Body Shop The

★★★☆☆
  • 5820 N Western Ave

    Chicago, IL 60659

    Map & Directions
  • 773-784-1805

About Body Shop The

Categories
Hours
Mon-Fri 8am-6pm, Sat 10am-2pm

Automotive

Automotive
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I have just had work done on my town car which was involved in a crash. I called my Agent from State Farm and asked where I should bring my car to be repaired? My agent then informed me I could bring my car to any shop I choose to take it

3
★★★★★

I have just had work done on my town car which was involved in a crash. I called my Agent from State Farm and asked where I should bring my car to be repaired? My agent then informed me I could bring my car to any shop I choose to take it

.

Afler a fender-bender my mechanic recomended this place to me. The original quote was less than what the insurance company gave me, and on top of everything they did a free-be minor repair, just to be nice. I regret that some other costumers had a bad experince, but I was very-very happy with them.

2
★★★★★

Afler a fender-bender my mechanic recomended this place to me. The original quote was less than what the insurance company gave me, and on top of everything they did a free-be minor repair, just to be nice. I regret that some other costumers had a bad experince, but I was very-very happy with them.

Pros: cheaper than insurance quote, timley friendly

Cons: none

.

I cried from my experience here. Took 45 days to get my car back, IF YOU HAVE YOUR CAR HERE, AND ITS NOT TOO LATE, PICK IT UP, SAVE YOURSELF. The job they did was HORRIBLE, things are never going to be the same, nothing aligns properly, paint looks cakey, like they sprayed too much to try to cover and fill in blemishes. My car was BRAND NEW. What a shame.

I have tried to get some resolution, but all I get is excuses, I guess since I'm a woman I know nothing about cars, and what they look like. Tim will say anything to make you shut up and believe what he's saying to you, excuses excuses, and good luck getting him to stop bragging about all the different cars they've fixed and how many porsches and benzes they fix, and what great work they do.

Sad part is once you get scammed, there's nothing you can do.

0
★☆☆☆☆

I cried from my experience here. Took 45 days to get my car back, IF YOU HAVE YOUR CAR HERE, AND ITS NOT TOO LATE, PICK IT UP, SAVE YOURSELF. The job they did was HORRIBLE, things are never going to be the same, nothing aligns properly, paint looks cakey, like they sprayed too much to try to cover and fill in blemishes. My car was BRAND NEW. What a shame.

I have tried to get some resolution, but all I get is excuses, I guess since I'm a woman I know nothing about cars, and what they look like. Tim will say anything to make you shut up and believe what he's saying to you, excuses excuses, and good luck getting him to stop bragging about all the different cars they've fixed and how many porsches and benzes they fix, and what great work they do.

Sad part is once you get scammed, there's nothing you can do.

Pros: They are great salesmen, should sell cars, instead of trying to fix them

Cons: do not communicate well, take too long, excuses for everything, cut corners and used busted parts that were bent back to shape, incomplete inferior work.

.

The Body Shop had my car for over 60 days, and not a single time did I get a phone call giving me an update on my car. Not once.

The worst part of the ordeal, is that over the last four weeks while I proactively called for a status update, they told me each and every time it would be ready the following week. Towards the end of the following week, still no call.

This was an extremely frustrating experience for me.

0
★☆☆☆☆

The Body Shop had my car for over 60 days, and not a single time did I get a phone call giving me an update on my car. Not once.

The worst part of the ordeal, is that over the last four weeks while I proactively called for a status update, they told me each and every time it would be ready the following week. Towards the end of the following week, still no call.

This was an extremely frustrating experience for me.

Cons: , Over-promised, Under-delivered

 

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