Butera Market

★★★★☆
41.7766 -88.1201
Map and Directions to Butera Market

630-357-0870

1290 E Chicago Ave # A

Naperville, IL

60540

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About Butera Market

Food

Food
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Reviews 1 - 4 of 4.
.

August 1.2011
I, too, have a love - hate relationship with Butera. As others have said, good selection of ethnic foods, good price on a gallon of milk, has fresh bakery; and i even like the marked-down meat and veggies

BUT:
1) POOR customer service, unfriendly checkers and front desk people -- rarely a smile or a "thank you for shopping at Butera." When you have to go to the front desk for an over-ring (incorrect price rung-up), you are treated rudely.
2) POOR return policy: seven days only, must have receipt; no returns after 7 days even if item is unopened.
3) Manager is not friendly or responsive to customer input. Most recent example: watermelons in bin had no price. Customer shouted out to Mngr "How much are these?'. Manager SHOUTED back across store to tell price. He was chatting with the bank employee --- and did not leave the conversation to attend to the customer. After another 5 mins or so, i said to him, "The reason that customer needed to ask about price is because none is listed on the watermelons." So he told me the price. I told him it should be posted on the watermelon bin. He shrugged. I did my whole shopping -- at least another 25 mins -- and he was still chatting with the bank employee and there was still no price on the watermelon bin.

Other times, also, i have had to ask the price of items, especially where there's a display. Nothing changes in management at Butera.

I live equidistant to other stores. I have switched a lot of my shopping to those stores.

There is a Redbox movie rental outside.

i wrote this in paragraphs for easy reading, but formatting disappeared when published.

2
★★☆☆☆

August 1.2011
I, too, have a love - hate relationship with Butera. As others have said, good selection of ethnic foods, good price on a gallon of milk, has fresh bakery; and i even like the marked-down meat and veggies

BUT:
1) POOR customer service, unfriendly checkers and front desk people -- rarely a smile or a "thank you for shopping at Butera." When you have to go to the front desk for an over-ring (incorrect price rung-up), you are treated rudely.
2) POOR return policy: seven days only, must have receipt; no returns after 7 days even if item is unopened.
3) Manager is not friendly or responsive to customer input. Most recent example: watermelons in bin had no price. Customer shouted out to Mngr "How much are these?'. Manager SHOUTED back across store to tell price. He was chatting with the bank employee --- and did not leave the conversation to attend to the customer. After another 5 mins or so, i said to him, "The reason that customer needed to ask about price is because none is listed on the watermelons." So he told me the price. I told him it should be posted on the watermelon bin. He shrugged. I did my whole shopping -- at least another 25 mins -- and he was still chatting with the bank employee and there was still no price on the watermelon bin.

Other times, also, i have had to ask the price of items, especially where there's a display. Nothing changes in management at Butera.

I live equidistant to other stores. I have switched a lot of my shopping to those stores.

There is a Redbox movie rental outside.

i wrote this in paragraphs for easy reading, but formatting disappeared when published.

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.

This store has a lot of great produce at reasonable prices. They have a nice selection of dried fruit. Some things I have never seen before like dried Kiwi and cantaloupe. They also have a nice deli and meat selection as well. They have some great ethnic items that you won't really find at other chain grocery stores.

4
★★★★☆

This store has a lot of great produce at reasonable prices. They have a nice selection of dried fruit. Some things I have never seen before like dried Kiwi and cantaloupe. They also have a nice deli and meat selection as well. They have some great ethnic items that you won't really find at other chain grocery stores.

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I have a love-hate relationship with Butera. You won't find better prices or quality when it comes to Butera's produce and deli departments. However, for as good a selection of some sections, they could use some serious help in the toiletries and personal hygiene department. Also, lines here are long. I usually have to wait a good five minutes to check out, even at normally uncrowded times.

PROS: Fantastic produce selection, meat department
CONS: long checkout lines, no self-checkout lanes

4
★★★★☆

I have a love-hate relationship with Butera. You won't find better prices or quality when it comes to Butera's produce and deli departments. However, for as good a selection of some sections, they could use some serious help in the toiletries and personal hygiene department. Also, lines here are long. I usually have to wait a good five minutes to check out, even at normally uncrowded times.

PROS: Fantastic produce selection, meat department
CONS: long checkout lines, no self-checkout lanes

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.

this supermarket has a wide varity of imported foods from all around the world and very resonable prices they have great deals everyday and and sell milk for the low low price of 1.99 a gallon everyday the deli and bakery offer a wide verity of rare foods and even sell baked goods made everyday fresh the bakery will bake just about any cake for that special occasion and there is even a charter one check out my charter one review for more about that

PROS: frendly staff
CONS:

4
★★★★☆

this supermarket has a wide varity of imported foods from all around the world and very resonable prices they have great deals everyday and and sell milk for the low low price of 1.99 a gallon everyday the deli and bakery offer a wide verity of rare foods and even sell baked goods made everyday fresh the bakery will bake just about any cake for that special occasion and there is even a charter one check out my charter one review for more about that

PROS: frendly staff
CONS:

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