Redmon's Village Towing Inc

★★★★☆
  • 1323 Rodenburg Rd

    Schaumburg, IL 60193

    Map & Directions
  • 847-895-6162

About Redmon's Village Towing Inc

Hours
Daily 24 Hours

Automotive

Automotive
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Worst, most unorganized, scum company I have ever seen. Not only was I unneedingly towed but 45 out of 85 dollars I had in the car was stolen. I went in and asked who went through my car and they just said they didnt know what happened.

3
★★★★★

Worst, most unorganized, scum company I have ever seen. Not only was I unneedingly towed but 45 out of 85 dollars I had in the car was stolen. I went in and asked who went through my car and they just said they didnt know what happened.

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I have 5 cars in my household and over the last 6 months my cars were towed 6 times by Redmon's Village Towing. First two times was my fault but after that I was very cautious with overnight permits to be visible and valid. Next 4 times my

3
★★★★★

I have 5 cars in my household and over the last 6 months my cars were towed 6 times by Redmon's Village Towing. First two times was my fault but after that I was very cautious with overnight permits to be visible and valid. Next 4 times my

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These people are hands down morons and I agree with every statements on here except for the people who were paid to put the good comments on this site. They definitely have people in their pocket because I called the Schumburg Police

3
★★★★★

These people are hands down morons and I agree with every statements on here except for the people who were paid to put the good comments on this site. They definitely have people in their pocket because I called the Schumburg Police

.

If you like getting ripped off, they are the ones to call!

3
★★★★★

If you like getting ripped off, they are the ones to call!

.

To anyone reading this, I would appreciate any info. on\r
owner's name, etc. in order to file official complaints\r
with the ICC, Better Business Bureau, etc. After reading\r
other complaints, even though these people appear to\r
be

3
★★★★★

To anyone reading this, I would appreciate any info. on\r
owner's name, etc. in order to file official complaints\r
with the ICC, Better Business Bureau, etc. After reading\r
other complaints, even though these people appear to\r
be

.

This business gets one star from me only because that is the lowest grade you can give. My car got towed from my own apartment when my parking tag fell off of my mirror onto the dashboard, still in clear sight, but that didn't matter. On top of that, I had to call 5 times to find out where my car was because the people on the phone were to stupid to figure it out and hung up on me. the review given earlier that stated they will to for any reason to make a buck is absolutely correct. Not to mention when you pick up your car it is filthy from the run down area they keep your vehicle in. After you get the dirt off, you still have to go buy a razor blade to remove the paint they put directly in the drivers view on the front windshield. Must want to cause an accident so they can have more business after. Joke of a towing company, if you have any choice in the matter, STAY AS FAR AWAY from this company as possible.

0
★☆☆☆☆

This business gets one star from me only because that is the lowest grade you can give. My car got towed from my own apartment when my parking tag fell off of my mirror onto the dashboard, still in clear sight, but that didn't matter. On top of that, I had to call 5 times to find out where my car was because the people on the phone were to stupid to figure it out and hung up on me. the review given earlier that stated they will to for any reason to make a buck is absolutely correct. Not to mention when you pick up your car it is filthy from the run down area they keep your vehicle in. After you get the dirt off, you still have to go buy a razor blade to remove the paint they put directly in the drivers view on the front windshield. Must want to cause an accident so they can have more business after. Joke of a towing company, if you have any choice in the matter, STAY AS FAR AWAY from this company as possible.

.

the price is cheep

2
★★★★★

the price is cheep

Pros: The Price

.

This towing company is terrible. This isn't the first time the've done this... they LOVEEEE to tow. I hate where I live now due to their FUCKT up way of towing... It doesn't matter where or who you are - they'll tow you. SuXXX to be you??? Suxxxxs to be me.... and my friends. I'm done living at Fieldpoint of Schaumburg b/c of this shizzz.........

0
★☆☆☆☆

This towing company is terrible. This isn't the first time the've done this... they LOVEEEE to tow. I hate where I live now due to their FUCKT up way of towing... It doesn't matter where or who you are - they'll tow you. SuXXX to be you??? Suxxxxs to be me.... and my friends. I'm done living at Fieldpoint of Schaumburg b/c of this shizzz.........

Pros: NONE

Cons: I Wasn't out there to kick some azzz

.

These guys are great will always use them. They are very nice and trucks are always clean. They took care of me. They did a good job at getting my car with in a good time frame

2
★★★★★

These guys are great will always use them. They are very nice and trucks are always clean. They took care of me. They did a good job at getting my car with in a good time frame

Pros: Example: best croissants in town

Cons: What are the drawbacks?

.

Car was automatically towed after an accident. After the claim was filed with the insurance company I had to call Redmon's to have them tow the car to the collision center or to see if the collision center would pick it up. Redmon's refused to talk to me and wanted to speak directly with my insurance agent. When my insurance agent called them they refused to say anything much less do anything until they were paid.

Overall Redmon's is a horrible towing company with staff that don't care at all about customer service and are just after getting paid.

0
★☆☆☆☆

Car was automatically towed after an accident. After the claim was filed with the insurance company I had to call Redmon's to have them tow the car to the collision center or to see if the collision center would pick it up. Redmon's refused to talk to me and wanted to speak directly with my insurance agent. When my insurance agent called them they refused to say anything much less do anything until they were paid.

Overall Redmon's is a horrible towing company with staff that don't care at all about customer service and are just after getting paid.

