Merlin's 200000 Mile Shop

★★★★★
41.7886 -88.1333
Map and Directions to Merlin's 200000 Mile Shop

630-357-6300

920 E Ogden Ave

Naperville, IL

60563

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About Merlin's 200000 Mile Shop

Hours
Monday -Friday 8:00 AM to 6:00 PM Saturday 8:00 AM to 3:00 PM

Automotive

Automotive
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4.8182 44
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Reviews 1 - 44 of 44.
.

Stay away from this place, poor quality parts and poor quality workmanship. They trick you in with Groupons and steep discount coupons and then up sell you on repairs really not needed they then use cheap parts that do not last!
Went there with a $36 Groupon and left with over $1200 in repairs that used crappy parts.
I have had to return five times on the repairs they made because of poor quality parts and poor workmanship and the car is still not right.
This place is very expensive and makes repairs that are not necessary.
The owner is very friendly but he has a guy behind the counter that treats everyone like they don't know anything and BS you on what is needed on your car.
They broke my car, I am going somewhere else to have it fixed right.

1
★☆☆☆☆

Stay away from this place, poor quality parts and poor quality workmanship. They trick you in with Groupons and steep discount coupons and then up sell you on repairs really not needed they then use cheap parts that do not last!
Went there with a $36 Groupon and left with over $1200 in repairs that used crappy parts.
I have had to return five times on the repairs they made because of poor quality parts and poor workmanship and the car is still not right.
This place is very expensive and makes repairs that are not necessary.
The owner is very friendly but he has a guy behind the counter that treats everyone like they don't know anything and BS you on what is needed on your car.
They broke my car, I am going somewhere else to have it fixed right.

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.

After reading all of these reviews I have to agree with them! This is a fantastic auto shop, they do the work quickly and it is always done right. I feel confident and comfortable bringing my car here and I highly recommend them!

5
★★★★★

After reading all of these reviews I have to agree with them! This is a fantastic auto shop, they do the work quickly and it is always done right. I feel confident and comfortable bringing my car here and I highly recommend them!

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.

I am usually a bit skeptical about switching auto repair shops but I did not have a choice so I came to Merlins. I had a great first experience; everyone was friendly and really talked me through exactly what needed to be done on my car. I felt very well taken care of and will definitely use them again, no more switching shops for me!

5
★★★★★

I am usually a bit skeptical about switching auto repair shops but I did not have a choice so I came to Merlins. I had a great first experience; everyone was friendly and really talked me through exactly what needed to be done on my car. I felt very well taken care of and will definitely use them again, no more switching shops for me!

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.

It does not get any better than Merlin 200,000 Miles. The service is the best, the price is the best and the work done is the best. I would recommend them to absolutely everyone.

5
★★★★★

It does not get any better than Merlin 200,000 Miles. The service is the best, the price is the best and the work done is the best. I would recommend them to absolutely everyone.

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.

I needed a few things done with my car before a long road trip, brakes, oil change, shocks and just a look over to make sure it was ready for the trip. Merlin 200,000 Miles took care of everything for a good price. I will definitely use them again with no hesitation.

5
★★★★★

I needed a few things done with my car before a long road trip, brakes, oil change, shocks and just a look over to make sure it was ready for the trip. Merlin 200,000 Miles took care of everything for a good price. I will definitely use them again with no hesitation.

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.

Went for an oil change and they exceeded my expectations. They were honest and professional. Excellent customer service! I would Absolutely recommend you to a friend.

5
★★★★★

Went for an oil change and they exceeded my expectations. They were honest and professional. Excellent customer service! I would Absolutely recommend you to a friend.

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.

You guys are always doing a great job. Thanks to the team here my car feels better than ever. Everyone's attitude here was very upbeat and happy, the price was a deal and this is a great shop! I highly recommend you guys.

5
★★★★★

You guys are always doing a great job. Thanks to the team here my car feels better than ever. Everyone's attitude here was very upbeat and happy, the price was a deal and this is a great shop! I highly recommend you guys.

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.

