Platt Hill Nursery

★★★★☆
  • 2400 Randall Rd

    Carpentersville, IL 60110

    Map & Directions
  • 847-428-6767

About Platt Hill Nursery

Hours
Sun 10am-5pm, Mon-Sat 9am-6pm

Home & Garden

Home & Garden
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I couldn't believe it...I called the store a couple of days ago with a few questions...and guess who answered the phone...Christine...she was so terribly rude! She sounded annoyed as I asked my questions. She was rushing me through my questions and cutting me off. Just outrageous! I will never set a toe into that store! I'm happy to take my business and money someplace where the "help" is not so rude! I can't believe some of you have had the same problems with this Christine. She's definately chasing away customers!

1
★☆☆☆☆

I couldn't believe it...I called the store a couple of days ago with a few questions...and guess who answered the phone...Christine...she was so terribly rude! She sounded annoyed as I asked my questions. She was rushing me through my questions and cutting me off. Just outrageous! I will never set a toe into that store! I'm happy to take my business and money someplace where the "help" is not so rude! I can't believe some of you have had the same problems with this Christine. She's definately chasing away customers!

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my husband and myself have visited your faciltiy on many occasions and have had a positive experience each and everY time. we have purchased trees, flowers and lawn products. have had them plant a tree for us]. everyone is knowledgabe and extremely helpful. thank you so much for your wonderul staff

5
★★★★★

my husband and myself have visited your faciltiy on many occasions and have had a positive experience each and everY time. we have purchased trees, flowers and lawn products. have had them plant a tree for us]. everyone is knowledgabe and extremely helpful. thank you so much for your wonderul staff

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I called to inquire about a question regarding my lawn and the girl who answered the phone (Christine) was very rude and short as if I was bothering her. Hey if your busness is doing that good in this economy that you can treat potential customers like crap, I am very happy for you.

1
★☆☆☆☆

I called to inquire about a question regarding my lawn and the girl who answered the phone (Christine) was very rude and short as if I was bothering her. Hey if your busness is doing that good in this economy that you can treat potential customers like crap, I am very happy for you.

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I went in recently and was amazed at how the store looked! The gift section is unbelievable!!! They do a great job in the way they display the items and you can find a gift for anyone there!! The store manager Christine was helpful and very nice. She went above and beyond to help me. I also found the cahiers to be very pleasant. It seems that every time I go in there they remember me and acknowledge that. All of their products are high quality including product, gift, and live plants. I LOVE this store and will continue to shop there!

5
★★★★★

I went in recently and was amazed at how the store looked! The gift section is unbelievable!!! They do a great job in the way they display the items and you can find a gift for anyone there!! The store manager Christine was helpful and very nice. She went above and beyond to help me. I also found the cahiers to be very pleasant. It seems that every time I go in there they remember me and acknowledge that. All of their products are high quality including product, gift, and live plants. I LOVE this store and will continue to shop there!

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After reading some of the other reviews I can't imagine what they are talking about in regards to bad customer service. I have been shopping there for years and have had nothing less than excellent customer service! By far the store demonstrates this the best! They are so wonderful!!! The greenhouse staff is also helpful and have had no problems with their plants. I DEFINETLY SUGGEST SHOPPING HERE IN THE SPRING!!! Those cashiers are fast and efficient and will get you out of there in no time!

5
★★★★★

After reading some of the other reviews I can't imagine what they are talking about in regards to bad customer service. I have been shopping there for years and have had nothing less than excellent customer service! By far the store demonstrates this the best! They are so wonderful!!! The greenhouse staff is also helpful and have had no problems with their plants. I DEFINETLY SUGGEST SHOPPING HERE IN THE SPRING!!! Those cashiers are fast and efficient and will get you out of there in no time!

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I absolutely love it here! They're the most wonderful people. tHEY HAVE HELPED ME WITH ALL OF MY NEEDS THANK YOU PLATT HILL.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

5
★★★★★

I absolutely love it here! They're the most wonderful people. tHEY HAVE HELPED ME WITH ALL OF MY NEEDS THANK YOU PLATT HILL.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

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1 out of 1 people found this review helpful.

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Their prices are too high and their customer service is terrible - I have spent thousands of dollars there and was treated poorly in trying to return a defective watering can. I won't be returning despite their good selection of perennials and healthy shrubs and trees.

1
★☆☆☆☆

Their prices are too high and their customer service is terrible - I have spent thousands of dollars there and was treated poorly in trying to return a defective watering can. I won't be returning despite their good selection of perennials and healthy shrubs and trees.

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1 out of 3 people found this review helpful.

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I noticed that "Shirley" was gone too. I've actually shopped more at the Carpentersville location because she is gone. The new store manager is very friendly and wonderful and the store looks great! I think her staff is very courteous and professional. I always receive excellent customer service from everyone there. The variety of plants and trees is impressive too! You can't find stuff like that at your home improvement stores.

5
★★★★★

I noticed that "Shirley" was gone too. I've actually shopped more at the Carpentersville location because she is gone. The new store manager is very friendly and wonderful and the store looks great! I think her staff is very courteous and professional. I always receive excellent customer service from everyone there. The variety of plants and trees is impressive too! You can't find stuff like that at your home improvement stores.

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1 out of 1 people found this review helpful.

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I agree that the quality of product is good, but the customer service this year is quite poor. I have been giving Platt Hill my business since it opened in that location.

I wonder if it is because " Shirley" is gone. She might have run a tight ship. I found out that she left a month ago.

3
★★★☆☆

I agree that the quality of product is good, but the customer service this year is quite poor. I have been giving Platt Hill my business since it opened in that location.

I wonder if it is because " Shirley" is gone. She might have run a tight ship. I found out that she left a month ago.

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0 out of 1 people found this review helpful.

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While there is no doubt that the stock at this place is of very high quality, of course you pay for what you get and the prices are high. However, if you are looking for something a little out of the ordinary, you will probably find it here. So, I do go here sometimes and then I am always happy.

4
★★★★☆

While there is no doubt that the stock at this place is of very high quality, of course you pay for what you get and the prices are high. However, if you are looking for something a little out of the ordinary, you will probably find it here. So, I do go here sometimes and then I am always happy.

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1 out of 2 people found this review helpful.

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