Teddie Kossof Salon & Spa

★★★★☆
  • 281 Waukegan Rd

    Northfield, IL 60093

    Map & Directions
  • 847-446-9526

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Grace is amazing! Every time I have seen her over the last 5 years, I leave feeling healthy and beautiful! I recently brought a friend and my mom in with very different hair challenges: Grace was gentle, thoughtful and had great instinct

3
★★★★★

Grace is amazing! Every time I have seen her over the last 5 years, I leave feeling healthy and beautiful! I recently brought a friend and my mom in with very different hair challenges: Grace was gentle, thoughtful and had great instinct

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They charge WAY too much...$60 for a trim $140 for highlights?! I had gone there for a while until I realized exactly how much they are ripping people off! I was being charged ridiculous amounts of money for sub-par services!\r
\r
This

3
★★★★★

They charge WAY too much...$60 for a trim $140 for highlights?! I had gone there for a while until I realized exactly how much they are ripping people off! I was being charged ridiculous amounts of money for sub-par services!\r
\r
This

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Save your money and your frustrationgo to another salon. This place overcharges for service and provides sub-par service. I went there years ago and have had family members go there. Most recently, my sister teenage sister called and asked for a trim. She was given an appointment with a master stylist without being told and was charged $60 for a TRIM! When brought to the managements attention, their solution was to give her a $10 credit. What a joke! My mom recently paid $140 for highlight and had to go in multiple times before the girl actually made it look acceptable. Not to mention the $350 my mom was charged for a Keratin treatment which didnt even work.
The owners son, Alan, is very quick to become defensive and accusatory (just look at how he has responded to other reviews on here!). When I brought my familys recent experiences to his attention via Facebook he called me the mouthpiece for my family and became very rude. That is NOT how you treat people or customers. Its obvious that he likes to say how they have been in business for 39 yearswell after his father (the owner) was caught under-reporting the salons profits by nearly $1 million dollars, its a wonder how they have stayed in business. They are crooks and will try to take as much money from people without giving them quality service. The salon and its owners are a joke!

If you really want to see how this place does "business" then take a look at the story on ABC about how Teddie admitted guilt to STEALING almost $1 MILLION DOLLARS!

http://abc30.com/archive/7260250/

1
★☆☆☆☆

Save your money and your frustrationgo to another salon. This place overcharges for service and provides sub-par service. I went there years ago and have had family members go there. Most recently, my sister teenage sister called and asked for a trim. She was given an appointment with a master stylist without being told and was charged $60 for a TRIM! When brought to the managements attention, their solution was to give her a $10 credit. What a joke! My mom recently paid $140 for highlight and had to go in multiple times before the girl actually made it look acceptable. Not to mention the $350 my mom was charged for a Keratin treatment which didnt even work.
The owners son, Alan, is very quick to become defensive and accusatory (just look at how he has responded to other reviews on here!). When I brought my familys recent experiences to his attention via Facebook he called me the mouthpiece for my family and became very rude. That is NOT how you treat people or customers. Its obvious that he likes to say how they have been in business for 39 yearswell after his father (the owner) was caught under-reporting the salons profits by nearly $1 million dollars, its a wonder how they have stayed in business. They are crooks and will try to take as much money from people without giving them quality service. The salon and its owners are a joke!

If you really want to see how this place does "business" then take a look at the story on ABC about how Teddie admitted guilt to STEALING almost $1 MILLION DOLLARS!

http://abc30.com/archive/7260250/

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.

I have been going to Teddie's for a few years now. I loved when Linda does my hair. Friends always compliment me on how nice the color looks. Resently I went to Illene to cut my hair and I could not be happier. The girls at the front desk even though they are always busy try to get to you quickly and are very pleasant. Yes it is expensive but what isn't that is good?

2
★★★★☆

I have been going to Teddie's for a few years now. I loved when Linda does my hair. Friends always compliment me on how nice the color looks. Resently I went to Illene to cut my hair and I could not be happier. The girls at the front desk even though they are always busy try to get to you quickly and are very pleasant. Yes it is expensive but what isn't that is good?

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I have been a client of Teddie's for the last 3 years thanks to my wonderful neighbor. I have finally found a salon that truly knows how to take care of my hair. The staff goes above and beyond the word Professional in every aspect of customer service. I wish all of the Staff Happy Holiday's and I will see you all next year!! Jenni Gardner

2
★★★★★

I have been a client of Teddie's for the last 3 years thanks to my wonderful neighbor. I have finally found a salon that truly knows how to take care of my hair. The staff goes above and beyond the word Professional in every aspect of customer service. I wish all of the Staff Happy Holiday's and I will see you all next year!! Jenni Gardner

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After trying many different salons, I have settled on Teddie's because they do everything & they have the top of the line! All of the stylists are terrific, but my favorite is Ilene. She listens to what I want and is always willing to work with me to accomplish the look that I want! \r\nSince becoming a redhead, I have received many compliments on the color or my hair and most people think it is natural, thanks to Linda. She is awesome!\r\nWhatever you need, they have it from nails to facials, a boutique, every beauty product and people to teach you how to use them. \r\nIn my opinion, the decor is not nearly as important as the services.

2
★★★★★

After trying many different salons, I have settled on Teddie's because they do everything & they have the top of the line! All of the stylists are terrific, but my favorite is Ilene. She listens to what I want and is always willing to work with me to accomplish the look that I want! \r\nSince becoming a redhead, I have received many compliments on the color or my hair and most people think it is natural, thanks to Linda. She is awesome!\r\nWhatever you need, they have it from nails to facials, a boutique, every beauty product and people to teach you how to use them. \r\nIn my opinion, the decor is not nearly as important as the services.

.

I first went to Teddie Kossof Salon by chance because my regular hair stylist was out of town. I never went back. Teddie's staff are friendly, available and eager to please. Teddie offered me a consultation and knew immediately what would work by just looking at me. My hair is naturally curly and dry. Cassandra performed a Keratin tx on my hair and even at 3 months, it is holding it's tx. I was given the right shampoo/conditioner for my hair. My hair has never held its softness better. I tried John, "Master Colorist" and when I explained previous issues about my hair not holding its color, he knew exactly what to do. I am convinced the staff is A1 status. They stand behind their guarantee. I trust them with my hair. My hair found a new home and I am thrilled.

