Manic Maids Inc

★★★☆☆
  • 3036 W Palmer Blvd

    Chicago, IL 60647

    Map & Directions
  • 773-342-7424

Personal Services

Personal Services
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I've used Manic Maids about 4 times, all in the last half year, and have been mostly pleased but with some issues. Once they sent 2 maids who didn't speak English and had to be instructed over the phone by their manager. The actual cleaning performed has always been quite satisfactory, however. My primary issue is with their price plan: they charge a minimum of 3 hrs per visit regardless of how small your apt/condo is or if it doesn't merit that much time to clean. I have a small 1-bdrm condo and was charged for 3 hrs a couple of times for cleaning that didn't take 3 hrs. Very irritating. Availability has also occasionally been an issue; sometimes they can't come for most of a week.

1
★★★☆☆

I've used Manic Maids about 4 times, all in the last half year, and have been mostly pleased but with some issues. Once they sent 2 maids who didn't speak English and had to be instructed over the phone by their manager. The actual cleaning performed has always been quite satisfactory, however. My primary issue is with their price plan: they charge a minimum of 3 hrs per visit regardless of how small your apt/condo is or if it doesn't merit that much time to clean. I have a small 1-bdrm condo and was charged for 3 hrs a couple of times for cleaning that didn't take 3 hrs. Very irritating. Availability has also occasionally been an issue; sometimes they can't come for most of a week.

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I have never written a review before and Manic Maids awful service has inspired me to do so. I have been stood up by them TWICE now. I gave them the benefit of the doubt and attempted to use them again after their first snub only to be stood up again. When I spoke to the manager, Sonya, about the terrible service and asked for them to make it right the following day, I was told that wasn't possible. There is no follow through, no customer service, and they do not provide the service they are selling. I called Molly Maids instead and have had nothing but an exemplary experience. Do NOT use Manic Maids.

0
★☆☆☆☆

I have never written a review before and Manic Maids awful service has inspired me to do so. I have been stood up by them TWICE now. I gave them the benefit of the doubt and attempted to use them again after their first snub only to be stood up again. When I spoke to the manager, Sonya, about the terrible service and asked for them to make it right the following day, I was told that wasn't possible. There is no follow through, no customer service, and they do not provide the service they are selling. I called Molly Maids instead and have had nothing but an exemplary experience. Do NOT use Manic Maids.

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...and running... I started using Manic Maids when they were a small company in 1993, and continue to use them regularly. The service has always been great. Friendly personnel as well who will "jump through hoops" to get the job done, and done right, even when my requests are occasionally unrealistic. I strongly recommend them. Very ethical and honest, too!

John Balla

2
★★★★★

...and running... I started using Manic Maids when they were a small company in 1993, and continue to use them regularly. The service has always been great. Friendly personnel as well who will "jump through hoops" to get the job done, and done right, even when my requests are occasionally unrealistic. I strongly recommend them. Very ethical and honest, too!

John Balla

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Awful. These people stood me up today. I called 2x during the week to confirm an 8 am cleaning, given my tight schedule for an important party. Day before right before they closed, they left a message confirming a noon cleaning. I left message, and woman called back changing it to 9 am.

Today 9 am came and went without a maid. Have left 3 messages and heard back nothing.

0
★☆☆☆☆

Awful. These people stood me up today. I called 2x during the week to confirm an 8 am cleaning, given my tight schedule for an important party. Day before right before they closed, they left a message confirming a noon cleaning. I left message, and woman called back changing it to 9 am.

Today 9 am came and went without a maid. Have left 3 messages and heard back nothing.

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I've been using Manic Maids regularly for close to 4 years to clean my 3 BR condo in Wicker Park. They've been flexible with my ever-changing schedule and have always been very conscientious about their work. I would, and have, recommended them to others.

2
★★★★☆

I've been using Manic Maids regularly for close to 4 years to clean my 3 BR condo in Wicker Park. They've been flexible with my ever-changing schedule and have always been very conscientious about their work. I would, and have, recommended them to others.

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I used this service recently and would definitely use them again. They were able to provide same day service.Two cleaners showed up about 15 minutes late, I did need to call the office to translate though, but they did a great job.They even got the stains out of my tub which nobody else could. I could'nt find my slippers til the next day though which annoyed me. The office called up to make sure I was happy which I appreciated. Having tried numerous companies, I would give these guys the thumbs up.

2
★★★★★

I used this service recently and would definitely use them again. They were able to provide same day service.Two cleaners showed up about 15 minutes late, I did need to call the office to translate though, but they did a great job.They even got the stains out of my tub which nobody else could. I could'nt find my slippers til the next day though which annoyed me. The office called up to make sure I was happy which I appreciated. Having tried numerous companies, I would give these guys the thumbs up.

Editorial from

Cleaning company has been providing residential, commerical and post-construction services in downtown and North Side Chicago neighborhoods since 1990.

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