Neo Bella Salon

I had my hair highlighted and cut by Amanda. I really didn't know what I wanted going in. After consulting with Amanda, I went from long hair to short and I love my chunky highlights. I feel like I look younger and more hip. Also, I felt comfortable knowing that Amanda would not let me get my hair done in a way that did not compliment me. I know nothing about color line. I am an average person with no knowledge of the salon business. I think that the other comments must have been made by people who really do their research or that have been in the business. Really, I don't care what color line a salon uses as long as the customer service is World class. In this instance, I felt like I was the center of attention and my needs were well satisfied. Everyone there is very friendly and I am glad to have a new stylist that I feel I can trust. I will be recommending to all my friends that they give Neo Bella a try.

Posted 07/02/09 | Report Abuse

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When I first got to Neo Bella I was not sure about the place because of the location. When I entered the door, I was really surprised at the quality of customer service. Laura makes everyone feel important, comfortable, and by the end of the visit, you just don't want to leave. Laura spent time finding out about our whole family and paired up a stylist according to each person's needs. Pam cut/styled my hair and did a fantastic job. Robert did the color which turned out nice. I really don't like the color line used and would suggest that they get a different line. I do recommend NeoBella and we will return.

Posted 06/22/09 | Report Abuse

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I agree that the prices are on the higher end. My service was good and I also agree I'm not sure how much I like the new color line. The owner and staff are very friendly, which is great. However, the salon itself is dusty and dirty. Usually salons that charge upwards of $ 160 for highlights and cut are nice. The mirrors are dirty, the seats are dusty. Needs a makeover! I could get the same services in a nice, cleaner salon with a hair color line that I have used in the past and like. I really do like how friendly and accomodating the staff is, but I know I can get the same service for the same price elsewhere in a nicer salon.

Posted 06/13/09 | Report Abuse

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I've been getting my hair cut at Neo Bella for several years, and am always satisfied. Renee does a fantastic job, and everyone in the salon is always warm and friendly. Laura, the owner, has years of salon experience and it shows in her knowledge and professionalism. Little things, like always calling ahead to confirm the appointment, and offering to take my coat when I walk in the door, make the difference. I can get a haircut anywhere -- but I always get what I pay for at Neo Bella.

Posted 04/10/09 | Report Abuse

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I love this place. I am from Houston Texas and was visiting Naperville due to my husbands office job. I found the salon very friendly and the hair stylist Katie really listened to how I wanted my hair cut. I would recommend this place in a heart beat.

Posted 03/06/09 | Report Abuse

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i came across neo bella salon when i was in town for work and needed a haircut on short notice. i was really surprised at how attentive and friendly the staff was with me even though i was just a walk-in. if i lived in the area i would go back if not just for the great service, but the girl with dark hair who was doing nails was gorgeous in my opinion.

Posted 01/16/09 | Report Abuse

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I have been going to Neobella Salon for about 4 years now and have always received such friendly and personalized service. I always enjoy talking to the staff with my freshly brewed cup of coffee. I have recommended them to my friends and family and I definitely think you should try it out.

Posted 11/12/08 | Report Abuse

2 out of 3 people found this review helpful.

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I have been going to this salon for a couple years and would never think about going anywhere else! My stylist, Brittney, always does an amazing job on the color and cut. The owner of the salon, Laura, is wonderful and always there to greet you with a smile! I recommend this salon to all my friends and family!

Posted 10/13/08 | Report Abuse

1 out of 1 people found this review helpful.

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I just had my hair done at Neo Bella and saw a very sweet and charming stylist named Renee. She gave the best mens haircut I've ever had. The fade was perfect the whole way up and she showed me how to style it to look that good on my own. She showed me the best product to use ( not the most expensive) and was also treated very nice by the owner Laura when I was leaving. I cant wait to see them all again!!!!

Posted 09/28/08 | Report Abuse

2 out of 3 people found this review helpful.

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I had been going to a Salon Chain for several years, prices went up, service went down. I was waiting longer and longer in between appointments due to the price and dreading going back. My husbands co-worker recommended Brittany and Neo Bella. I had my first appointment yesterday, but it will not be my last! Brittany was great, very friendly and nice. She made some changes to my color that look very good and still listened to what I had to say in regards to the cut.Salon had a great atmosphere, very upbeat. I appreciate that fact that they did not push any product on me, I hate that!

Posted 09/27/08 | Report Abuse

1 out of 1 people found this review helpful.

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I have been to many upscale salons in my life, and I have always colored my hair. Neo Bella has the most upbeat, personable and accommodating owner I have ever met. I go to Niki who takes the time to ask questions to get you what you're looking to achieve in your hair style. ( You're the Best!!!) I get compliments on my hair everywhere I go.

Thank you Niki and Laura for making me feel and look great! And by the way the coffee is not bad either.

Lori Williams Your blonde client

Posted 08/06/08 | Report Abuse

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I love this salon! My stylist, Brittany, is THE BEST!! I love the way she does my blonde hair, even though I have well-water, my color is NEVER BRASSY!! The new color is AWESOME! Best blonde I ever had. It is soft, with wonderful blonde tones!! The staff is friendly and accommodating! The atmosphere is comforting and relaxing. After a long day at work, I look forward to going to the salon & relaxing. They serve wine and welcome me with open arms.

