Sheridan Cleaners & Tailors

★☆☆☆☆

About Sheridan Cleaners & Tailors

Personal Services

Personal Services
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I went in to pick up my dry cleaning one morning and handed the clerk my credit card for payment. She swiped my card and threw it back to me and snapped that the machine "not working, you pay cash". With that I ran out for cash and came back and paid. Without so much as a thank-you she hung the order on the rack for pick up and basically threw the change back at me. Given that I was in a hurry I didn't protest; I just quickly left. A few weeks later I received my credit card bill and notice the charge for the dry cleaning and it was more $5 than the original bill. I'm still battling to get my money back.

As the previous reviewer noted there was clearly no pressing and no stain removal. Also it's very expensive and lack any sense of customer service.

0
★☆☆☆☆

I went in to pick up my dry cleaning one morning and handed the clerk my credit card for payment. She swiped my card and threw it back to me and snapped that the machine "not working, you pay cash". With that I ran out for cash and came back and paid. Without so much as a thank-you she hung the order on the rack for pick up and basically threw the change back at me. Given that I was in a hurry I didn't protest; I just quickly left. A few weeks later I received my credit card bill and notice the charge for the dry cleaning and it was more $5 than the original bill. I'm still battling to get my money back.

As the previous reviewer noted there was clearly no pressing and no stain removal. Also it's very expensive and lack any sense of customer service.

Pros: nothing

Cons: Expensive, Rude, surly staff

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I overlooked the white clothes that came back grey, broken buttons on shirts, paying a hand pressing fee for clothes that were clearly not and a lost evening gown that was finally found after much persistence. However, when a shirt was returned to me with holes in it and an expensive skirt shrunk, I asked what they could do to help. After being a loyal customer for 3 years, I was screamed at and ordered to get out of the store.

0
★☆☆☆☆

I overlooked the white clothes that came back grey, broken buttons on shirts, paying a hand pressing fee for clothes that were clearly not and a lost evening gown that was finally found after much persistence. However, when a shirt was returned to me with holes in it and an expensive skirt shrunk, I asked what they could do to help. After being a loyal customer for 3 years, I was screamed at and ordered to get out of the store.

 

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