ABC Pet Grooming

There are a wide number of problems I had with this business. When I first called to schedule an appointment they said it would take 2 hours to groom my dog despite the fact he had a very thick fur coat. When I arrived the facility look very disgusting and did not have the right accommodations for my 135 lbs collie dog. For example, the biggest cage they had to put him in was only big enough for a beagle to crouch in comfortably and the whole business itself was even smaller! There was only enough room in that place for me, my dog, and the groomer. But that obviously didn't register with the groomer seeing how she had her 2 grown daughters, her son, sister, two grand kids (who were only about 4 + 2 yrs), and about 5 other small dogs. She also mentioned that it would now take 3 hours to groom my dog. Though I was a little upset I let it go. I came back 2 hours later to check on my dog to make sure he was alright. When I came back the groomer and her whole family were outside taking a smoking break! When I said I came to check on my dog they wouldn't let me see him they only said he was OK and that they needed 30 more minutes. I also didn't appreciate the snotty tone they took with me either. So I came back 30 minutes later and when I went inside it was a fun house in there. One of the women was cursing at my dog, the kids were terrorizing the other dogs, and the actual groomer WASN'T EVEN WORKING ON HIM! When I asked if I could take him home she said, "No I need 40 more minutes." So all in all it took 4 hours of b*lls**t for my dog to look almost presentable. Never again will I take my pet to such a trashy, unprofessional, unethical dump again.