5
★★★★★

I first went to Teddie Kossof Salon by chance because my regular hair stylist was out of town. I never went back. Teddie's staff are friendly, available and eager to please. Teddie offered me a consultation and knew immediately what would work by just looking at me. My hair is naturally curly and dry. Cassandra performed a Keratin tx on my hair and even at 3 months, it is holding it's tx. I was given the right shampoo/conditioner for my hair. My hair has never held its softness better. I tried John, "Master Colorist" and when I explained previous issues about my hair not holding its color, he knew exactly what to do. I am convinced the staff is A1 status. They stand behind their guarantee. I trust them with my hair. My hair found a new home and I am thrilled.

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0 out of 1 people found this review helpful.

.

The stylists are just ok. The prices are not cheap but the salon decor is hideous. I would think with the prices they charge they would make the place more modern. Not esthetically pleasing at all...I'd rather go to Mario Tricoci.

1
★★☆☆☆

The stylists are just ok. The prices are not cheap but the salon decor is hideous. I would think with the prices they charge they would make the place more modern. Not esthetically pleasing at all...I'd rather go to Mario Tricoci.

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I met Zach a few months ago on the recommendation of friends. He is no doubt one of the most attentive stylist I have met.\r\nThere isn't a time in my busy schedule that the salon will not accommodate me and find a suitable appt for me\r\nWalked in today with unbelievable ruined hair due to poor coloring process I underwent in a downtown salon. Zach took one look analyzed the problem, had one of his associates, a wonderful skilled girl, give me a Keratin treatment. Within one hr I was out the door back on the road to work looking fabulous. Attested by the numerous comments and complaints I haev beenreceiving ALL DAY!!!\r\nThanks so much Zach and Harmony for restoring my hair\r\nYou are all truly THE BEST \r\nYou won a loyal customer for years to come\r\nO

2
★★★★☆

I met Zach a few months ago on the recommendation of friends. He is no doubt one of the most attentive stylist I have met.\r\nThere isn't a time in my busy schedule that the salon will not accommodate me and find a suitable appt for me\r\nWalked in today with unbelievable ruined hair due to poor coloring process I underwent in a downtown salon. Zach took one look analyzed the problem, had one of his associates, a wonderful skilled girl, give me a Keratin treatment. Within one hr I was out the door back on the road to work looking fabulous. Attested by the numerous comments and complaints I haev beenreceiving ALL DAY!!!\r\nThanks so much Zach and Harmony for restoring my hair\r\nYou are all truly THE BEST \r\nYou won a loyal customer for years to come\r\nO

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I have been going to Teddie Kossof Salon since 2006. I love it there!! I have had nothing but great experiences at this salon. Lucia is my hairdresser and Essie is my colorist they both are outstanding. I have had many other services at this salon and have never had any problems. The women at the front desk have been nothing but helpful and professional.

5
★★★★★

I have been going to Teddie Kossof Salon since 2006. I love it there!! I have had nothing but great experiences at this salon. Lucia is my hairdresser and Essie is my colorist they both are outstanding. I have had many other services at this salon and have never had any problems. The women at the front desk have been nothing but helpful and professional.

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.

Cary Werner is my guy - has been cutting my hair for a couple of years now and I am always happy with the result. He can always turns my hair into a work of art. If you want a great haircut this is definitely place to go and Cary is the guy to do it!!

2
★★★★★

Cary Werner is my guy - has been cutting my hair for a couple of years now and I am always happy with the result. He can always turns my hair into a work of art. If you want a great haircut this is definitely place to go and Cary is the guy to do it!!

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I have been a client of Teddie's for 12 years. I freak out a bit at the thought of ever leaving Chicago! Seriously, I had bad hair for the first 40 years of my life. John, Cassandra, and Lana are my team of professionals - all compliments I receive I proudly direct towards them. Sometimes I can't see them, but I trust others on Alan's staff: Cindy, Tom, Linda, Lindsey, Yelena, Romee, Vanda, Marisha. \r\n\r\nFor the complainers: You should have given the feedback directly in a professional manner when the event occurred, allowing the opportunity for any problems to be fixed. Maybe you visited on a day when someone was experiencing devastating news personally. Salons are run by people, not machines.\r\n

2
★★★★★

I have been a client of Teddie's for 12 years. I freak out a bit at the thought of ever leaving Chicago! Seriously, I had bad hair for the first 40 years of my life. John, Cassandra, and Lana are my team of professionals - all compliments I receive I proudly direct towards them. Sometimes I can't see them, but I trust others on Alan's staff: Cindy, Tom, Linda, Lindsey, Yelena, Romee, Vanda, Marisha. \r\n\r\nFor the complainers: You should have given the feedback directly in a professional manner when the event occurred, allowing the opportunity for any problems to be fixed. Maybe you visited on a day when someone was experiencing devastating news personally. Salons are run by people, not machines.\r\n

Pros: Best Salon in Chicago

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I have been a client of Teddie's for 12 years. I freak out a bit at the thought of ever leaving Chicago! Seriously, I had bad hair for the first 40 years of my life. John, Cassandra, and Lana are my team of professionals - all compliments I receive I proudly direct towards them. Sometimes I can't see them, but I trust others on Alan's staff: Cindy, Tom, Linda, Lindsey, Yelena, Romee, Vanda, Marisha.

For the complainers: You should have given the feedback directly in a professional manner when the event occurred, allowing the opportunity for any problems to be fixed. Maybe you visited on a day when someone was experiencing devastating news personally. Salons are run by people, not machines.

5
★★★★★

I have been a client of Teddie's for 12 years. I freak out a bit at the thought of ever leaving Chicago! Seriously, I had bad hair for the first 40 years of my life. John, Cassandra, and Lana are my team of professionals - all compliments I receive I proudly direct towards them. Sometimes I can't see them, but I trust others on Alan's staff: Cindy, Tom, Linda, Lindsey, Yelena, Romee, Vanda, Marisha.

