Arman's Imports Auto Svc

★★★★☆
  • 1661 N Milwaukee Ave

    Chicago, IL 60647

    Map & Directions
  • 773-328-8981

About Arman's Imports Auto Svc

Categories
  • Automotive Repair
Details
  • Muffler Repair
  • Brake Repair

Automotive

Automotive
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Don't do it! Arman is the worst! I was hearing a grinding noise when I used my breaks so I went to Arman because he was within walking distance to my house, and I thought his reviews were ok. When I dropped my car off I wanted to tell him the exact problem, but he immediately spoke to me condescendingly and told me he needed to look at it. He called to tell me I needed new rotors and brakes. Something in my gut told me not to trust him, but I ignored my instincts and told him to go ahead. Upon picking up my car, I noticed that the steering wheel was shaking back and forth when I drove it. I brought it back immediately to have him look at it, but as soon as I told him the issue he responded with, "you need new tires". My tires weren't making the car shake when I brought it in. He refused to look at the problem unless I got new tires. As Arman insisted that I was wrong he got loud and began insulting me. I left in tears as he continued insulting me. I went to get a second opinion. I took my car to the All Day Tire Shop on Division. They took a look at my car for me and discovered that Arman had left a lug nut behind my rim that shouldn't have been there and then forced my wheel back on which in turn bent my rim which was causing the shaking. The car was not safe to be driving because this could cause the wheel to come right off. Miguel at the tire shop fixed my rim for me for 25 bucks! My husband returned with me to Arman's to inform him of his "mistake". He again became loud, verbally abusive, and even physically threatened my husband. As we walked away from his shop he continued to scream obscenities at us. I believe Arman's mishap was intentional in order to get more money from me. Stay as far away from his shop as possible.

0
★☆☆☆☆

Don't do it! Arman is the worst! I was hearing a grinding noise when I used my breaks so I went to Arman because he was within walking distance to my house, and I thought his reviews were ok. When I dropped my car off I wanted to tell him the exact problem, but he immediately spoke to me condescendingly and told me he needed to look at it. He called to tell me I needed new rotors and brakes. Something in my gut told me not to trust him, but I ignored my instincts and told him to go ahead. Upon picking up my car, I noticed that the steering wheel was shaking back and forth when I drove it. I brought it back immediately to have him look at it, but as soon as I told him the issue he responded with, "you need new tires". My tires weren't making the car shake when I brought it in. He refused to look at the problem unless I got new tires. As Arman insisted that I was wrong he got loud and began insulting me. I left in tears as he continued insulting me. I went to get a second opinion. I took my car to the All Day Tire Shop on Division. They took a look at my car for me and discovered that Arman had left a lug nut behind my rim that shouldn't have been there and then forced my wheel back on which in turn bent my rim which was causing the shaking. The car was not safe to be driving because this could cause the wheel to come right off. Miguel at the tire shop fixed my rim for me for 25 bucks! My husband returned with me to Arman's to inform him of his "mistake". He again became loud, verbally abusive, and even physically threatened my husband. As we walked away from his shop he continued to scream obscenities at us. I believe Arman's mishap was intentional in order to get more money from me. Stay as far away from his shop as possible.

Pros: none!

Cons: shotty work, verbally abusive mechanic

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Arman treats everyone like they are a longitme customer. I have been to his shop twice and my wife has been there a few times, always with great results. Great prices, great service. He will tell you if something doesn't need to be done and explain why...how many garages do that?

2
★★★★★

Arman treats everyone like they are a longitme customer. I have been to his shop twice and my wife has been there a few times, always with great results. Great prices, great service. He will tell you if something doesn't need to be done and explain why...how many garages do that?

.

I brought my 2001 A4 to this shop after I was quoted nearly $2k for some fairly minor work at the dealership. I found the service at Arman's to be of high quality, quick, and reasonable. Arman's did the same work for a fraction of the cost the dealership would have charged. He even noticed that the oil change performed at the dealership was done poorly and that they failed to clean up the spilled oil. I would highly recommend this repair shop for any german import. Its been almost a month and my car is running beautifully.

2
★★★★★

I brought my 2001 A4 to this shop after I was quoted nearly $2k for some fairly minor work at the dealership. I found the service at Arman's to be of high quality, quick, and reasonable. Arman's did the same work for a fraction of the cost the dealership would have charged. He even noticed that the oil change performed at the dealership was done poorly and that they failed to clean up the spilled oil. I would highly recommend this repair shop for any german import. Its been almost a month and my car is running beautifully.

 

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