I recognized Merlin's from a building sign and decided to go in for a tranny flush and oil change. I give them 5 stars all around. They were very quick and helpful.

5
★★★★★

I recognized Merlin's from a building sign and decided to go in for a tranny flush and oil change. I give them 5 stars all around. They were very quick and helpful.

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.

Theses guys are all wonderful. They always treat us very well. Very satisfied customer. Manager is fantastic, always answers all my questions in detail. Thank you

5
★★★★★

Theses guys are all wonderful. They always treat us very well. Very satisfied customer. Manager is fantastic, always answers all my questions in detail. Thank you

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1 out of 1 people found this review helpful.

.

Dropped by the other day because my tires were balding and the guys here took great care of me. Their prices were one of the lowest in town.

5
★★★★★

Dropped by the other day because my tires were balding and the guys here took great care of me. Their prices were one of the lowest in town.

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1 out of 1 people found this review helpful.

.

Merlin's has been my go to tire shop for about 3 years now and they've always delivered. What more can I say but amazing service and dedication to their clients.

5
★★★★★

Merlin's has been my go to tire shop for about 3 years now and they've always delivered. What more can I say but amazing service and dedication to their clients.

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1 out of 1 people found this review helpful.

.

I am extremely happy with the service I continuously get at Merlin's. You can tell they value their customers and their business, because the work they do is top of the line! You definitely get what you pay for!

5
★★★★★

I am extremely happy with the service I continuously get at Merlin's. You can tell they value their customers and their business, because the work they do is top of the line! You definitely get what you pay for!

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1 out of 1 people found this review helpful.

.

I've been getting my car serviced at Merlin's for quite some time now, and I always get the best service. Everyone is always straight forward, and honest, with thorough explanations of what's going to be done. I really appreciate everyone's hard work, and professionalism. Thank you.

5
★★★★★

I've been getting my car serviced at Merlin's for quite some time now, and I always get the best service. Everyone is always straight forward, and honest, with thorough explanations of what's going to be done. I really appreciate everyone's hard work, and professionalism. Thank you.

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1 out of 1 people found this review helpful.

.

I'm a big car dude, so I know when people actually know what they're talking about, and what they're doing. At Merlin's, they really know what they're doing, and they do it well. I actually learn a thing or two every time I get my car serviced there. Thanks guys for being super cool.

5
★★★★★

I'm a big car dude, so I know when people actually know what they're talking about, and what they're doing. At Merlin's, they really know what they're doing, and they do it well. I actually learn a thing or two every time I get my car serviced there. Thanks guys for being super cool.

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.

Being a female, you have to be really cautious when dealing with cars, cause the statics are car places usually try to take advantage of people, especially women, but that is not the case with Merlin's Shop. Honest, Professional people that work there, and I really appreciate what they do. Highly recommend their services to everyone.

5
★★★★★

Being a female, you have to be really cautious when dealing with cars, cause the statics are car places usually try to take advantage of people, especially women, but that is not the case with Merlin's Shop. Honest, Professional people that work there, and I really appreciate what they do. Highly recommend their services to everyone.

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.

I'm new to the area, and needed a definite tune up to my car. I was referred to Merlin's 200000 Mile Shop by a co-worker, and I couldn't be happier for the referral. They tuned the car right up in a timely manner, and with a definite reasonable price. Also, the people that work there are super cool, and knowledgeable. Very good service.

5
★★★★★

I'm new to the area, and needed a definite tune up to my car. I was referred to Merlin's 200000 Mile Shop by a co-worker, and I couldn't be happier for the referral. They tuned the car right up in a timely manner, and with a definite reasonable price. Also, the people that work there are super cool, and knowledgeable. Very good service.

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.

This is a really good auto shop. The people here are very knowledgeable. They do a wonderful job every time, and it keeps me coming back!

5
★★★★★

This is a really good auto shop. The people here are very knowledgeable. They do a wonderful job every time, and it keeps me coming back!

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.

Normally when you walk into a repair shop you expect it to be dirty and the mechanics to be rude. However, when I went into Merlin 200,000 Mile Shop it was the complete opposite. The front desk and even the garage area, that I was able to see, was clean and neat and the mechanics are extremely helpful and listen to everything that you want done. They are amazing and I couldn't be happier with my experience there. Keep up the good work.