For the complainers: You should have given the feedback directly in a professional manner when the event occurred, allowing the opportunity for any problems to be fixed. Maybe you visited on a day when someone was experiencing devastating news personally. Salons are run by people, not machines.

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.

John (master colorist) is the greatest. I always know what to expect and my hair looks great. I get compliments all the time. Cheryl cuts my hair and does a perfect job everytime.\r\n\r\nAre they always on time? No...but get over it. Find me a salon that is 100% on time and I will show you an empty salon. Complainers should take it up while they are in the salon, not hide behind rude, anonymous reviews.

2
★★★★★

John (master colorist) is the greatest. I always know what to expect and my hair looks great. I get compliments all the time. Cheryl cuts my hair and does a perfect job everytime.\r\n\r\nAre they always on time? No...but get over it. Find me a salon that is 100% on time and I will show you an empty salon. Complainers should take it up while they are in the salon, not hide behind rude, anonymous reviews.

Pros: Great color

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I have been going to Teddie's for as long as I can remember. My kids give me gift certificates and I love them. If you have had pedicures at other places you can see the difference after the first pedi at Teddies! WOW! Alla is the best!! My daughter, all of her bridesmaids and myself were primped from head to toe at Teddies for her wedding. We couldn't have looked better than that day. Great service.\r\n\r\nI wanted a partial perm for the crown of my head with a haircut and style. I received a complementary consultation from one of their top stylists. Alas, my pocket book couldn't afford the makeover I wanted. I emailed Alan an he bent over backwards to make it happen. He made me feel like a queen even if my purse was small. Teddie's clients are mostly deep pocketed, North Shore ladies and their children. And they all look so beautiful. I wanted to look like that too. Allen made me feel just as important. I left Teddie's with a fabulous new look that everyone loved. \r\n\r\nGreat experience. Thank you Alan.

2
★★★★★

I have been going to Teddie's for as long as I can remember. My kids give me gift certificates and I love them. If you have had pedicures at other places you can see the difference after the first pedi at Teddies! WOW! Alla is the best!! My daughter, all of her bridesmaids and myself were primped from head to toe at Teddies for her wedding. We couldn't have looked better than that day. Great service.\r\n\r\nI wanted a partial perm for the crown of my head with a haircut and style. I received a complementary consultation from one of their top stylists. Alas, my pocket book couldn't afford the makeover I wanted. I emailed Alan an he bent over backwards to make it happen. He made me feel like a queen even if my purse was small. Teddie's clients are mostly deep pocketed, North Shore ladies and their children. And they all look so beautiful. I wanted to look like that too. Allen made me feel just as important. I left Teddie's with a fabulous new look that everyone loved. \r\n\r\nGreat experience. Thank you Alan.

Pros: A price for everyone budget.

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Complainers need to either speak up or deal with their upset while they are actually AT the salon. If you are an adult you can do this instead of hiding behind anonymous online complaints.

I have been going to Teddie's for a few years and my mother has gone there for decades. John, master colorist, ALWAYS asks what I want and is fun and friendly while working. I have gotten cuts from several stylists there (Cheryl is my current stylist) and NEVER had a bad cut. Be specific about what you want! Colorists and stylists are not mind readers OR magicians.

5
★★★★★

Complainers need to either speak up or deal with their upset while they are actually AT the salon. If you are an adult you can do this instead of hiding behind anonymous online complaints.

I have been going to Teddie's for a few years and my mother has gone there for decades. John, master colorist, ALWAYS asks what I want and is fun and friendly while working. I have gotten cuts from several stylists there (Cheryl is my current stylist) and NEVER had a bad cut. Be specific about what you want! Colorists and stylists are not mind readers OR magicians.

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I have been a longtime customer of Teddie's and have yet to have a negative experience. Lucia has been my stylist for almost 10 years, and she is amazing. I highly recommend going to see her. \n\nOne thing that you must know is that stylists and colorists aren't mind readers. If you don't like something that they've done, then speak up! They want to see you happy and want to retain your business. If you end up miserable with your haircut, then it's a lose-lose situation for them too.

2
★★★★★

I have been a longtime customer of Teddie's and have yet to have a negative experience. Lucia has been my stylist for almost 10 years, and she is amazing. I highly recommend going to see her. \n\nOne thing that you must know is that stylists and colorists aren't mind readers. If you don't like something that they've done, then speak up! They want to see you happy and want to retain your business. If you end up miserable with your haircut, then it's a lose-lose situation for them too.

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I have been going to Teddie Kossof's for a few months now and have migrated all of my services to this salon. I started with facials and waxing with Jackie and now see John and Augustin for color and hair. I go every other weekend and have been pleased especially with the friendliness of the receptionists. The other big benefit to me is the online scheduling - a true convenience in my life.

4
★★★★☆

I have been going to Teddie Kossof's for a few months now and have migrated all of my services to this salon. I started with facials and waxing with Jackie and now see John and Augustin for color and hair. I go every other weekend and have been pleased especially with the friendliness of the receptionists. The other big benefit to me is the online scheduling - a true convenience in my life.

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.

Have been a twice a week client of Teddies for most of the last 30 years.This kind of loyalty is inspired by excellent service and a congenial atmosphere. I admire Teddies committment to many charities. My stylist, Cassandra is both experienced and accommodating. Haven't ever been disappointed in the colorists Lindsey, or Maria. Always available and proximate parking. Pleasant staff at service desk. Can't ask for more.

2
★★★★★

Have been a twice a week client of Teddies for most of the last 30 years.This kind of loyalty is inspired by excellent service and a congenial atmosphere. I admire Teddies committment to many charities. My stylist, Cassandra is both experienced and accommodating. Haven't ever been disappointed in the colorists Lindsey, or Maria. Always available and proximate parking. Pleasant staff at service desk. Can't ask for more.

