Sam Leman Mazda

★★☆☆☆
  • 1604 Commerce Parkway

    Bloomington, IL 61704

    Map & Directions
  • 309-662-5000

About Sam Leman Mazda

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  • Auto Dealers
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  • Chrysler-Plymouth
  • Dodge
  • Mazda
  • Jeep
  • Shop Online
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Phones
  • Fax (309-662-1547)

Automotive

Automotive
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Took my 2001 Jeep in to have Steering Pump/Steering Lines replaced. They quoted me $730. I didn't want to pay that much so they recomended an after market pump. It turned out the the after market pump they bought from NAPA was defective. So, instead of standing by their work they decided to go ahead and charge me again for labor to install yet another pump, plus a charge for a new pump itself. Basically, stating that it was my fault as the consumer for wanting the after market part, not their fault as the "professionals" who are expected to know how to fix a car. I would not recommend for ANY service. Just know going into it that if something goes wrong, IT's YOUR FAULT...not theirs. They'll tell you that as their standing their with their hand out.

1
★☆☆☆☆

Took my 2001 Jeep in to have Steering Pump/Steering Lines replaced. They quoted me $730. I didn't want to pay that much so they recomended an after market pump. It turned out the the after market pump they bought from NAPA was defective. So, instead of standing by their work they decided to go ahead and charge me again for labor to install yet another pump, plus a charge for a new pump itself. Basically, stating that it was my fault as the consumer for wanting the after market part, not their fault as the "professionals" who are expected to know how to fix a car. I would not recommend for ANY service. Just know going into it that if something goes wrong, IT's YOUR FAULT...not theirs. They'll tell you that as their standing their with their hand out.

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This company took advantage of me (and my gullibility) when I was 19 years old and buying a new car. I purchased a 1996 Plymouth Neon and found 2 days later that th air conditioner no longer worked. They told me too bad and I had to pay $800 to have it properly fixed.

2
★★☆☆☆

This company took advantage of me (and my gullibility) when I was 19 years old and buying a new car. I purchased a 1996 Plymouth Neon and found 2 days later that th air conditioner no longer worked. They told me too bad and I had to pay $800 to have it properly fixed.

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Message from Sam Leman Mazda

Visit Sam Leman Mazda to experience our large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Bloomington, this Mazda dealership is located at 1604 Commerce Parkway.

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