5
★★★★★

Normally when you walk into a repair shop you expect it to be dirty and the mechanics to be rude. However, when I went into Merlin 200,000 Mile Shop it was the complete opposite. The front desk and even the garage area, that I was able to see, was clean and neat and the mechanics are extremely helpful and listen to everything that you want done. They are amazing and I couldn't be happier with my experience there. Keep up the good work.

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1 out of 1 people found this review helpful.

.

This is a very professional establishment. The guys here are obviously very good at what they do, and I have always loved it here.

5
★★★★★

This is a very professional establishment. The guys here are obviously very good at what they do, and I have always loved it here.

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2 out of 2 people found this review helpful.

.

The owner Ron Thomas was extremely helpful and attentive. The job was completed quickly and I was on my way. Thanks again guys

5
★★★★★

The owner Ron Thomas was extremely helpful and attentive. The job was completed quickly and I was on my way. Thanks again guys

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2 out of 2 people found this review helpful.

.

Every time I go into Merlins 200000 Mile Shop to get a service done on my car they always listen to what I would like done and do it just how I like it. The shop is never dirty or messy. And they work they do is excellent. I tell everyone I know about the.

5
★★★★★

Every time I go into Merlins 200000 Mile Shop to get a service done on my car they always listen to what I would like done and do it just how I like it. The shop is never dirty or messy. And they work they do is excellent. I tell everyone I know about the.

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2 out of 2 people found this review helpful.

.

All of the mechanics at Ron's shop are certified and regularly participate in ongoing courses. That is why I will only take my car to his shop. I highly recommend Merlins 200000 Mile Shop.

5
★★★★★

All of the mechanics at Ron's shop are certified and regularly participate in ongoing courses. That is why I will only take my car to his shop. I highly recommend Merlins 200000 Mile Shop.

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4 out of 4 people found this review helpful.

.

The staff at Merlin's 200,000 Mile Shop always goes above and beyond the call of duty when it comes to my car. I have never met any mechanics that are so personable and knowledgeable about what they do. I will make sure that all my friends know about you.

5
★★★★★

The staff at Merlin's 200,000 Mile Shop always goes above and beyond the call of duty when it comes to my car. I have never met any mechanics that are so personable and knowledgeable about what they do. I will make sure that all my friends know about you.

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3 out of 3 people found this review helpful.

.

Ron Thomas' Merlin's 200,000 Mile Shop is the ONLY place to which I'll bring my car for repair, upkeep, maintenance, etc. Ron is a man of integrity and I have complete faith in him regarding whatever he suggests I need done with my Dodge Neon. his manager Len Hiznay, is personable and explores every avenue available to him when trying to locate a part. They both go above and beyond my expectations!

5
★★★★★

Ron Thomas' Merlin's 200,000 Mile Shop is the ONLY place to which I'll bring my car for repair, upkeep, maintenance, etc. Ron is a man of integrity and I have complete faith in him regarding whatever he suggests I need done with my Dodge Neon. his manager Len Hiznay, is personable and explores every avenue available to him when trying to locate a part. They both go above and beyond my expectations!

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5 out of 5 people found this review helpful.

.

I had my current vehicle for many, many years and I thought it was heading toward it's last days but I couldn't afford a new one. I went to Merlins and they fixed my car! It drives so great now and best of all it was affordable. Thank you Merlins!

5
★★★★★

I had my current vehicle for many, many years and I thought it was heading toward it's last days but I couldn't afford a new one. I went to Merlins and they fixed my car! It drives so great now and best of all it was affordable. Thank you Merlins!

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6 out of 6 people found this review helpful.

.

I've gone here a few times now and every time has been a great experience. When they quote you a price the stick to it. You can trust that they will give you quality service.

5
★★★★★

I've gone here a few times now and every time has been a great experience. When they quote you a price the stick to it. You can trust that they will give you quality service.

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7 out of 7 people found this review helpful.

.