Pros: Excellent stylists and colorists

Cons: None so far

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I've been going to Teddie's for many, many years now. \r\nYelena is the best for highlights.\r\nShe has so many years of experience and she has a natural sense for what looks good. It's tough to find someone to trust with your hair but she is as good as it gets!

2
★★★★☆

I've been going to Teddie's for many, many years now. \r\nYelena is the best for highlights.\r\nShe has so many years of experience and she has a natural sense for what looks good. It's tough to find someone to trust with your hair but she is as good as it gets!

Pros: Many services to choose from, spa services onsite,

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I have been going here since I was in High School and I love this place! If you are on the North Shore there isn't a better salon to go to.\n\nI have my color done with Maria for about $100 and haircut with Lucia for about $40. Maria is great at making me look like a natural blonde with lots of little highlights and has NEVER disappointed me. Lucia does great long layers and trendy styles, plus she's so friendly and adorable.\n\nIf you want to have your hair done right, don't go anywhere else. They will make you look fabulous. Visit in December to stock up on gift certificates and receive $25 bonus for $100. They make great gifts, to yourself or someone you love.

2
★★★★★

I have been going here since I was in High School and I love this place! If you are on the North Shore there isn't a better salon to go to.\n\nI have my color done with Maria for about $100 and haircut with Lucia for about $40. Maria is great at making me look like a natural blonde with lots of little highlights and has NEVER disappointed me. Lucia does great long layers and trendy styles, plus she's so friendly and adorable.\n\nIf you want to have your hair done right, don't go anywhere else. They will make you look fabulous. Visit in December to stock up on gift certificates and receive $25 bonus for $100. They make great gifts, to yourself or someone you love.

Pros: Professional Stylists and Colorists

Cons: A little pricey

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I spent years trying to find someone who could do a foil and make it look natural. Yelena has been a great find. She is absolutely excellent at what she does, caring, fun, and the best part is that around the hairline she makes it look so natural.

2
★★★★★

I spent years trying to find someone who could do a foil and make it look natural. Yelena has been a great find. She is absolutely excellent at what she does, caring, fun, and the best part is that around the hairline she makes it look so natural.

Pros: fun, fast and absolute perfection

Cons: expensive but worth it

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I have been going to Kossof for over four years and Bendel Spa. I love it! I look wonderful when I leave and have never had a problem making an appointment.

2
★★★★★

I have been going to Kossof for over four years and Bendel Spa. I love it! I look wonderful when I leave and have never had a problem making an appointment.

Pros: you look really good

Cons: haven't found any yet

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. \r\nI have been going to this salon for the last 12 years. Trust me I am highly critical of what is done to me and am very particular when it comes to my appearance, so I don?t throw around compliments easily. I have had Grace cut my hair for all those years, I keep it short and she frames it to my face...she is wonderful. My 25 year old daughter who is very particular about her long hair would not go to anyone BUT Grace. My husband is using the salon now at least once every three weeks and his hair (what he has of it) has never looked better, and our son was in for a few weeks and he needed a hair cut and he went to Grace and she did a fabulous job on very unruly hair! He was pleased to say the least. I use Maria as a colorist and she has done a wonderful job in the last few years of keeping the grey at bay, and Connie the shampoo person in that department is wonderful. Our nails are always done by Lana and they stay fresh and new looking for 2 to 3 weeks at a time. I have also used Vonda for acrylics and she is a master at making nails longer than they really are and looking so natural. Sure some of the clients (me included) have had to wait for an appointment that runs over time before us, but it is worth the wait. Remember if one person is late it makes all the other appointments a little late. My daughter has said when her wedding is planned she wants Grace to do her hair and all the bridesmaids hair and have a day at the spa too. And I almost forgot!!! Marvin and the ladies in the shampoo area are so very accommodating to all of us, and I look forward to talking with Camile at the front desk each time I come in. Thank you for the care and we would not go anywhere else. It is sad that only a few people who have complaints write reviews and that so many of the people I see there each time I am in do not write a review, they all seem to be regulars and all seem to be very pleased when they are leaving.

2
★★★★★

. \r\nI have been going to this salon for the last 12 years. Trust me I am highly critical of what is done to me and am very particular when it comes to my appearance, so I don?t throw around compliments easily. I have had Grace cut my hair for all those years, I keep it short and she frames it to my face...she is wonderful. My 25 year old daughter who is very particular about her long hair would not go to anyone BUT Grace. My husband is using the salon now at least once every three weeks and his hair (what he has of it) has never looked better, and our son was in for a few weeks and he needed a hair cut and he went to Grace and she did a fabulous job on very unruly hair! He was pleased to say the least. I use Maria as a colorist and she has done a wonderful job in the last few years of keeping the grey at bay, and Connie the shampoo person in that department is wonderful. Our nails are always done by Lana and they stay fresh and new looking for 2 to 3 weeks at a time. I have also used Vonda for acrylics and she is a master at making nails longer than they really are and looking so natural. Sure some of the clients (me included) have had to wait for an appointment that runs over time before us, but it is worth the wait. Remember if one person is late it makes all the other appointments a little late. My daughter has said when her wedding is planned she wants Grace to do her hair and all the bridesmaids hair and have a day at the spa too. And I almost forgot!!! Marvin and the ladies in the shampoo area are so very accommodating to all of us, and I look forward to talking with Camile at the front desk each time I come in. Thank you for the care and we would not go anywhere else. It is sad that only a few people who have complaints write reviews and that so many of the people I see there each time I am in do not write a review, they all seem to be regulars and all seem to be very pleased when they are leaving.

Pros: Great stylists, wonderful cuts and manicures

Cons: maybe-- that I can't afford to go every week!

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Working with the professionals at the Teddie Kossof Salon, I have never felt as confidant and well-cared for by an entire salon staff. Zac is the most amazing artist for color and style! He has an eye for creating cuts that accent your features, keeping your hair flowing and moving and healthy! After Teddies, I have never wanted anyone else to touch my hair. People are always asking me where I get my cuts!

