Bucaro Brothers Auto Care

★★★☆☆
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  • 2707 N Ashland Ave

    Chicago, IL 60614

    Map & Directions
  • 773-570-4541

About Bucaro Brothers Auto Care

Hours
M-F 7am-6:30pm, Sa 7:30am-3:30pm, Su Closed

Automotive

Automotive
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.

I went in April 2012 for an oil change, and they ended up saying I needed new brake pads and rotors. I acquiesced, and paid $300+ dollars. Less than 8 months later, my brakes are shot again. I went in last week, and was sent away once

3
★★★★★

I went in April 2012 for an oil change, and they ended up saying I needed new brake pads and rotors. I acquiesced, and paid $300+ dollars. Less than 8 months later, my brakes are shot again. I went in last week, and was sent away once

.

I heard about Bucaro Brothers from a friend and decided to take my car to them for my 100,000 mile service & oil change. I also thought that I might need my struts replaced and mentioned this going in. They called me within an hour to explain all the things they recommended I take care of and their price. I was actually a little surprised when they said that I could probably go another year on my struts before having to worry about them. I was impressed with their honest assessment and got my car back the same day. I would recommend these guys to anyone!

2
★★★★★

I heard about Bucaro Brothers from a friend and decided to take my car to them for my 100,000 mile service & oil change. I also thought that I might need my struts replaced and mentioned this going in. They called me within an hour to explain all the things they recommended I take care of and their price. I was actually a little surprised when they said that I could probably go another year on my struts before having to worry about them. I was impressed with their honest assessment and got my car back the same day. I would recommend these guys to anyone!

.

These guys are jerks. The first time I called I asked if I could get a read on my diagnostic trouble code and he said, "WHAT?" "Hang on" and put me on hold for awhile. I hung up. Don't pick up the phone and put someone on hold right away. Ok, wow. Tried again in a few weeks to give him the benefit of the doubt. Again, I asked for a read on the diagnostic code. He said, "Well, that's not going to tell you anything". REALLY??? Um sorry, but I have the trouble codes read all the time (you CAN look them up on the web, btw, Mr. Bucaro) and you find out what the engine computer is reporting. Then you can also look up the recommended repair. They can also clear the code and see if it registers again (false read). Then he says in a somewhat annoyed manner, "Well, I couldn't even get to it until late this afternoon". I said ok, fine. Then he says, "But if you just want the code read, just go to Auto Zone or something". REally again?? What a jerk. I said, well, I was going to ask for an estimate for the work, but I think I have changed my mind. These guys need a lesson in treating potential customers with respect. I echo the young lady who said they just want to rip off women. I certainly got that feel from my interaction.

0
★☆☆☆☆

These guys are jerks. The first time I called I asked if I could get a read on my diagnostic trouble code and he said, "WHAT?" "Hang on" and put me on hold for awhile. I hung up. Don't pick up the phone and put someone on hold right away. Ok, wow. Tried again in a few weeks to give him the benefit of the doubt. Again, I asked for a read on the diagnostic code. He said, "Well, that's not going to tell you anything". REALLY??? Um sorry, but I have the trouble codes read all the time (you CAN look them up on the web, btw, Mr. Bucaro) and you find out what the engine computer is reporting. Then you can also look up the recommended repair. They can also clear the code and see if it registers again (false read). Then he says in a somewhat annoyed manner, "Well, I couldn't even get to it until late this afternoon". I said ok, fine. Then he says, "But if you just want the code read, just go to Auto Zone or something". REally again?? What a jerk. I said, well, I was going to ask for an estimate for the work, but I think I have changed my mind. These guys need a lesson in treating potential customers with respect. I echo the young lady who said they just want to rip off women. I certainly got that feel from my interaction.

.

I drove all the way to Bucaro Bros when I saw their fairly good (?) ratings and their internet offer of $23.95 oil change including tire rotation. Wow! I told them did not need anything for my tires. I would take merely the oil change @ the $23.95 amount I deemed fair. They were supposedly too busy for min. 3 hours. I said I I'd have to leave but only because the distance to come back would add up to no savings incurred. Instantly one of their terribly busy employees miraculously became available. Strange....In all the time I was there I was the only client I saw. Time to pay and I got socked for $25.00 for oil change and no tire rotation. At 70 yrs of age I have that look that says "easy prey". Mr. Bucaro immediately told me his wife has an identical car so that "I should trust that he gave me top of the line oil as he does for hers" That as an expert he knows this is my real need for the sake of the engine. Why ask me first, right? Man, oh man am I grateful I did not go for more than oil or this guy may of cashed in for the day of off my hide. Caveat Emptor.

