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217-384-3055
1502 N Cunningham Ave Urbana, IL 61802
Special Offer:
OIL CHANGES NEW AND USED ENGINE SWAPS AC SERVICE TUNE-UPS BRAKES YOU NEED IT WE WILL TAKE CARE OF YOU
| Recommended: | yes | 0 | no | 0 |
LOWEST LABOR RATES IN CENTRAL ILL. FAMILY OWNED AND OPERATED WE TREAT YOU LIKE FAMILY BECAUSE YOU ARE
I have been living in Chambana for 7 years now, and never trusted anyone with my car. I always hired family or friends to do cheap, quick fixes that were just as good of a job, or I would take my car to Chicago. Then I needed to find a place I could trust, so I did a little research. I found KCM and decided to give them a try, I was amazed at how well they treated me. What I loved most was the diversity in the workplace. There were blacks and whites working together, as well as women, which makes me trust them even more. I am a white woman who grew up in Chicago area, so I have always only trusted black Chicago mechanics because they tend to do better jobs for cheaper than most "professional" places. So that was a big plus for KCM, that they work together, you don't have to worry about racism, or sexism. I have experienced many occasions where people would try to sell me stuff I know I don't know just because I am a woman. At KCM, the mechanic even let me go back to the garage and he SHOWED me the things that were wrong with my car, as well as explained to me what he was going to do and why it would need to get done. And when there were things that did not NEED to get done, but SHOULD get fixed, he did not pressure me to do so when I told him I'd prefer to wait on the other stuff. He also found something with my tire that the last place didn't do right, and he may have saved my life. If not, my tire would have flown off, and I have had that happen to me before, so I appreciated that. Finally, what was BEST about this place, is that the man did not charge me any labor. I could not believe that. The woman told me my total was "67" dollars (for a "70 dollar" part). I asked her "why is it that low? What's in it for him?" She said, "he's just a really nice guy". Finally, she said that he gets discounts on the parts which is why I paid less there than I would have if I had bought the part from Auto Zone and done it myself. So you want a trustworthy, family owned business, go to KCM!
Posted 05/12/09 | Report Abuse
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I have been going to this shop for a couple of years. They always treat you well and prices are very good. I feel like I'm a family member when I go in....they make you feel at home.
Posted 12/19/08 | Report Abuse
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I just picked my car from KCM. I got few problems solved. Very happy with their skill and care for customers. They know what they are doing. Highly recommended. I felt very comfortable talking to them.
Posted 07/25/08 | Report Abuse
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I love this shop. