2005), I was meeting a friend in that shop. We planned to stay and talk, so we ordered our drinks in mugs. Well, the mugs were not washed from soap, I could see the soap stains on the outside. I returned both coffees. I have to say that they offered to make me new coffee drinks of my choice as a replacement, but I refused and opted for a money refund instead.

From then on, I avoid this particular shop. I go to the Fox Valley shop instead.

2
★★☆☆☆

I drink coffee very frequently, and overall I am pleased with this chain. However, I visited this particular coffee shop several times over the last year, and will not go there again.

On one occasion, they used wrong milk on my drink.

On another occasion, they made the wrong size of my drink and forgot to put whip cream on it.

On the last occasion (May 2005), I was meeting a friend in that shop. We planned to stay and talk, so we ordered our drinks in mugs. Well, the mugs were not washed from soap, I could see the soap stains on the outside. I returned both coffees. I have to say that they offered to make me new coffee drinks of my choice as a replacement, but I refused and opted for a money refund instead.

From then on, I avoid this particular shop. I go to the Fox Valley shop instead.

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