Posted 08/01/08 | Report Abuse

1 out of 1 people found this review helpful.

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I just moved to Naperville and was lucky to find Neo Bella Salon. My stylist, Nevena, is simply the best I've ever worked with. She was very precise with my wavy hair and delivered a look I've never been fortunate to experience before. I will gladly recommend Nevena and Neo Bella to everyone I meet! I thought the price was about right, and the staff and owner were extremely friendly and provided a nice level of service with complimentary beverages - nice touch! All I can say is THANK YOU, THANK YOU! I will be back over and over!

Posted 07/27/08 | Report Abuse

2 out of 2 people found this review helpful.

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I had an amazing experience at Neo Bella Salon. I liked that Niki payed a lot of personal attention to me and my needs. She would first ask me what i wanted and would listen me out until the end.When i was done she would give me proper recommendations and tell me what could and could not be done with the texture and style of my hair.In the end my new hairstyle looked great.I'm very grateful that she pointed me into the right direction on how to treat and take care of my hair on a daily base.I would tell all of my friends about Niki.

Posted 07/22/08 | Report Abuse

1 out of 1 people found this review helpful.

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I like this salon. Nice job on cut, style & color. I am a little disappointed in the new color product they use. It has a VERY strong smell and color doesn't last as long. I don't know why they switched, since the other product worked GREAT and my hair looked and felt better. If I find a salon that carries the former product, I'd switch salons; otherwise, I'll keep going here. If you just want a salon for just hair cuts, I would definately recommend this salon.

Posted 06/29/08 | Report Abuse

1 out of 2 people found this review helpful.

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I had a bad color experience (worst ever)! I have no respect for the stylist because she wouldn't even "fess up" that she made a terrible mistake. Also, she was VERY slow with both cut and the color. I don't have all day to waste sitting in a salon. A few other employees told me what happened with the color screw up and tried their best to fix it. That colorist was polite and explained all options...did a good job. Bottom line is I paid $125 for severely damaged hair. The owner didn't offer any of my money back or even a future discount or anything to compensate...poor business practice.... They use to have a great color line, but just recently switched. The new one leaves hair less shiny and color looks fake. Some of the staff are very nice and I'm sure they have some good stylists and colorist. Just be very careful...

Posted 06/22/08 | Report Abuse

1 out of 3 people found this review helpful.

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I am a long term client at this establishment, even since before the ownership changed to the present owner a few years ago. I was treated well before the turnover when the salon was NeoClassique. However, I was nervous about what the new establishment was going to be like, I decided to stay rather than look for another salon. So, I continued receiving service at NeoBella salon. I have found the new ownership to be terrific. There is an overall friendly and outgoing appeal to NeoBella that I noticed from the beginning of the change in ownership which quickly eased my anxieties about a, "new salon" in the same location. I have stated, "It is like someone put skylights in the ceiling", as the atmosphere seems so sunny and pleasant and much more outgoing and friendlier than before. Owner and staff are very professional and extremely willing to please. I have recommended Neo Bella to many who compliment me on my hair color (foils), and style. Incidentally, I pity the stylist that has to color and foil my head of hair as I have enough hair for at least two people! Yes, I seem to receive more compliments now than before the turnover in management/ownership. Long before going to Neo Bella, back when it was Neo Classique, I had my highlights, cut, etc. done in Naperville by an,"upscale" salon with an upscale price! Personnel seemed overworked and not nearly as friendly there. So, I decided to give NeoClassique, at the time, a try. Wow, much better service, less waiting time and better pricing than the previous salon! Now, NeoBella, staff has pretty much changed over, but the owner has a nack for bringing in talent! I still haven't decided which stylist I prefer as all of the staff at NeoBella are terrific. I just began getting, "gel nails" for the first time last July. Heather, you're terrific! Very knowledgeable about nail treatments and overall "glam"! Yes, Heather, you're an awesome lady! ... very willing to teach clients when it comes mani/pedicure treatments, etc. Gals, (and new fellow), at NeoBella, I give you an overall 5-star rating and won't ever leave as I feel I have established what feels like friendships at this salon, I must pass at least 5 full-service salons from my office to Brighton Commons where NeoBella is located. I haven't even considered giving any others even a try as I am very happy with the "NeoBella family".I wish you the very best of luck and prosperity for the future. Keep up the good work! Thank you very much for taking such super care of my hair, which is not an easy task! I really love my hair and nails, but especially, love the overall personal and friendly atmosphere, right down to my NeoBella nickname, "Jewelry-June"! So funny, indeed!! Fondest Regards,
June Crumrine, Owner
London West Gems Inc., Naperville

Posted 11/12/07 | Report Abuse

1 out of 1 people found this review helpful.

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Make sure to see Reneee at Neo Bella Salon (formerly Neo Classique) when you go, she made sure I got the hair cut and color that I wanted - a first for me at a salon!

PROS: friendly staff, quiet atmosphere, up to date products, etc.
CONS: Wasn't a fan of the purple wall color - but oh well!

Posted 07/24/06 | Report Abuse

1 out of 1 people found this review helpful.

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