Canine Creations By Tracy

★★★★☆

About Canine Creations By Tracy

Categories
Hours
By appointment only

Pets & Animals

Pets & Animals
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I called Creations By Tracy.As she explained to me that her services included cut,wash,blow dry,anal glands squeezed,nail clipping nails polished,hair in ears removed and pet safe cologne.I made the appointment . The girl came the next

3
★★★★★

I called Creations By Tracy.As she explained to me that her services included cut,wash,blow dry,anal glands squeezed,nail clipping nails polished,hair in ears removed and pet safe cologne.I made the appointment . The girl came the next

.

I could not disagree more with the previous reviewer. We love Tracy and her groomers. We have had 3 different groomers from this groomer & all 3 were wonderful with our dog who I know has to be a pain in the butt to groom because he just

3
★★★★★

I could not disagree more with the previous reviewer. We love Tracy and her groomers. We have had 3 different groomers from this groomer & all 3 were wonderful with our dog who I know has to be a pain in the butt to groom because he just

.

(I gave one star because I had to in order to post this..if I could, I'd have given none!)
If you ever have a concern with how your dog is groomed by someone from Tracy's...watch out! I have had my dog groomed by Canine Creations a few different times. They have done a nice job up until today. They hired a new groomer and I recommend stearing clear of her. Her credentials sound good, but the service was terrible. She showed up 2 hours past her expected arrival and she took well over 2 hours in the van with my nervous little pup. Then, when she brought my dog to my door, I was appaled. She was shaved down and extremely choppy and uneven. None of my specifications were met. I paid for the service, but called Tracy herself to relay my experience. She ignored all my problems, telling me my dog was matted and had to be trimmed like that. When I assured her she was not matted before her haircut, Tracy argued with me! She wasn't even here, but she insisted we were in the wrong. When I tried explaining the situation, she continuously talked over me, wouldn't let me finish a sentence, and stubbornly repeated the same thing over and over. She took the word of her new groomer over that of her long time, returning customer. She then proceeded to call the house back 2 more times to continue the argument! I was very disappointed in her lack of professionalism and her inability to accept fault in one of her groomers. I will not be using canine creations again and I reccommend no one else use them either. There are many other groomers that will come to your house to groom...I suggest looking them up!

0
★☆☆☆☆

(I gave one star because I had to in order to post this..if I could, I'd have given none!)
If you ever have a concern with how your dog is groomed by someone from Tracy's...watch out! I have had my dog groomed by Canine Creations a few different times. They have done a nice job up until today. They hired a new groomer and I recommend stearing clear of her. Her credentials sound good, but the service was terrible. She showed up 2 hours past her expected arrival and she took well over 2 hours in the van with my nervous little pup. Then, when she brought my dog to my door, I was appaled. She was shaved down and extremely choppy and uneven. None of my specifications were met. I paid for the service, but called Tracy herself to relay my experience. She ignored all my problems, telling me my dog was matted and had to be trimmed like that. When I assured her she was not matted before her haircut, Tracy argued with me! She wasn't even here, but she insisted we were in the wrong. When I tried explaining the situation, she continuously talked over me, wouldn't let me finish a sentence, and stubbornly repeated the same thing over and over. She took the word of her new groomer over that of her long time, returning customer. She then proceeded to call the house back 2 more times to continue the argument! I was very disappointed in her lack of professionalism and her inability to accept fault in one of her groomers. I will not be using canine creations again and I reccommend no one else use them either. There are many other groomers that will come to your house to groom...I suggest looking them up!

 

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