Icm Properties

★★★★☆

About Icm Properties

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Real Estate

Real Estate
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Group Fox Property Management

2600 W Montrose Ave Chicago, IL

4.2 5
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I just want to thank ICM for being so responsive in addressing my maintenance issues. The repairs done were at least above average if not excellent, and I greatly appreciate the speed in which they were taken care of. Your maintenance crew has been doing a great job.

5
★★★★★

I just want to thank ICM for being so responsive in addressing my maintenance issues. The repairs done were at least above average if not excellent, and I greatly appreciate the speed in which they were taken care of. Your maintenance crew has been doing a great job.

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I just wanted to thank Seth for his help in making my stay here such a positive experience! Have a great day!

5
★★★★★

I just wanted to thank Seth for his help in making my stay here such a positive experience! Have a great day!

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Excellent service without a doubt. A great company to rent from! They pay attention to details when necessary and work very hard for both the owner and renter.

5
★★★★★

Excellent service without a doubt. A great company to rent from! They pay attention to details when necessary and work very hard for both the owner and renter.

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I've read a fair number of negative reviews for this management company, and feel compelled to offer my view. I have lived at my current ICM apt for two years, and just signed my lease for a third. Here are my pros and cons:

The negatives: I feel that the agent who showed it to me was unprofessional. first of all, he told me the wrong time to meet him. Then when i saw the place, i really liked it and told him i wanted to bring my roomate. His response was "well I cant get your roomate in here tonight, but if you want the place you should probably sign it becuase it will be gone tomorrow". that really pissed me off, but i did like the place so we succumbed to the pressure sale, and signed the lease.

The positives: that being said, i love the apt. its huge and very well priced for the neighborhood. also, the maintenance has been good. i've called a number of times about various issues, and they've always been addressed within 24 hours. i had problems with heat twice in the last two years, and someone was at my house within an hour of calling. i've lived in a handful of apts in various parts of the neighborhood, and i like this one the best.

i hope that i continue to get the same good service from them this year!

4
★★★★☆

I've read a fair number of negative reviews for this management company, and feel compelled to offer my view. I have lived at my current ICM apt for two years, and just signed my lease for a third. Here are my pros and cons:

The negatives: I feel that the agent who showed it to me was unprofessional. first of all, he told me the wrong time to meet him. Then when i saw the place, i really liked it and told him i wanted to bring my roomate. His response was "well I cant get your roomate in here tonight, but if you want the place you should probably sign it becuase it will be gone tomorrow". that really pissed me off, but i did like the place so we succumbed to the pressure sale, and signed the lease.

The positives: that being said, i love the apt. its huge and very well priced for the neighborhood. also, the maintenance has been good. i've called a number of times about various issues, and they've always been addressed within 24 hours. i had problems with heat twice in the last two years, and someone was at my house within an hour of calling. i've lived in a handful of apts in various parts of the neighborhood, and i like this one the best.

i hope that i continue to get the same good service from them this year!

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when i rented with ICM, i had a very negative experience with them. not only was management not on-site, but management was very difficult to contact, even in emergency situations. i had one situation where my water was not working for several days and ICM never made any attempts to look at it until i called multiple, multiple times! it always seemed as though I could not make requests for necessary situations, but that I had to demand things, b/c that is the only way that ICM might respond. ICM did not have quality customer service and i would not recommend ICM to others.

2
★★☆☆☆

when i rented with ICM, i had a very negative experience with them. not only was management not on-site, but management was very difficult to contact, even in emergency situations. i had one situation where my water was not working for several days and ICM never made any attempts to look at it until i called multiple, multiple times! it always seemed as though I could not make requests for necessary situations, but that I had to demand things, b/c that is the only way that ICM might respond. ICM did not have quality customer service and i would not recommend ICM to others.

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