Micro Center-Name Brand Systs

★★★☆☆
  • 2645 N Elston Ave

    Chicago, IL 60647

    Map & Directions
  • 773-292-4321

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My title is no joke. I bought a computer there a couple of months ago. Didn't realize until it was too late, that I could have done better price wise anywhere else. But my main issue was a problem transferring all my files from my old computer. I have saved them onto disks but they just weren't transferring. Their tech department wanted a pretty big fee for the transfer, so I called the corporate office in hope of resolving things. Huge waste of time. The woman I talked to, got me so angry I said I'd give them a one star review and talk many other customers into doing the same. Her EXACT reply was, "Go ahead and get us more one star reviews. We don't care."
I'm sure they also won't care when I spread the word against them to everybody I know in person and on Facebook and Twitter as well.

1
★☆☆☆☆

My title is no joke. I bought a computer there a couple of months ago. Didn't realize until it was too late, that I could have done better price wise anywhere else. But my main issue was a problem transferring all my files from my old computer. I have saved them onto disks but they just weren't transferring. Their tech department wanted a pretty big fee for the transfer, so I called the corporate office in hope of resolving things. Huge waste of time. The woman I talked to, got me so angry I said I'd give them a one star review and talk many other customers into doing the same. Her EXACT reply was, "Go ahead and get us more one star reviews. We don't care."
I'm sure they also won't care when I spread the word against them to everybody I know in person and on Facebook and Twitter as well.

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Am I the only one to notice the total deterioration of large retail stores since the advent of our economic crisis of 2008? Stores like Target and Best Buy have gone from bad to worse. As for Micro Center, they've gone from good to horrible! At one time this was a great place to buy computers and other electronics. But forget it now!

To be precise their customer service, nor sales department were never anything to brag about and they rarely if ever answered the phone. But at least they had good prices. Key word is "had."
Seems like most places we go for computers or other electronics all have the same price now. Except for Micro Center. They have the nerve to go ABOVE retail price but still find enough not so smart people to do business with them.

1
★☆☆☆☆

Am I the only one to notice the total deterioration of large retail stores since the advent of our economic crisis of 2008? Stores like Target and Best Buy have gone from bad to worse. As for Micro Center, they've gone from good to horrible! At one time this was a great place to buy computers and other electronics. But forget it now!

To be precise their customer service, nor sales department were never anything to brag about and they rarely if ever answered the phone. But at least they had good prices. Key word is "had."
Seems like most places we go for computers or other electronics all have the same price now. Except for Micro Center. They have the nerve to go ABOVE retail price but still find enough not so smart people to do business with them.

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1 out of 1 people found this review helpful.

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Bob Dylan's old song with the lyric "The Times They Are A-Changing" came to mind when I shopped here recently. I came here a few years ago to buy a computer. Their prices were so great, I also wound up buying a printer, a scanner and a digital camera. That was then, this is now. Eh, I know I get no originality points for my last sentence, but it does describe things perfectly. I went in there recently looking for an HP desktop. Every other place I got a price wanted $600 for this particular one. Micro Center's price was $1100???!!!!! I thought it was a mistake at first, until I saw the other models priced similarly. I looked at cameras and printers again. Sky was the limit with their stratospheric prices. Even if their customer service was top notch, which is definitely not the case, take your business elsewhere. Micro Center is out and out ripping people off now.

1
★☆☆☆☆

Bob Dylan's old song with the lyric "The Times They Are A-Changing" came to mind when I shopped here recently. I came here a few years ago to buy a computer. Their prices were so great, I also wound up buying a printer, a scanner and a digital camera. That was then, this is now. Eh, I know I get no originality points for my last sentence, but it does describe things perfectly. I went in there recently looking for an HP desktop. Every other place I got a price wanted $600 for this particular one. Micro Center's price was $1100???!!!!! I thought it was a mistake at first, until I saw the other models priced similarly. I looked at cameras and printers again. Sky was the limit with their stratospheric prices. Even if their customer service was top notch, which is definitely not the case, take your business elsewhere. Micro Center is out and out ripping people off now.

