Karstens Service Ctr

★☆☆☆☆
42.2545 -88.6085
Map and Directions to Karsten's Service Ctr

815-568-6100

523 N State St

Marengo, IL

60152

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Automotive

Automotive
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1.0 4
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The female that processed my payment was the rudest, most unprofessional female that I have come across in the service industry. When the charge to my credit card did not reflect the advertised and posted cost of the oil change, she was pissed that I actually questioned the charge. Avoid this place unless you appreciate being treated like garbage!

1
★☆☆☆☆

The female that processed my payment was the rudest, most unprofessional female that I have come across in the service industry. When the charge to my credit card did not reflect the advertised and posted cost of the oil change, she was pissed that I actually questioned the charge. Avoid this place unless you appreciate being treated like garbage!

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When in for oil change they broke a tire sensor and then charged me $98.41 to replace it. I'm filing a small claim against them.

1
★☆☆☆☆

When in for oil change they broke a tire sensor and then charged me $98.41 to replace it. I'm filing a small claim against them.

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$30 charge for labor to install a light bulb I provided = RIP OFF!!! Make sure you get an estimate up front.

1
★☆☆☆☆

$30 charge for labor to install a light bulb I provided = RIP OFF!!! Make sure you get an estimate up front.

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I was extemley disappointed with this service. They charge $75 for a jump and it took over an hour for them tI o show up. When I had originally called they quoted me half this price and then after jumping my vehicle, they then informed me that this would actually cost me the price listed above. If I had not had 2 children under the age of 3 in the vehicle, I would have walked to the nearest store, however, instead I was stuck with having to pay.

1
★☆☆☆☆

I was extemley disappointed with this service. They charge $75 for a jump and it took over an hour for them tI o show up. When I had originally called they quoted me half this price and then after jumping my vehicle, they then informed me that this would actually cost me the price listed above. If I had not had 2 children under the age of 3 in the vehicle, I would have walked to the nearest store, however, instead I was stuck with having to pay.

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