Cons: staff doesn't believe in customer service, company only wants to get paid and doesn't care about anything

.

They've definitely greased some palms around the NW burbs. These guys are about as unprofessional as they come, even for people that move cars from one place to another for a living. I was in an accident one night and got a rental car. Two hours later they towed my rental car from my apartment complex (parked in a perfectly legal spot) despite the fact that A) it isn't their policy to tow rental cars and B) it also isn't my complex's policy. Simply put, they called in the vehicle to the police station, learned that it was a rental car and decided to tow it anyways because they wanted a quick $200. I was told by no less than 3 of their own employees that my car should not have been towed, yet still had to pay the money to remove my car from their lot.

I spoke with "Bob" about the matter the next day over the phone and was hung up on twice and told that I'd never get my money back. I've filed a complaint against them with the Better_Business_Bureau and an official report with the Illinois Commerce Commission. To date they have ignored the first notice and the ICC's findings are pending. Surprise, surprise, these guys think they are above it all.

NOT RECOMMENDED UNDER ANY CIRCUMSTANCES.

0
★☆☆☆☆

They've definitely greased some palms around the NW burbs. These guys are about as unprofessional as they come, even for people that move cars from one place to another for a living. I was in an accident one night and got a rental car. Two hours later they towed my rental car from my apartment complex (parked in a perfectly legal spot) despite the fact that A) it isn't their policy to tow rental cars and B) it also isn't my complex's policy. Simply put, they called in the vehicle to the police station, learned that it was a rental car and decided to tow it anyways because they wanted a quick $200. I was told by no less than 3 of their own employees that my car should not have been towed, yet still had to pay the money to remove my car from their lot.

I spoke with "Bob" about the matter the next day over the phone and was hung up on twice and told that I'd never get my money back. I've filed a complaint against them with the Better_Business_Bureau and an official report with the Illinois Commerce Commission. To date they have ignored the first notice and the ICC's findings are pending. Surprise, surprise, these guys think they are above it all.

NOT RECOMMENDED UNDER ANY CIRCUMSTANCES.

Pros: None

Cons: Con men with tow trucks, horrible customer service, ignorant/pompous/verbally abusive management

.

They are very arrogant. I guess when you have the connections for your success, you don't need the people. And very unprofessional. Danny and Bob must really know how to please the community servants, but don't care about the people of the community except to basically take their money by force. I mean they tow your car without your permission and charge outrageous "towing and storage" rates to get it back.

0
★☆☆☆☆

They are very arrogant. I guess when you have the connections for your success, you don't need the people. And very unprofessional. Danny and Bob must really know how to please the community servants, but don't care about the people of the community except to basically take their money by force. I mean they tow your car without your permission and charge outrageous "towing and storage" rates to get it back.

Pros: If you go to the hosital because of your accident they will get your car off the road

Cons: They won't let you get your car or even your personal belongings, until they have completely raked you financially. flatbed charge? did I have an option?

.

I will hand it to Redmon's they have the city connections. Within Schaumburg & Hoffman Estates they have more board members as friends then the eye can see. The worst contract yet was Hoffman Estates. The contract was to go to the most reasonable company that could provide the best, prompt & economical service to the community. Well let me tell you a story....that is not what happened another company that was above all those qualifications was recommended to get the contract by the police but got side slapped by a board member that was freinds of the Redmon family. Then they had a final board meeting & did not allow anyone to speak & just handed over the contract to Redmons due to influence of that board member to others. Police officers were even told they could not attend this meering and voice opinoin as well which was worng. Nobody wanted Redmons to do the police towing period they charge outrageous rates and had nothing to offer the community like the other towing company. I feel the other company should have sued the village for it's wrecless choice & becasue the bids as the village ordered were not followed they went against the bid order they issued out & the requirements as stated. I do know this other company is still within legal time to file charges against the village & should proceed forward. I will be more than happy to turn over the pics/video I have of Redmons discussing this matter with the now ex-board member that changed the entire contract decision in Redmons favor. To the other towing company contact me & I will turn over the proof it's about time the village learns a lesson & someone puts Redmons in their place.

0
★☆☆☆☆

I will hand it to Redmon's they have the city connections. Within Schaumburg & Hoffman Estates they have more board members as friends then the eye can see. The worst contract yet was Hoffman Estates. The contract was to go to the most reasonable company that could provide the best, prompt & economical service to the community. Well let me tell you a story....that is not what happened another company that was above all those qualifications was recommended to get the contract by the police but got side slapped by a board member that was freinds of the Redmon family. Then they had a final board meeting & did not allow anyone to speak & just handed over the contract to Redmons due to influence of that board member to others. Police officers were even told they could not attend this meering and voice opinoin as well which was worng. Nobody wanted Redmons to do the police towing period they charge outrageous rates and had nothing to offer the community like the other towing company. I feel the other company should have sued the village for it's wrecless choice & becasue the bids as the village ordered were not followed they went against the bid order they issued out & the requirements as stated. I do know this other company is still within legal time to file charges against the village & should proceed forward. I will be more than happy to turn over the pics/video I have of Redmons discussing this matter with the now ex-board member that changed the entire contract decision in Redmons favor. To the other towing company contact me & I will turn over the proof it's about time the village learns a lesson & someone puts Redmons in their place.

Pros: None

Cons: Using board members that are friends of the family to get what they want.

 

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