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2 out of 2 people found this review helpful.

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There is no longer any reason at all to shop at Micro Center now. Not a one. They're over the hill and out. Once upon a time they had great prices. But that is now past history. Their location wasn't convenient to me, so I only shopped there once in a while. However, back in 2006 I saved several hundred dollars on a computer, monitor, printer and camera. I went back there about two weeks ago expecting more of the same. No, not even close.

Shopping online is where it's at now. Places like Micro Center and Best Buy cannot even come close to matching online prices. And, since places like Micro Center have terrible customer service too, ordering online is a total slam-dunk.

1
★☆☆☆☆

There is no longer any reason at all to shop at Micro Center now. Not a one. They're over the hill and out. Once upon a time they had great prices. But that is now past history. Their location wasn't convenient to me, so I only shopped there once in a while. However, back in 2006 I saved several hundred dollars on a computer, monitor, printer and camera. I went back there about two weeks ago expecting more of the same. No, not even close.

Shopping online is where it's at now. Places like Micro Center and Best Buy cannot even come close to matching online prices. And, since places like Micro Center have terrible customer service too, ordering online is a total slam-dunk.

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3 out of 3 people found this review helpful.

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Please forget about what you've read in the past about Micro Center. This business has totally bottomed out. How bad are they now? Their prices have gone from best to worst. Their sales people have gone from helpful to dishonest. Their customer service has gone from mediocre to plain ghastly! How about being told by their customer service that "We will no longer talk to you." Of course they were always terrible at answering the phone and there were always long waits. About the only good thing that can be said about Micro Center is that they are consistent. Consistently awful across the board. It's obvious they don't care in the least about their customers now. I think they're either getting corporate welfare from the government, or they're going out of business.

And no, I'm not a disgruntled ex-employee. However, I am a disgruntled long time customer, who (among other things) made the terrible mistake of buying a Serif Web Design program at twice the price of ordering it online. I wouldn't recommend Serif at any price, but would recommend ordering other electronics online.

1
★☆☆☆☆

Please forget about what you've read in the past about Micro Center. This business has totally bottomed out. How bad are they now? Their prices have gone from best to worst. Their sales people have gone from helpful to dishonest. Their customer service has gone from mediocre to plain ghastly! How about being told by their customer service that "We will no longer talk to you." Of course they were always terrible at answering the phone and there were always long waits. About the only good thing that can be said about Micro Center is that they are consistent. Consistently awful across the board. It's obvious they don't care in the least about their customers now. I think they're either getting corporate welfare from the government, or they're going out of business.

And no, I'm not a disgruntled ex-employee. However, I am a disgruntled long time customer, who (among other things) made the terrible mistake of buying a Serif Web Design program at twice the price of ordering it online. I wouldn't recommend Serif at any price, but would recommend ordering other electronics online.

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4 out of 4 people found this review helpful.

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Good place to look on items before buying, They probably have the most selection of computer items in Chicago. Prices are very often lower than in Best Buy or TigerDirect.
If your computer need repairs or upgrades (hardware or software), this is a great computer store.
Good return policy on most items.

4
★★★★☆

Good place to look on items before buying, They probably have the most selection of computer items in Chicago. Prices are very often lower than in Best Buy or TigerDirect.
If your computer need repairs or upgrades (hardware or software), this is a great computer store.
Good return policy on most items.

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0 out of 4 people found this review helpful.

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I'm usually the type of person who buys computer parts online. However, there are still times when you need computer parts the same day for troubleshooting or for tight deadlines. I prefer to come to Micro Center for those ocassions over

3
★★★★★

I'm usually the type of person who buys computer parts online. However, there are still times when you need computer parts the same day for troubleshooting or for tight deadlines. I prefer to come to Micro Center for those ocassions over

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bad customer service. was bounced around, no help. they are clueless. I ended buying what I needed on amazon for cheaper with free shipping

1
★☆☆☆☆

bad customer service. was bounced around, no help. they are clueless. I ended buying what I needed on amazon for cheaper with free shipping

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4 out of 4 people found this review helpful.

