Sam's Club

★★★☆☆
  • 2450 Main St

    Evanston, IL 60202

    Map & Directions
  • 847-491-9000

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Sam's Clubs seems to operate on the principle, or lack here-of, that if you build it they will come and spend money therefore, treat the customer rudely because they will come anyway. I wonder, do they hire the worst people they can find for customer service, is it a job requirement that you must display no good interactive skills in order to work at Sam's Club. Is there any plans to address this issue of customer care or is it true that you are simply too big, too rich, too powerful with too many customers to give a damn, after all, you disrespect them constantly and they still come.

2
★★☆☆☆

Sam's Clubs seems to operate on the principle, or lack here-of, that if you build it they will come and spend money therefore, treat the customer rudely because they will come anyway. I wonder, do they hire the worst people they can find for customer service, is it a job requirement that you must display no good interactive skills in order to work at Sam's Club. Is there any plans to address this issue of customer care or is it true that you are simply too big, too rich, too powerful with too many customers to give a damn, after all, you disrespect them constantly and they still come.

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Based on my experience at the Evanston Sams Club I will not be renewing my membership and will not be shopping at Sams Club again. I was recently there with a co-worker getting a flatbed full of items for an event at our workplace. There was some issue with checking out, and we had to call to get approval. Once everything was worked out the checker told us that sure, we could check out now, but that we had to get back in line. There were only 2 registers open, we had already waited in line once, and the line was now even longer with about 10-15 people in it. We ended up leaving our basket and going to their non-membership neighbor, who ended up having better prices on the items we were buying. I do not suggest going to this Sams Club unless you want to be treated rudely.

2
★★☆☆☆

Based on my experience at the Evanston Sams Club I will not be renewing my membership and will not be shopping at Sams Club again. I was recently there with a co-worker getting a flatbed full of items for an event at our workplace. There was some issue with checking out, and we had to call to get approval. Once everything was worked out the checker told us that sure, we could check out now, but that we had to get back in line. There were only 2 registers open, we had already waited in line once, and the line was now even longer with about 10-15 people in it. We ended up leaving our basket and going to their non-membership neighbor, who ended up having better prices on the items we were buying. I do not suggest going to this Sams Club unless you want to be treated rudely.

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I enjoy shopping at sams club but i can never leave without spending a load of money. I always go to Sams when i am having a party. They ahve some of the best deals on party trays, meat trays, veggie trays,etc.!!!

4
★★★★☆

I enjoy shopping at sams club but i can never leave without spending a load of money. I always go to Sams when i am having a party. They ahve some of the best deals on party trays, meat trays, veggie trays,etc.!!!

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