0
★☆☆☆☆

I drove all the way to Bucaro Bros when I saw their fairly good (?) ratings and their internet offer of $23.95 oil change including tire rotation. Wow! I told them did not need anything for my tires. I would take merely the oil change @ the $23.95 amount I deemed fair. They were supposedly too busy for min. 3 hours. I said I I'd have to leave but only because the distance to come back would add up to no savings incurred. Instantly one of their terribly busy employees miraculously became available. Strange....In all the time I was there I was the only client I saw. Time to pay and I got socked for $25.00 for oil change and no tire rotation. At 70 yrs of age I have that look that says "easy prey". Mr. Bucaro immediately told me his wife has an identical car so that "I should trust that he gave me top of the line oil as he does for hers" That as an expert he knows this is my real need for the sake of the engine. Why ask me first, right? Man, oh man am I grateful I did not go for more than oil or this guy may of cashed in for the day of off my hide. Caveat Emptor.

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Can't say enough about Okan and his group of guys. I only trust my car to this man.

Highly recommend anyone in Lincoln Park or Lakeview to only take your car to Bucaro Brothers!

2
★★★★★

Can't say enough about Okan and his group of guys. I only trust my car to this man.

Highly recommend anyone in Lincoln Park or Lakeview to only take your car to Bucaro Brothers!

.

Last Winter, I took my Jeep there to repair an automatic transmission leak that was relatively minor. I hadn't had a tune-up or had it inspected (except for periodic oil changes) in over four years. I asked them to do a bumper to bumper check-up on the Jeep. They came back with a laundry list of things that needed to be done and I ended up spending over $1,400 for belts, tubes, shocks, filters, mufflers, a rotor, etc, which included $460 in labor. It seemed like a lot of money but I thought I would get another 4-5 years of trouble-free driving. I drove it home from Bucaro Bros. and noticed it was running hotter than usual and this was in Winter. It turned out that the electric fan sensor went bad all of a sudden. No big deal, I ordered the part for $5.00 and installed it myself.

One year later (January 2010), I heard a loud thump and crunching sound while I was driving with the 4-wheel drive engaged. After that, my 4-wheel drive would not engage anymore. I took it to a 4-wheel drive specialist in Chicago and they advised that my transfer-case did not have any gear oil and, as a result had been destroyed. I park it in the garage every night and I would have noticed a leak. All this happened within one year of taking it to Bucaro Bros. for a bumper 2 bumper check-up. I guess checking the fluid level of the transfer case wasn't considered important! If they had, it would have saved me $1,600 for the cost of a used transfer case plus labor.

Thanks for nothing Bucaro Brothers!

0
★☆☆☆☆

Last Winter, I took my Jeep there to repair an automatic transmission leak that was relatively minor. I hadn't had a tune-up or had it inspected (except for periodic oil changes) in over four years. I asked them to do a bumper to bumper check-up on the Jeep. They came back with a laundry list of things that needed to be done and I ended up spending over $1,400 for belts, tubes, shocks, filters, mufflers, a rotor, etc, which included $460 in labor. It seemed like a lot of money but I thought I would get another 4-5 years of trouble-free driving. I drove it home from Bucaro Bros. and noticed it was running hotter than usual and this was in Winter. It turned out that the electric fan sensor went bad all of a sudden. No big deal, I ordered the part for $5.00 and installed it myself.

One year later (January 2010), I heard a loud thump and crunching sound while I was driving with the 4-wheel drive engaged. After that, my 4-wheel drive would not engage anymore. I took it to a 4-wheel drive specialist in Chicago and they advised that my transfer-case did not have any gear oil and, as a result had been destroyed. I park it in the garage every night and I would have noticed a leak. All this happened within one year of taking it to Bucaro Bros. for a bumper 2 bumper check-up. I guess checking the fluid level of the transfer case wasn't considered important! If they had, it would have saved me $1,600 for the cost of a used transfer case plus labor.

Thanks for nothing Bucaro Brothers!

Pros: Covenient Location

Cons: NOT VERY GOOD

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I have no relationship to this business other than the fact that I know I trustfully bring my car here and watch them fix it in front of my eyes. Because of them I did not purchase extended warranty for my car.

I have been taken advantage of in many repair shops and I am extremely happy with this business and their ethics on what they do.

I take my car there from suburbs.

2
★★★★★

I have no relationship to this business other than the fact that I know I trustfully bring my car here and watch them fix it in front of my eyes. Because of them I did not purchase extended warranty for my car.

I have been taken advantage of in many repair shops and I am extremely happy with this business and their ethics on what they do.