5
★★★★★

Working with the professionals at the Teddie Kossof Salon, I have never felt as confidant and well-cared for by an entire salon staff. Zac is the most amazing artist for color and style! He has an eye for creating cuts that accent your features, keeping your hair flowing and moving and healthy! After Teddies, I have never wanted anyone else to touch my hair. People are always asking me where I get my cuts!

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.

I have been going to this salon for the last 12 years. Trust me I am highly critical of what is done to me and am very particular when it comes to my appearance, so I don??t throw around compliments easily. I have had Grace cut my hair for all those years...she is wonderful,. I keep my hair short and she does a great job of framiing my face. My 25 year old daughter who is very particular about her hair would not go to anyone BUT Grace. My husband is using the salon now and his hair has never looked better, and our son was in for a few weeks and he needed a hair cut and he went to Grace and she did a fabulous job on very unruly hair! He was pleased. I use Maria as a colorist and she has done a wonderful job in the last few years of keeping the grey at bay, and Connie the shampoo person in that department is wonderful. Our nails are always done by Lana and they stay fresh and new looking for 2 to 3 weeks at a time. I have also used Vonda for acrylics and she is a master at making nails longer than they really are and looking so natural. Sure some of the clients (me included) have had to wait for an appointment that runs over time before us, but it is worth the wait. Remember if one person is late it makes all the other appointments a little late. My daughter has said when her wedding is planned she wants Grace to do her hair and all the bridesmaids hair and have a day at the spa too. And I almost forgot!!! Marvin and the ladies in the shampoo area are so very accommodating to all of us, and I look forward to talking with Camille at the front desk each time I come in. Thank you for the care and we would not go anywhere else. I am so sorry that just the people who feel they have not had a good experience their take the time to write in, each time I leave the salon there are many many people coming and going (regulars) that have smiles on their faces and appear to be either beginning or ending a great visit.

5
★★★★★

I have been going to this salon for the last 12 years. Trust me I am highly critical of what is done to me and am very particular when it comes to my appearance, so I don??t throw around compliments easily. I have had Grace cut my hair for all those years...she is wonderful,. I keep my hair short and she does a great job of framiing my face. My 25 year old daughter who is very particular about her hair would not go to anyone BUT Grace. My husband is using the salon now and his hair has never looked better, and our son was in for a few weeks and he needed a hair cut and he went to Grace and she did a fabulous job on very unruly hair! He was pleased. I use Maria as a colorist and she has done a wonderful job in the last few years of keeping the grey at bay, and Connie the shampoo person in that department is wonderful. Our nails are always done by Lana and they stay fresh and new looking for 2 to 3 weeks at a time. I have also used Vonda for acrylics and she is a master at making nails longer than they really are and looking so natural. Sure some of the clients (me included) have had to wait for an appointment that runs over time before us, but it is worth the wait. Remember if one person is late it makes all the other appointments a little late. My daughter has said when her wedding is planned she wants Grace to do her hair and all the bridesmaids hair and have a day at the spa too. And I almost forgot!!! Marvin and the ladies in the shampoo area are so very accommodating to all of us, and I look forward to talking with Camille at the front desk each time I come in. Thank you for the care and we would not go anywhere else. I am so sorry that just the people who feel they have not had a good experience their take the time to write in, each time I leave the salon there are many many people coming and going (regulars) that have smiles on their faces and appear to be either beginning or ending a great visit.

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After trying just about everyone else, I will never get color from anyone but Yelena at Teddy Kossof. She is absolutely the best at what she does. The hairline looks so natural, she is fast, fun, brilliant at what she does, and genuinely cares for her customers.

5
★★★★★

After trying just about everyone else, I will never get color from anyone but Yelena at Teddy Kossof. She is absolutely the best at what she does. The hairline looks so natural, she is fast, fun, brilliant at what she does, and genuinely cares for her customers.

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Spa is the best place I ever been. Dorota is the nicest person you can ask, always smile on her face, place is very clean. I am having massage there very often. All girls are very good. I was having appoitment with Marie, Karen, Barbara and I am very happy with every one of them. Always on time. The place makes you feel woelcome from the minute you arrive to the last second before you leave. A+

5
★★★★★

Spa is the best place I ever been. Dorota is the nicest person you can ask, always smile on her face, place is very clean. I am having massage there very often. All girls are very good. I was having appoitment with Marie, Karen, Barbara and I am very happy with every one of them. Always on time. The place makes you feel woelcome from the minute you arrive to the last second before you leave. A+

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To be completely honest, I'm a spa whore and have been to more than I can count. Now that that's out of the way...\n\nI've never been to Teddie's and received a gift certificate. I booked my appointment 4 days in advance and was excited to get my sea salt mani/pedi. Sadly, the anticipation was the highlight of the experience.\n\nMy appointment was for 9am. My nail tech arrived for work at 9:10am. Nobody told her her first client was there, so she primped and gossiped until 9:25am. Finally I took matters into my own hands and went to the front desk to inquire where my nail tech was. No apologies.\n\nMeanwhile she: told me her life story, didn't have a nail file (hello, isn't this your job?), had dirty tools, gossiped with everyone around her and actually got up several times to ""take a break"".\n\nResult: Plain mani/pedi with no sea salt scrub, bubbles and streaks in my mani and a sloppy pedi. The woman never even looked at the ticket to see what services I was getting, and obviously had more important things to do.\n\nThe girl at the front desk was sweet to put a ""credit"" on my account for the difference in the price. Great, whatever, I am never coming back.

0
★☆☆☆☆

To be completely honest, I'm a spa whore and have been to more than I can count. Now that that's out of the way...\n\nI've never been to Teddie's and received a gift certificate. I booked my appointment 4 days in advance and was excited to get my sea salt mani/pedi. Sadly, the anticipation was the highlight of the experience.\n\nMy appointment was for 9am. My nail tech arrived for work at 9:10am. Nobody told her her first client was there, so she primped and gossiped until 9:25am. Finally I took matters into my own hands and went to the front desk to inquire where my nail tech was. No apologies.\n\nMeanwhile she: told me her life story, didn't have a nail file (hello, isn't this your job?), had dirty tools, gossiped with everyone around her and actually got up several times to ""take a break"".\n\nResult: Plain mani/pedi with no sea salt scrub, bubbles and streaks in my mani and a sloppy pedi. The woman never even looked at the ticket to see what services I was getting, and obviously had more important things to do.\n\nThe girl at the front desk was sweet to put a ""credit"" on my account for the difference in the price. Great, whatever, I am never coming back.

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To be completely honest, I'm a spa whore and have been to more than I can count. Now that that's out of the way...

I've never been to Teddie's and received a gift certificate. I booked my appointment 4 days in advance and was excited to get my sea salt mani/pedi. Sadly, the anticipation was the highlight of the experience.

My appointment was for 9am. My nail tech arrived for work at 9:10am. Nobody told her her first client was there, so she primped and gossiped until 9:25am. Finally I took matters into my own hands and went to the front desk to inquire where my nail tech was. No apologies.

Meanwhile she: told me her life story, didn't have a nail file (hello, isn't this your job?), had dirty tools, gossiped with everyone around her and actually got up several times to "take a break".

Result: Plain mani/pedi with no sea salt scrub, bubbles and streaks in my mani and a sloppy pedi. The woman never even looked at the ticket to see what services I was getting, and obviously had more important things to do.

The girl at the front desk was sweet to put a "credit" on my account for the difference in the price. Great, whatever, I am never coming back.

1
★☆☆☆☆

To be completely honest, I'm a spa whore and have been to more than I can count. Now that that's out of the way...

I've never been to Teddie's and received a gift certificate. I booked my appointment 4 days in advance and was excited to get my sea salt mani/pedi. Sadly, the anticipation was the highlight of the experience.

My appointment was for 9am. My nail tech arrived for work at 9:10am. Nobody told her her first client was there, so she primped and gossiped until 9:25am. Finally I took matters into my own hands and went to the front desk to inquire where my nail tech was. No apologies.

Meanwhile she: told me her life story, didn't have a nail file (hello, isn't this your job?), had dirty tools, gossiped with everyone around her and actually got up several times to "take a break".

Result: Plain mani/pedi with no sea salt scrub, bubbles and streaks in my mani and a sloppy pedi. The woman never even looked at the ticket to see what services I was getting, and obviously had more important things to do.

The girl at the front desk was sweet to put a "credit" on my account for the difference in the price. Great, whatever, I am never coming back.

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1 out of 1 people found this review helpful.

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Teddie Kossof, a trend setting stylist for over 45 years had the vision to create a place like no other...and he did just that. In April of 2010, The Salon which bears his name will be celebrating 35 years of service.\r\n\r\nMany salons & spas have come & gone...but TEDDIES has stood the test of time.\r\n\r\nTeddie Kossof & it's staff pride themselves on being real people serving the needs of those who wish to be in a friendly family-like environment. Some of the most sought-after stylists & colorists call Teddies their home.\r\n\r\nAbout some of the NEGATIVE REVIEWS:\r\nIt's great to be able to write what you feel or think about experiences, however, it is apparent when people go out of their way to put down, hurt & shame someone or something about any business. \r\n\r\nI suggest you workout any customer service issues with the business before deciding to review them online. If you are still dis-satisfied, then perhaps the review has merit. So think about who you really hurt when you decide to say what you feel...ALL people in service-related business have the intent to provide good service.

2
★★★★★

Teddie Kossof, a trend setting stylist for over 45 years had the vision to create a place like no other...and he did just that. In April of 2010, The Salon which bears his name will be celebrating 35 years of service.\r\n\r\nMany salons & spas have come & gone...but TEDDIES has stood the test of time.\r\n\r\nTeddie Kossof & it's staff pride themselves on being real people serving the needs of those who wish to be in a friendly family-like environment. Some of the most sought-after stylists & colorists call Teddies their home.\r\n\r\nAbout some of the NEGATIVE REVIEWS:\r\nIt's great to be able to write what you feel or think about experiences, however, it is apparent when people go out of their way to put down, hurt & shame someone or something about any business. \r\n\r\nI suggest you workout any customer service issues with the business before deciding to review them online. If you are still dis-satisfied, then perhaps the review has merit. So think about who you really hurt when you decide to say what you feel...ALL people in service-related business have the intent to provide good service.

Pros: A one stop shop for all your beauty needs...

Cons: we are real people...sometimes we fail like everyone else...

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Do not go here. I usually go to my place in the city, however i was in the suburbs this past weekend and needed a haircut, figured i'd stop and get one. Biggest mistake ever. The lady cutting my hair had no idea what she was doing, seriously. I had to go yesterday to a different place to get it fixed. It really is the WORST haircut of my life.

0
★☆☆☆☆

Do not go here. I usually go to my place in the city, however i was in the suburbs this past weekend and needed a haircut, figured i'd stop and get one. Biggest mistake ever. The lady cutting my hair had no idea what she was doing, seriously. I had to go yesterday to a different place to get it fixed. It really is the WORST haircut of my life.

Pros: nothing

Cons: WORST HAIRCUT OF MY LIFE!

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Alan Kossoff, supposedely the Manager of this Salon is extremely unprofessional..You should take some lessons before you run this shop into the ground. You need to learn a few things with reference to ""Customer Service""..go back to school and learn something!

0
★☆☆☆☆

Alan Kossoff, supposedely the Manager of this Salon is extremely unprofessional..You should take some lessons before you run this shop into the ground. You need to learn a few things with reference to ""Customer Service""..go back to school and learn something!

