Second Federal Savings

★☆☆☆☆
  • 3960 W 26th St

    Chicago, IL 60623

    Map & Directions
  • 773-277-8500

About Second Federal Savings

Finance

Finance
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STAY AWAY FROM THIS BANK!!! They play bait and switch games and they will treat you like crap.

Second Federal ran an ad for a 14 month CD for 5%. I called this morning at 10am to see if the CD offer was still good. The lady on the phone said yes, so I left work early to open a 5% CD at Second Federal. It took me an hour to drive from Wrigleyville to their office in Little Village. When I got there the banker told me they discontinued the offer at 11am. I asked to speak to the manager Gonzalo (yes, that's really his name). I told him that I called in the morning and that a banker on the phone said the offer was still good, but Gonzalo refused to honor the offer. However, I could have a CD at a lower rate if I wanted. And no apology for my inconvenience.

After driving an hour each way to get to Second Federal, and being treated like crap by the manager, I am really pissed. When I closed 2 different CDs that matured recently at 2 other banks, those bankers were falling over themselves to keep my business. They were even willing to increase the rate slightly.

Finally, when I got home I looked Second Federal up on the Better Business bureau site and they have an UNSATISFACTORY rating.

1
★☆☆☆☆

STAY AWAY FROM THIS BANK!!! They play bait and switch games and they will treat you like crap.

Second Federal ran an ad for a 14 month CD for 5%. I called this morning at 10am to see if the CD offer was still good. The lady on the phone said yes, so I left work early to open a 5% CD at Second Federal. It took me an hour to drive from Wrigleyville to their office in Little Village. When I got there the banker told me they discontinued the offer at 11am. I asked to speak to the manager Gonzalo (yes, that's really his name). I told him that I called in the morning and that a banker on the phone said the offer was still good, but Gonzalo refused to honor the offer. However, I could have a CD at a lower rate if I wanted. And no apology for my inconvenience.

After driving an hour each way to get to Second Federal, and being treated like crap by the manager, I am really pissed. When I closed 2 different CDs that matured recently at 2 other banks, those bankers were falling over themselves to keep my business. They were even willing to increase the rate slightly.

Finally, when I got home I looked Second Federal up on the Better Business bureau site and they have an UNSATISFACTORY rating.

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