Goodyear Auto Service Center

★★★☆☆
  • 148 South Kennedy Drive

    Bradley, IL 60915

    Map & Directions
  • 815-933-1122

About Goodyear Auto Service Center

Categories
  • Tires
  • Auto Parts & Accessories
  • Automotive Repair
Details
  • Goodyear
  • Shop Online
  • Brake Repair
  • Oil Changes
  • Auto Diagnostics
Hours
M-F 7am-6pm, Sa 7am-5pm, Su Closed
Emails
  • gsr1427@goodyear.com
Payment Options
  • Discover
  • Visa
  • MasterCard
  • Cash
  • American Express

Automotive

Automotive
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3.0 1
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This is a corporate owned store, which means they will rotate my tires for free because I purchased the tires at another corporate store in another city.

When I visited, I asked for an oil change and a free tire rotation. They gave me the oil change (about $30 after tax), but were reluctant to give me the free tire rotation. They wanted me to provide proof that I had purchased the tires from them. They told me they weren't going to do it unless I provided a receipt.

I was previously told I did not need to do this because my purchases should be in their computer system. After explaining this, they looked in their computer system and found my purchase. They rotated the tires for free, but could have used more tact and customer service skills.

After paying for the oil change, they gave me my receipt and sent me on my way - without the key to my car. So, I had to return to the customer service counter and ask for it.

3
★★★☆☆

This is a corporate owned store, which means they will rotate my tires for free because I purchased the tires at another corporate store in another city.

When I visited, I asked for an oil change and a free tire rotation. They gave me the oil change (about $30 after tax), but were reluctant to give me the free tire rotation. They wanted me to provide proof that I had purchased the tires from them. They told me they weren't going to do it unless I provided a receipt.

I was previously told I did not need to do this because my purchases should be in their computer system. After explaining this, they looked in their computer system and found my purchase. They rotated the tires for free, but could have used more tact and customer service skills.

After paying for the oil change, they gave me my receipt and sent me on my way - without the key to my car. So, I had to return to the customer service counter and ask for it.

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Message from Goodyear Auto Service Center

Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company. Since 1924, the Goodyear Auto Service Centers have provided excellence in tire and automotive service to American drivers.

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