The Bombay Company

★☆☆☆☆
  • 6621 N Illinois St 100

    Fairview Heights, IL 62208

    Map & Directions
  • 618-397-1700

About The Bombay Company

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We dealt with this store twice and the second time was one of the worst retail experiences I've ever had.

We purchased a pricey table and it was damaged when we got home - called to ask about a replacement and were told we'd have to disassemble it, bring it back in, and they'd order a new one that we could have in 2-3 weeks!

We asked about the demo, whether or not it had been damaged and the young man said "I have no idea and I DO NOT have time to walk over there and look" (it is a tiny store, and he was more concerned about potential customers than those who had already made a purchase, clearly).

1
★☆☆☆☆

We dealt with this store twice and the second time was one of the worst retail experiences I've ever had.

We purchased a pricey table and it was damaged when we got home - called to ask about a replacement and were told we'd have to disassemble it, bring it back in, and they'd order a new one that we could have in 2-3 weeks!

We asked about the demo, whether or not it had been damaged and the young man said "I have no idea and I DO NOT have time to walk over there and look" (it is a tiny store, and he was more concerned about potential customers than those who had already made a purchase, clearly).

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