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I called to see if they carried a product. The operator put me on hold for 5 minutes, then hung up. When I called back to explain what had happened she asked me if "I was being smart?" Then told me "it was too early in the morning for this" and hung up on me again. By the way, the time was 11 am.
I called back to speak to the manager, but the operator would only put me on hold then disconnect me. I was a previous customer that had spent thousands of dollars prior to this experience, but never again! They were completely unprofessional, not to mention rude, and soured me to the store for life.
You blew it MicroCenter!

1
★☆☆☆☆

I called to see if they carried a product. The operator put me on hold for 5 minutes, then hung up. When I called back to explain what had happened she asked me if "I was being smart?" Then told me "it was too early in the morning for this" and hung up on me again. By the way, the time was 11 am.
I called back to speak to the manager, but the operator would only put me on hold then disconnect me. I was a previous customer that had spent thousands of dollars prior to this experience, but never again! They were completely unprofessional, not to mention rude, and soured me to the store for life.
You blew it MicroCenter!

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5 out of 5 people found this review helpful.

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This is a great place to get really great deals on computers and computer products. Some of their deals are unbelievable and a lot cheaper than Best Buy and such. Their customer service is a bit slow, but I guess thats the trade-off for the cheaper prices!

3
★★★☆☆

This is a great place to get really great deals on computers and computer products. Some of their deals are unbelievable and a lot cheaper than Best Buy and such. Their customer service is a bit slow, but I guess thats the trade-off for the cheaper prices!

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0 out of 2 people found this review helpful.

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Most people just go to Best Buy or something for their computer needs, but not me. Micro Center is a great store and I won't shop anywhere else now. Their prices are superb, and their staff are very helpful. I haven't had a bad experience yet. Shop with confidence!

5
★★★★★

Most people just go to Best Buy or something for their computer needs, but not me. Micro Center is a great store and I won't shop anywhere else now. Their prices are superb, and their staff are very helpful. I haven't had a bad experience yet. Shop with confidence!

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0 out of 5 people found this review helpful.

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Microcenter is the nirvana of all computer stores. You will find a whole array of computers, peripheries, games, books, and who knows what else. They have a great service desk and are proficient in both Mac and PC. The prices are also very reasonable and their return policy is competitive. The service within the store itself is mediocre. One needs to be willing to wait for 15 to 20 minutes before getting the help you need. I also had the experience of being wrongly advised. Luckily their awesome return policy was a plus here. Overall this is a great business with fantastic products. If you dont mind a longer wait for a cheaper price, this is the place to go to. Another quick note, try as far as possible not to call the store with questions. You get transferred around more times than you know. I have also even been hung up on. Try going there in person to keep the frustration levels down!

PROS: Good prices, Wide range of products, Excellent return policy
CONS: Long wait times, Poor phone service/support.

4
★★★★☆

Microcenter is the nirvana of all computer stores. You will find a whole array of computers, peripheries, games, books, and who knows what else. They have a great service desk and are proficient in both Mac and PC. The prices are also very reasonable and their return policy is competitive. The service within the store itself is mediocre. One needs to be willing to wait for 15 to 20 minutes before getting the help you need. I also had the experience of being wrongly advised. Luckily their awesome return policy was a plus here. Overall this is a great business with fantastic products. If you dont mind a longer wait for a cheaper price, this is the place to go to. Another quick note, try as far as possible not to call the store with questions. You get transferred around more times than you know. I have also even been hung up on. Try going there in person to keep the frustration levels down!

PROS: Good prices, Wide range of products, Excellent return policy
CONS: Long wait times, Poor phone service/support.

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0 out of 2 people found this review helpful.

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I enjoy coming here just to look around. I have purchased several items here and returns are great, too. The staff are friendly and can help you and really listen to your needs.

4
★★★★☆

I enjoy coming here just to look around. I have purchased several items here and returns are great, too. The staff are friendly and can help you and really listen to your needs.

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0 out of 4 people found this review helpful.

 

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