Cons: Expensive Salon, who think's he is on Michigan Avenue

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I've been to Teddie's a few times and each time was a disaster.
10 years ago, thinking Teddies looked like a quality salon, I booked an appt. for a light ash blonde color. The colorist completely screwed up my hair color - gave me red when I specifically told them NO RED! I went back to have it fixed and if that wasn't bad enough, the colorist was too busy with other customers and was going to have the shampoo girl (a high school student without credentials!) apply the color to my hear. I walked out. Like a fool I returned 10 years later willing to give them another shot since I live nearby.
This guy, John, their "master colorist" completely ruined my hair. He not only screwed up the color (again RED when I said I want a soft neutral blonde - I even brought in a swatch!!) but my hair is so fried from the damage he had done, my mother in law thought I had gotten a bad perm! Now I am going to have to get it cut very short and redyed somewhere else. Not to mention that John had a very snotty attitude and actually took a personal call while he was in the middle of putting highlights in my hair. The result was fried, blotchy hair where the ends were darker, alot of dark red streaks, the blonde streaks were brassy and stripey. ABSOLUTELY HORRIBLE! This guy did not even LISTEN to what I wanted, he just did what HE wanted to my hair. I felt I had been punked that's how bad it turned out. Like it was a malicious prank. Then my mother in law said that she knew how awful Teddies was and would have warned me not to go if I had asked her beforehand. PLEASE IF YOU VALUE YOUR HAIR...WHATEVER YOU DO - DO NOT GO TO THIS SALON!

1
★☆☆☆☆

I've been to Teddie's a few times and each time was a disaster.
10 years ago, thinking Teddies looked like a quality salon, I booked an appt. for a light ash blonde color. The colorist completely screwed up my hair color - gave me red when I specifically told them NO RED! I went back to have it fixed and if that wasn't bad enough, the colorist was too busy with other customers and was going to have the shampoo girl (a high school student without credentials!) apply the color to my hear. I walked out. Like a fool I returned 10 years later willing to give them another shot since I live nearby.
This guy, John, their "master colorist" completely ruined my hair. He not only screwed up the color (again RED when I said I want a soft neutral blonde - I even brought in a swatch!!) but my hair is so fried from the damage he had done, my mother in law thought I had gotten a bad perm! Now I am going to have to get it cut very short and redyed somewhere else. Not to mention that John had a very snotty attitude and actually took a personal call while he was in the middle of putting highlights in my hair. The result was fried, blotchy hair where the ends were darker, alot of dark red streaks, the blonde streaks were brassy and stripey. ABSOLUTELY HORRIBLE! This guy did not even LISTEN to what I wanted, he just did what HE wanted to my hair. I felt I had been punked that's how bad it turned out. Like it was a malicious prank. Then my mother in law said that she knew how awful Teddies was and would have warned me not to go if I had asked her beforehand. PLEASE IF YOU VALUE YOUR HAIR...WHATEVER YOU DO - DO NOT GO TO THIS SALON!

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3 out of 3 people found this review helpful.

Business Response:

Dear Upset Client... I am so disappointed to hear about your salon experience first-hand on Insider Pages...I am surprised that your unhappiness did not point you in the direction of management. I wish I would have know of your situation. I am concerned for you and feel that you should call me so we can talk about what happenned. We have a high regard for your satisfaction. I hope you will contact me. Regards, Alan Kossof
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I have a been a longtime fan of this salon-I found them when I was looking for a place that was open on Sunday as I am so busy during the week, as well as a place that does gel fills for nails. To my knowledge, they are the only salon that offers this service and my salon expert, Vanda is exceptional.\r\n I find it extremely relaxing to spend time there, paricularly with the congenial atmosphere of all the techs, the clients and the stylists. From the moment one walks in, everyone is warm, friendly and attentive.\r\n Additionally, they have an incredible array of beauty products of all types and are very knowledgable about them. This gives the one-stop shopping experience a real thumbs-up!\r\nI always run into friends and have a great afternoon there.\r\n Finally, Alan and Teddie's committment to community involvement is extraordinary. They are well known for contributing and supporting local charities, including Relay For Life and National Night Out Against Crime. If you want a downtown experience at very reasonable prices with expertise, try Teddie Kossof Salon. And there is ALWAYS parking, a true plus in my book.\r\n

2
★★★★★

I have a been a longtime fan of this salon-I found them when I was looking for a place that was open on Sunday as I am so busy during the week, as well as a place that does gel fills for nails. To my knowledge, they are the only salon that offers this service and my salon expert, Vanda is exceptional.\r\n I find it extremely relaxing to spend time there, paricularly with the congenial atmosphere of all the techs, the clients and the stylists. From the moment one walks in, everyone is warm, friendly and attentive.\r\n Additionally, they have an incredible array of beauty products of all types and are very knowledgable about them. This gives the one-stop shopping experience a real thumbs-up!\r\nI always run into friends and have a great afternoon there.\r\n Finally, Alan and Teddie's committment to community involvement is extraordinary. They are well known for contributing and supporting local charities, including Relay For Life and National Night Out Against Crime. If you want a downtown experience at very reasonable prices with expertise, try Teddie Kossof Salon. And there is ALWAYS parking, a true plus in my book.\r\n

Pros: Ambience, Parking, Service, expertise, and product selection.

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THIS SALON NEEDS ALOT OF HELP, FIRST OF ALL IT IS VERY OUT DATED, THE RECEPIONIST ARE TERRIBLE THEY LEAVE YOU ON HOLD FOREVER AND WHEN YOU ARRIVE AT THE SALON IT'S WORSE, THEY TAKE FOREVER TO HELP YOU. THE STYLIST I HAD WAS HORRIBLE SHE IS FAIRLY NEW AND NEEDS SOME TIPS ON CUTTING HAIR, MY HAIR WAS UNEVEN WHEN I LEFT I HAD TO GO SOMEWHRE ELSE TO FIX IT. NOT TO MENTION I WAS WAITING FOREVER FOR HER TO FINISH HER SMOKE BREAK! WAS VERY UNHAPPY, WON'T GO THERE AGAIN!

1
★★☆☆☆

THIS SALON NEEDS ALOT OF HELP, FIRST OF ALL IT IS VERY OUT DATED, THE RECEPIONIST ARE TERRIBLE THEY LEAVE YOU ON HOLD FOREVER AND WHEN YOU ARRIVE AT THE SALON IT'S WORSE, THEY TAKE FOREVER TO HELP YOU. THE STYLIST I HAD WAS HORRIBLE SHE IS FAIRLY NEW AND NEEDS SOME TIPS ON CUTTING HAIR, MY HAIR WAS UNEVEN WHEN I LEFT I HAD TO GO SOMEWHRE ELSE TO FIX IT. NOT TO MENTION I WAS WAITING FOREVER FOR HER TO FINISH HER SMOKE BREAK! WAS VERY UNHAPPY, WON'T GO THERE AGAIN!