The guys at Merlin's 200000 Mile shop are always so helpful. I highly recommend these guys. .

5
★★★★★

The guys at Merlin's 200000 Mile shop are always so helpful. I highly recommend these guys. .

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6 out of 6 people found this review helpful.

.

Love these guys! They rock! I never feel like I'm being talked down to or up-charged just because I'm a female. They do the work super-quick, have really reasonable prices and the work is top-notch. I've never had a problem with anything these guys have fixed, and they undercut everyone else around.

5
★★★★★

Love these guys! They rock! I never feel like I'm being talked down to or up-charged just because I'm a female. They do the work super-quick, have really reasonable prices and the work is top-notch. I've never had a problem with anything these guys have fixed, and they undercut everyone else around.

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6 out of 6 people found this review helpful.

.

We've taken our car here twice and both times they've been outstanding. They give you options and don't force you into expensive options you may not need. If we need more car work done this is unequivocally where we will take our car.

If you need work done, take it here. You will get a fair price for the quality work that is done by people who take pride in their job. I'm not sure you can ask for more than that.

5
★★★★★

We've taken our car here twice and both times they've been outstanding. They give you options and don't force you into expensive options you may not need. If we need more car work done this is unequivocally where we will take our car.

If you need work done, take it here. You will get a fair price for the quality work that is done by people who take pride in their job. I'm not sure you can ask for more than that.

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6 out of 6 people found this review helpful.

.

Amazing service!! I came in to get my brakes done and my oil changed. I could hear the screeching on my brakes and knew my brake pads were about through. I didn't want to wait and have to replace rotors so I made my way over here. I saw the excellent reviews and decided to give this place a shot. The mechanic was direct and honest. He told me what needed to be done soon and what could wait a while. He was the most honest mechanic I have ever met. Thanks!

5
★★★★★

Amazing service!! I came in to get my brakes done and my oil changed. I could hear the screeching on my brakes and knew my brake pads were about through. I didn't want to wait and have to replace rotors so I made my way over here. I saw the excellent reviews and decided to give this place a shot. The mechanic was direct and honest. He told me what needed to be done soon and what could wait a while. He was the most honest mechanic I have ever met. Thanks!

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7 out of 7 people found this review helpful.

.

Thank you!! Love this place. Friendly (again), honest (again), accommodating (again), I can't say enough good things about Merlin's and you won't find me servicing my car elsewhere. I highly recommend.

5
★★★★★

Thank you!! Love this place. Friendly (again), honest (again), accommodating (again), I can't say enough good things about Merlin's and you won't find me servicing my car elsewhere. I highly recommend.

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7 out of 7 people found this review helpful.

.

I have been going to Merlin's 200000 Mile Shop for years!!! It's the only place I bring my car to!!!

5
★★★★★

I have been going to Merlin's 200000 Mile Shop for years!!! It's the only place I bring my car to!!!

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7 out of 7 people found this review helpful.

.

I went into Merlin's 200000 Miles Shop to get an oil change and the customer service was just incredible! They made me feel great and everyone was very friendly! I've recommended this company to all my family and friends!!

5
★★★★★

I went into Merlin's 200000 Miles Shop to get an oil change and the customer service was just incredible! They made me feel great and everyone was very friendly! I've recommended this company to all my family and friends!!

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7 out of 7 people found this review helpful.

.

This was the best service shop I have ever been to! I had to get my timing belt replaced and was nervous about the cost. One of my friends told me to go to Merlin's 200,000 Miles Shop and get it fixed. Not only was the cost reasonable but it was quick and the staff was very professional and nice!

5
★★★★★

This was the best service shop I have ever been to! I had to get my timing belt replaced and was nervous about the cost. One of my friends told me to go to Merlin's 200,000 Miles Shop and get it fixed. Not only was the cost reasonable but it was quick and the staff was very professional and nice!

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7 out of 7 people found this review helpful.

.

Merlin's 200,000 Miles Shop was a quick and easy repair shop. They fixed the alignment on my wheel in a short amount of time and the fix was actually affordable!! I will definitely be back!

