Steak 'N Shake

★★☆☆☆
  • 2209 Oakton St

    Evanston, IL 60202

    Map & Directions
  • 847-424-0111

Food

Food
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2.0 2
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I order my steakburgers with the bun really toasted. They advertise toasted buns. Last night the Topeka, KS Stk & Shk served me a steakburger with the bun flattened on the grill with each 1/2 bun no thicker than 1/4 inch. The grill side of each bun was barely toasted, and the topside was soggy, toasting (mashing) on a not hot grill obviously. Then they gave me a bill $7 +, and when I told them it was wrong they corrected it to $4 +. I have gotten well toasted hamburger buns at Stk & Shk many times, and many times the bun is barely on the grill. Really inconsistent quality of making a hamburger, and then being disrespectful to an old man.

1
★☆☆☆☆

I order my steakburgers with the bun really toasted. They advertise toasted buns. Last night the Topeka, KS Stk & Shk served me a steakburger with the bun flattened on the grill with each 1/2 bun no thicker than 1/4 inch. The grill side of each bun was barely toasted, and the topside was soggy, toasting (mashing) on a not hot grill obviously. Then they gave me a bill $7 +, and when I told them it was wrong they corrected it to $4 +. I have gotten well toasted hamburger buns at Stk & Shk many times, and many times the bun is barely on the grill. Really inconsistent quality of making a hamburger, and then being disrespectful to an old man.

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Since this is a chain restaurant the food quality is really consistent and tasty. Unfortunately, the service is not. More times than not, my friends and I get a very slow server. The other downside to this particular location is that it tends to fill up at night with loud teenagers and disgruntled employees who would rather not be working the night shift.

PROS: Good food, open 24-hours and they have a drive-through
CONS: Poor service

3
★★★☆☆

Since this is a chain restaurant the food quality is really consistent and tasty. Unfortunately, the service is not. More times than not, my friends and I get a very slow server. The other downside to this particular location is that it tends to fill up at night with loud teenagers and disgruntled employees who would rather not be working the night shift.

PROS: Good food, open 24-hours and they have a drive-through
CONS: Poor service

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Editorial from

In Short
Entering the clean, bright interior is like stepping into an "Archie" comic book. Hurrying across white- and black-checkered floors, staff in crisp white shirts and paper hats take orders, polish chrome and shuffle…

 

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