Pao

★★★☆☆
  • 2824 Plaza Dr

    Springfield, IL 62704

    Map & Directions
  • 217-546-4660

About Pao

Hours
Mon-Sat 5pm-10pm, Sun Closed
2.6667 6
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.

Wow. I am amazed that this place is even in business. I don't know what was worse, the lack of service, the lousy food, the lack of air conditioning...the two hour wait for food. I don't think there was a single thing this place had right. I have never felt the need to complain so many times in one restaurant...the kicker? The owner didn't care one bit about our dissatisfaction- no complimentary anything. When the waitress offered us free dessert the owner told her it would come out of her paycheck. Nice.

Sushi rolls- very expensive for the crappy portions
Spring rolls- bland and slimy
Grilled asparagus- uncooked (like bamboo or twigs)
Rice- oily
Spinach salad- overdressed and super vanilla sweet

Wait staff- forgot cocktail orders, forgot to bring silverware, chopsticks, refill water, ask about our meal

2 HOURS TO RECEIVE OUR MEAL.

3 Attempts for the waitress to get our check correct (still no discount)

NEVER AGAIN.

0
★☆☆☆☆

Wow. I am amazed that this place is even in business. I don't know what was worse, the lack of service, the lousy food, the lack of air conditioning...the two hour wait for food. I don't think there was a single thing this place had right. I have never felt the need to complain so many times in one restaurant...the kicker? The owner didn't care one bit about our dissatisfaction- no complimentary anything. When the waitress offered us free dessert the owner told her it would come out of her paycheck. Nice.

Sushi rolls- very expensive for the crappy portions
Spring rolls- bland and slimy
Grilled asparagus- uncooked (like bamboo or twigs)
Rice- oily
Spinach salad- overdressed and super vanilla sweet

Wait staff- forgot cocktail orders, forgot to bring silverware, chopsticks, refill water, ask about our meal

2 HOURS TO RECEIVE OUR MEAL.

3 Attempts for the waitress to get our check correct (still no discount)

NEVER AGAIN.

Pros: fresh mojitos

Cons: everything else

.

Wow. I am amazed that this place is even in business. I don't know what was worse, the lack of service, the lousy food, the lack of air conditioning...the two hour wait for food. I don't think there was a single thing this place had right. I have never felt the need to complain so many times in one restaurant...the kicker? The owner didn't care one bit about our dissatisfaction- no complimentary anything. When the waitress offered us free dessert the owner told her it would come out of her paycheck. Nice.

Sushi rolls- very expensive for the crappy portions
Spring rolls- bland and slimy
Grilled asparagus- uncooked (like bamboo or twigs)
Rice- oily
Spinach salad- overdressed and super vanilla sweet

Wait staff- forgot cocktail orders, forgot to bring silverware, chopsticks, refill water, ask about our meal

2 HOURS TO RECEIVE OUR MEAL.

3 Attempts for the waitress to get our check correct (still no discount)

NEVER AGAIN.

1
★☆☆☆☆

Wow. I am amazed that this place is even in business. I don't know what was worse, the lack of service, the lousy food, the lack of air conditioning...the two hour wait for food. I don't think there was a single thing this place had right. I have never felt the need to complain so many times in one restaurant...the kicker? The owner didn't care one bit about our dissatisfaction- no complimentary anything. When the waitress offered us free dessert the owner told her it would come out of her paycheck. Nice.

Sushi rolls- very expensive for the crappy portions
Spring rolls- bland and slimy
Grilled asparagus- uncooked (like bamboo or twigs)
Rice- oily
Spinach salad- overdressed and super vanilla sweet

Wait staff- forgot cocktail orders, forgot to bring silverware, chopsticks, refill water, ask about our meal

2 HOURS TO RECEIVE OUR MEAL.

3 Attempts for the waitress to get our check correct (still no discount)

NEVER AGAIN.

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.

We waited over 1 hour for 4 people, the sushi was not good - I'd recommend party of 2 and avoid sushi.

1
★★☆☆☆

We waited over 1 hour for 4 people, the sushi was not good - I'd recommend party of 2 and avoid sushi.

.

The Sushi menu has a lot of options, even for those who don't want the raw fish. The best is the firecracker shrimp roll. They also have delicous mojitos, infused with different fruits. Also, be sure to order the Caesar salad.

5
★★★★★

The Sushi menu has a lot of options, even for those who don't want the raw fish. The best is the firecracker shrimp roll. They also have delicous mojitos, infused with different fruits. Also, be sure to order the Caesar salad.

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.

Adequate food, decent service, outrageous gratuity.\r
\r
Ordered the stir fry. Definately edible, but along the lines of Ramen Noodles without the bullion. $7 for a spinich salad with walnuts and crazins is a little steep, but not completely unreasonable. \r
What really left the bad taste in my mouth was being informed, when being handed the check, that there was a mandatory 20% gratuity for parties of 5 or more. The service was adequate at best and in NO was deserving of such a tip. \r
\r
This was POA's second chance to impress me. There will not be a third.

1
★★☆☆☆

Adequate food, decent service, outrageous gratuity.\r
\r
Ordered the stir fry. Definately edible, but along the lines of Ramen Noodles without the bullion. $7 for a spinich salad with walnuts and crazins is a little steep, but not completely unreasonable. \r
What really left the bad taste in my mouth was being informed, when being handed the check, that there was a mandatory 20% gratuity for parties of 5 or more. The service was adequate at best and in NO was deserving of such a tip. \r
\r
This was POA's second chance to impress me. There will not be a third.

Pros: Not too crowded.

Cons: Food overpriced for the quality, service marginal, mandatory 20% gratuity on parties of 5 or more.

.

I was visiting Soiree around christmas time and was blown away. I asked the chef to do what ever we wanted for our table. Six courses later my wife and I were on our honey moon once again. When I visit again I will return on my first night unable to wait. Thanks to the chef.

2
★★★★★

I was visiting Soiree around christmas time and was blown away. I asked the chef to do what ever we wanted for our table. Six courses later my wife and I were on our honey moon once again. When I visit again I will return on my first night unable to wait. Thanks to the chef.

Pros: good parking, great food, good service

 

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