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A good hairdresser would, on realizing that she is not doing a good job, send you on your way and let you save your money or find someone better, not at Teddie Kossof, First of all, a process that should have taken about an hour and a half at the least took her about half hour, this b!#%^ sent me out of the salon looking the same way I did when I came in!! I had my hair covered when I left home and had to cover it back, for $70 frickin dollars which should have at least bought me an acceptable hairstyle. For anyone looking into going to this place, you can do much better, keep searching.

(sorry about the harsh language, I just got back from there so the anger is still fresh. I still can't believe these people looked at my hair and charged me money for what she did, frickin unbelievable)

1
★☆☆☆☆

A good hairdresser would, on realizing that she is not doing a good job, send you on your way and let you save your money or find someone better, not at Teddie Kossof, First of all, a process that should have taken about an hour and a half at the least took her about half hour, this b!#%^ sent me out of the salon looking the same way I did when I came in!! I had my hair covered when I left home and had to cover it back, for $70 frickin dollars which should have at least bought me an acceptable hairstyle. For anyone looking into going to this place, you can do much better, keep searching.

(sorry about the harsh language, I just got back from there so the anger is still fresh. I still can't believe these people looked at my hair and charged me money for what she did, frickin unbelievable)

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1 out of 1 people found this review helpful.

.

Receptionist was friendly, but only to her co-workers, barely gave me the time of day. I was shampooed before seeing any stylist. I asked for 2-tone highlights. She started coloring before asking how light. No color consultation. After, I was told to go upstairs for my haircut. Um, ok...where upstairs? I had to ask the receptionist. I sit down with my WET hair and again a lady starts trimming my hair without asking what I want. As she was cutting, I told her that I'd like an edgy, textured bob w/bangs, no layers. I ended up with an alright haircut. But it wasn't at all what I asked for (it actually was exactly how the stylist had her hair). Tons of layers, terribly cut bangs that wouldn't stay down. The bill was OVER $200! I went to my now stylist 2-3 months later, she had to give me a "corrective cut" to even it out.

1
★☆☆☆☆

Receptionist was friendly, but only to her co-workers, barely gave me the time of day. I was shampooed before seeing any stylist. I asked for 2-tone highlights. She started coloring before asking how light. No color consultation. After, I was told to go upstairs for my haircut. Um, ok...where upstairs? I had to ask the receptionist. I sit down with my WET hair and again a lady starts trimming my hair without asking what I want. As she was cutting, I told her that I'd like an edgy, textured bob w/bangs, no layers. I ended up with an alright haircut. But it wasn't at all what I asked for (it actually was exactly how the stylist had her hair). Tons of layers, terribly cut bangs that wouldn't stay down. The bill was OVER $200! I went to my now stylist 2-3 months later, she had to give me a "corrective cut" to even it out.

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1 out of 1 people found this review helpful.

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I was very pleased with the staff and service at Teddie's. Everyone was so creative well trained. I recieved so many compliments on my highlights and now I won't let any place but Teddie's do my hair! Thanks so much.

2
★★★★★

I was very pleased with the staff and service at Teddie's. Everyone was so creative well trained. I recieved so many compliments on my highlights and now I won't let any place but Teddie's do my hair! Thanks so much.

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I think that my 2 1/2 year old could have done a better job than the woman who did my pedicure did. I was really very disappointed, I had expected so much more than I got from them. The cost was outrageous (and I didn't even have to pay for it), their chairs were uncomfortable, they had very little in polish colors to choose from and the woman I had kept speaking to the other women in another language and laughing (very uncomfortable)not to mention that she left several times while she was still working with me! Save your money!

1
★☆☆☆☆

I think that my 2 1/2 year old could have done a better job than the woman who did my pedicure did. I was really very disappointed, I had expected so much more than I got from them. The cost was outrageous (and I didn't even have to pay for it), their chairs were uncomfortable, they had very little in polish colors to choose from and the woman I had kept speaking to the other women in another language and laughing (very uncomfortable)not to mention that she left several times while she was still working with me! Save your money!

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2 out of 2 people found this review helpful.

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I have been going to Teddi's for years along with my mom and many other family and friends. I have never had a bad haircut and I trusted them enought to do my hair as well as most of the bridal party for my wedding. The prices can be high depending on your stylist but the atmosphere and great results are worth it.

5
★★★★★

I have been going to Teddi's for years along with my mom and many other family and friends. I have never had a bad haircut and I trusted them enought to do my hair as well as most of the bridal party for my wedding. The prices can be high depending on your stylist but the atmosphere and great results are worth it.

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Business Response:

HI Amber, I always wanted to check-in & tell you that I appreciated your review. Hope all is well and be sure to take advantage of our special offers! Best Regards, Alan Kossof
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I had heard good things about Teddie Kossof, but I was very disappointed when I went for a manicure. For starters, a basic manicure took almost an hour. The girl did a horrible job cutting my cuticles (cut me), and spent the whole time talking with her colleague behind her. The polish was thick and didn't dry well (she used way too much), and the reception folks were equally uninviting.

2
★★☆☆☆

I had heard good things about Teddie Kossof, but I was very disappointed when I went for a manicure. For starters, a basic manicure took almost an hour. The girl did a horrible job cutting my cuticles (cut me), and spent the whole time talking with her colleague behind her. The polish was thick and didn't dry well (she used way too much), and the reception folks were equally uninviting.

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1 out of 1 people found this review helpful.

Editorial from

The Scene
Check in with one of four receptionists and let staffers whisk you from cut to color to cuticle clipping and out the door. While the hectic salon is no place for Zen-like introspection, its energy leaves you feeling…

 

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