I take my car there from suburbs.

.

Great service and very honest. Took my Ford Windstar for regular checkup. Found that the fuel pump was defect and replaced it under manufacturer warranty. The manager could of easily tricked me into paying, but the manager checked to see if the car was under warranty. Thank you Bucaro Brothers!!! I will always come back.

2
★★★★★

Great service and very honest. Took my Ford Windstar for regular checkup. Found that the fuel pump was defect and replaced it under manufacturer warranty. The manager could of easily tricked me into paying, but the manager checked to see if the car was under warranty. Thank you Bucaro Brothers!!! I will always come back.

Pros: best price, service and very very honest

Cons: none what so ever

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The prices were very reasonable and the customer service was excellent!

I was in and out of the shop much quicker than expected and the work done is great!! I would highly recommend to everyone!!

2
★★★★★

The prices were very reasonable and the customer service was excellent!

I was in and out of the shop much quicker than expected and the work done is great!! I would highly recommend to everyone!!

Pros: Example: best croissants in town

Cons: What are the drawbacks?

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I have this shop's name from a friend. Great service and very friendly staff. I highly recommend to anyone looking for a great service and affordable prices

2
★★★★★

I have this shop's name from a friend. Great service and very friendly staff. I highly recommend to anyone looking for a great service and affordable prices

Pros: Example: best croissants in town

Cons: What are the drawbacks?

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Rip off and complete scam artists. Took my car in there about nine months ago only to find out from another mechanic that nothing had actually been fixed!!!

0
★☆☆☆☆

Rip off and complete scam artists. Took my car in there about nine months ago only to find out from another mechanic that nothing had actually been fixed!!!

.

Both my friend and I had horrible experiences. It seems that they charge you huge amounts of money for not doing ANYTHING!! I brought my car in due to my cv joint. Next thing I know I my bill is $1800 for the cv joint, a tune up and some other details. Well a couple of months go by and I'm having the same problem. I took it in again and showed them the warranty, so they fixed it again. That is they say they fixed it. Another couple of months go by and the warranty is up. So I go to another shop. They tell me that I did not get a tune up within the last two years and that my cv joints were never fixed. I ended up only paying another $200, which it should have originally cost. The same thing happened to my friend. She just took her car to another shop and they told her the same thing. After paying $1200 at Bucaro's, she has to pay another $730 to actually have someone fix the problem. DO NOT GO THERE!!! This place should go out of business. They deserve it. They rip people off.

0
★☆☆☆☆

Both my friend and I had horrible experiences. It seems that they charge you huge amounts of money for not doing ANYTHING!! I brought my car in due to my cv joint. Next thing I know I my bill is $1800 for the cv joint, a tune up and some other details. Well a couple of months go by and I'm having the same problem. I took it in again and showed them the warranty, so they fixed it again. That is they say they fixed it. Another couple of months go by and the warranty is up. So I go to another shop. They tell me that I did not get a tune up within the last two years and that my cv joints were never fixed. I ended up only paying another $200, which it should have originally cost. The same thing happened to my friend. She just took her car to another shop and they told her the same thing. After paying $1200 at Bucaro's, she has to pay another $730 to actually have someone fix the problem. DO NOT GO THERE!!! This place should go out of business. They deserve it. They rip people off.

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I took my car in a few months ago to Bucaro. I was greated right away by Jim. Needless to say I got my breaks done at a fair price and I was in and out in an hour. The place is VERY clean. They also went over my car and let me know that I needed new struts but not right away and I also needed 2 new tires and they showed me why I needed new tires. I would recommend this shop to anyone! They do charge $80 hr labor but the service is well worth it. They also offer a warranty which is nice because a bad part should not be blamed on a GOOD mechanic.

2
★★★★★

I took my car in a few months ago to Bucaro. I was greated right away by Jim. Needless to say I got my breaks done at a fair price and I was in and out in an hour. The place is VERY clean. They also went over my car and let me know that I needed new struts but not right away and I also needed 2 new tires and they showed me why I needed new tires. I would recommend this shop to anyone! They do charge $80 hr labor but the service is well worth it. They also offer a warranty which is nice because a bad part should not be blamed on a GOOD mechanic.

Pros: Fast and fair!

Cons: None

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I was hestant to travel so far outside of my local area just to get my car serviced but Bucaro was highly recomended by a close friend of mine so i decided to give it a try. I have to say as a single parent i am always looking for a good deal and Bucaro is where its at. I found their service to be both freindly and quick (they fixed my car THE SAME DAY). I dont know if they hired new mechanics since the perviouse posts but i had no problems at all. I gave Bucaro Brothers two thumbs up.

2
★★★★★

I was hestant to travel so far outside of my local area just to get my car serviced but Bucaro was highly recomended by a close friend of mine so i decided to give it a try. I have to say as a single parent i am always looking for a good deal and Bucaro is where its at. I found their service to be both freindly and quick (they fixed my car THE SAME DAY). I dont know if they hired new mechanics since the perviouse posts but i had no problems at all. I gave Bucaro Brothers two thumbs up.

.

I recently used Bucaro to service the engine of my car. I found them to be very helpful, fast, and fair in price. The people that work there were very friendly and did a good job explaining to me what exactly was wrong with my car and how they were going to fix it. also just as a side note--the place is so clean you could eat off the floor. I would recomend Bucaro Brothers Auto care to anyone.

2
★★★★★

I recently used Bucaro to service the engine of my car. I found them to be very helpful, fast, and fair in price. The people that work there were very friendly and did a good job explaining to me what exactly was wrong with my car and how they were going to fix it. also just as a side note--the place is so clean you could eat off the floor. I would recomend Bucaro Brothers Auto care to anyone.

Pros: parking is available in front of the store

Cons: none

.

I never had work done on my car in Chicago up until my check engine light had been on for several weeks. Bucaro is relatively close to where I work so I thought it would be convenient to try them.

I took my car in one night 3 hours prior to their closing for them to check out my light and mind you, I had called earlier in the day to tell them I was coming, the man who was working the desk was not approachable whatsoever and very bluntly said there was no way for them to look at it that night and they would the next morning. I was hesitant, but left my car and did not hear from them until I called them myself at 4pm the next day. Still hadn't looked at it. 5:30 I got a call that I needed new spark plugs, wires and a coil for a ridiculously high quote of $430! I knew right then I wasn't going to have them work on it - that price is quadruple what it should be!

Later that night I went to pick it up. He tried to charge me a fee for looking at it which I managed to get out of. He showed me the damaged wires and I agreed I needed them changed, but there was no way I would pay that much and at this point, I really didn't trust this guy at all. Took my car and got a call the next day: "Our mechanic realized he left a plug tester in your car...sorry, could you bring it back in and we'll take it out?" I was shocked and confused as to how the hell this could happen because it is not good to be driving around with your spark plugs not attached and can cause major damage to lots of other things. 2 days later, I noticed the lever for my trunk/gas beside the hood lever inside my car was broken off, probably from them trying to open the hood..? who knows...

Long story short, I ended up having people (family) I could TRUST work on my car, and installed new plugs and wires on the street for $55 in parts. Finished. Check engine light is off and the car is running much better.

Bottom line: These guys are careless and a disgrace to all decent mechanics.

0
★☆☆☆☆

I never had work done on my car in Chicago up until my check engine light had been on for several weeks. Bucaro is relatively close to where I work so I thought it would be convenient to try them.

I took my car in one night 3 hours prior to their closing for them to check out my light and mind you, I had called earlier in the day to tell them I was coming, the man who was working the desk was not approachable whatsoever and very bluntly said there was no way for them to look at it that night and they would the next morning. I was hesitant, but left my car and did not hear from them until I called them myself at 4pm the next day. Still hadn't looked at it. 5:30 I got a call that I needed new spark plugs, wires and a coil for a ridiculously high quote of $430! I knew right then I wasn't going to have them work on it - that price is quadruple what it should be!

Later that night I went to pick it up. He tried to charge me a fee for looking at it which I managed to get out of. He showed me the damaged wires and I agreed I needed them changed, but there was no way I would pay that much and at this point, I really didn't trust this guy at all. Took my car and got a call the next day: "Our mechanic realized he left a plug tester in your car...sorry, could you bring it back in and we'll take it out?" I was shocked and confused as to how the hell this could happen because it is not good to be driving around with your spark plugs not attached and can cause major damage to lots of other things. 2 days later, I noticed the lever for my trunk/gas beside the hood lever inside my car was broken off, probably from them trying to open the hood..? who knows...

Long story short, I ended up having people (family) I could TRUST work on my car, and installed new plugs and wires on the street for $55 in parts. Finished. Check engine light is off and the car is running much better.

Bottom line: These guys are careless and a disgrace to all decent mechanics.

Pros: ?

Cons: Careless work. Rude employees. Timely and EXPENSIVE

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I took my car in for brake work and they did a poor job. Addtionally, when they changed my oil, they broke my dipstick and didn't bother to mention it to me.

0
★☆☆☆☆

I took my car in for brake work and they did a poor job. Addtionally, when they changed my oil, they broke my dipstick and didn't bother to mention it to me.

Pros: Price

Cons: Poor work quality, Careless

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I had a check engine light come on for my Blazer and took it into Bucaro Bros. based upon these online reviews. My experience with them was very costly as they charged me $100 more for a part than what was listed online and the labor cost was unneccessarily high at $80/hour, most places should charge $60/hour. I forgot to mention the whole process could have been done in 20minutes but they charged me 2hrs in labor($160). If I did myself(which I should have) it would have been about $300 cheaper. I will say that they were very quick about it. Customers BEWARE. Still looking for an honest auto shop. Let me know if you find one.

0
★☆☆☆☆

I had a check engine light come on for my Blazer and took it into Bucaro Bros. based upon these online reviews. My experience with them was very costly as they charged me $100 more for a part than what was listed online and the labor cost was unneccessarily high at $80/hour, most places should charge $60/hour. I forgot to mention the whole process could have been done in 20minutes but they charged me 2hrs in labor($160). If I did myself(which I should have) it would have been about $300 cheaper. I will say that they were very quick about it. Customers BEWARE. Still looking for an honest auto shop. Let me know if you find one.

Pros: Quick service, Accurate Quote

Cons: Expensive, Unfair, Unneccessary

.

I've made the mistake of going to them because they were close to where I live and it was easy to drop off my car on my way to work. Boy was I stupid to trust these guys. First of all they give you a really unfriendly attitude when you ask questions about the job. Best of all when they claim to have done their job, the job wasn't done correctly and my engine problem came back only two days and $400 later, so I ended up having to go there 3 times before they finally fixed it correctly. Okay, they didn't charge me for the other three visits, but they clearly didn't know what they were doing and did a sloppy job by not getting it right the first time.

I'm much happier with my local Mobile station mechanic whom I can trust.

0
★☆☆☆☆

I've made the mistake of going to them because they were close to where I live and it was easy to drop off my car on my way to work. Boy was I stupid to trust these guys. First of all they give you a really unfriendly attitude when you ask questions about the job. Best of all when they claim to have done their job, the job wasn't done correctly and my engine problem came back only two days and $400 later, so I ended up having to go there 3 times before they finally fixed it correctly. Okay, they didn't charge me for the other three visits, but they clearly didn't know what they were doing and did a sloppy job by not getting it right the first time.

I'm much happier with my local Mobile station mechanic whom I can trust.

Pros: Convenient location

Cons: Bad service, Shoddy repair work, Hostile attitude

.

very expensive slow and not the greatest work ever, seriously

0
★☆☆☆☆

very expensive slow and not the greatest work ever, seriously

.

My car was making a noise like a lawn mower. Took it to Bucaro, they looked it over for free and ended up diagnosing catalytic converter problems. That's an expensive problem! They then told me to check with my manufacturer because there was a possibility of an 8 year 80,000 warranty on emissions. The only warranty I was aware of was the 6 year 60,000 mile warranty which had just passed due to age. But on their recommendation I called and sure enough the car was covered. My problem was fixed for free by the manufacturer. I never would have checked into it had it not been for the friendly, knowledgeable service. Plus it's the cleanest garage in town!!

2
★★★★★

My car was making a noise like a lawn mower. Took it to Bucaro, they looked it over for free and ended up diagnosing catalytic converter problems. That's an expensive problem! They then told me to check with my manufacturer because there was a possibility of an 8 year 80,000 warranty on emissions. The only warranty I was aware of was the 6 year 60,000 mile warranty which had just passed due to age. But on their recommendation I called and sure enough the car was covered. My problem was fixed for free by the manufacturer. I never would have checked into it had it not been for the friendly, knowledgeable service. Plus it's the cleanest garage in town!!

Pros: Clean, Helpful, no charge diagnosis

.

I like how honest these guys are. My struts were not looking good, but they still had some time on them. They told me they needed to be fixed, but it wasn't a high priority. And I walked out without spending the $600 I didn't have. Also, being open on the weekends and having a tow truck on call is an added plus when my electrical system went down on a Sunday (fixed same day). I came back to fix the struts and he remembered my car (6 months later). How cool.

2
★★★★★

I like how honest these guys are. My struts were not looking good, but they still had some time on them. They told me they needed to be fixed, but it wasn't a high priority. And I walked out without spending the $600 I didn't have. Also, being open on the weekends and having a tow truck on call is an added plus when my electrical system went down on a Sunday (fixed same day). I came back to fix the struts and he remembered my car (6 months later). How cool.

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