5
★★★★★

Merlin's 200,000 Miles Shop was a quick and easy repair shop. They fixed the alignment on my wheel in a short amount of time and the fix was actually affordable!! I will definitely be back!

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8 out of 8 people found this review helpful.

.

Quick (relative to repairs needed), friendly, fair, affordable. I will definitely be back, great job!

5
★★★★★

Quick (relative to repairs needed), friendly, fair, affordable. I will definitely be back, great job!

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8 out of 8 people found this review helpful.

.

Excellent shop, professional, extremely honest, only shop I go to outside of dealer warranty service. Been coming for 10+ years.

5
★★★★★

Excellent shop, professional, extremely honest, only shop I go to outside of dealer warranty service. Been coming for 10+ years.

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8 out of 8 people found this review helpful.

.

I usually visit this auto shop for small repairs, and general car servicing. The workers are nice, friendly, hardworking and the work is almost always completed on time. I also use them for small services such as oil change and never had a problem. I also am pleased with their service, and never rip me off!

5
★★★★★

I usually visit this auto shop for small repairs, and general car servicing. The workers are nice, friendly, hardworking and the work is almost always completed on time. I also use them for small services such as oil change and never had a problem. I also am pleased with their service, and never rip me off!

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8 out of 8 people found this review helpful.

.

I have had my car (Lexus ES300) services done in Merlin's located at 920 East Ogden Ave., Naperville few times. I am a very happy customer. Don't need to go anywhere for car services.

5
★★★★★

I have had my car (Lexus ES300) services done in Merlin's located at 920 East Ogden Ave., Naperville few times. I am a very happy customer. Don't need to go anywhere for car services.

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8 out of 8 people found this review helpful.

.

I have had a few repairs done at this shop, and I absolutley love going there. I am a customer for life! They have excellent customer service and all the guys who work there are very professional and really know what they are doing. I would recommend them to anyone looking to get work done on their car.

5
★★★★★

I have had a few repairs done at this shop, and I absolutley love going there. I am a customer for life! They have excellent customer service and all the guys who work there are very professional and really know what they are doing. I would recommend them to anyone looking to get work done on their car.

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8 out of 8 people found this review helpful.

.

I had my Brakes done here, They had a good price, and excellent service. This shop has a thumbs up from me.. I will always go to merlins now. my sister is going there next week.

alan s

5
★★★★★

I had my Brakes done here, They had a good price, and excellent service. This shop has a thumbs up from me.. I will always go to merlins now. my sister is going there next week.

alan s

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7 out of 7 people found this review helpful.

.

We generally visit this shop for small repairs and general car servicing. The workers are friendly, hardworking and the work is almost always completed on time. We also use them for small services such as oil change and never had a problem.

PROS: Excellent employee
CONS:

3
★★★☆☆

We generally visit this shop for small repairs and general car servicing. The workers are friendly, hardworking and the work is almost always completed on time. We also use them for small services such as oil change and never had a problem.

PROS: Excellent employee
CONS:

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0 out of 2 people found this review helpful.

.

They are not bad on pricing, they are cheaper than a dealer and have just the same tools. The only problem is that the workers at this store are not that skilled on working on newer cars with advanced computer management, or vehicles equipped with aftermarket modifications to the engine.

3
★★★☆☆

They are not bad on pricing, they are cheaper than a dealer and have just the same tools. The only problem is that the workers at this store are not that skilled on working on newer cars with advanced computer management, or vehicles equipped with aftermarket modifications to the engine.

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0 out of 2 people found this review helpful.

.

My wife and I go to this Merlin's for all our repairs. These guys are trustworthy, hardworking, very friendly and they know how to fix cars. Auto mechanics you can trust.

PROS: Quick (relative to repairs needed), friendly, fair, affordable
CONS:

5
★★★★★

My wife and I go to this Merlin's for all our repairs. These guys are trustworthy, hardworking, very friendly and they know how to fix cars. Auto mechanics you can trust.

PROS: Quick (relative to repairs needed), friendly, fair, affordable
CONS:

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5 out of 5 people found this review helpful.

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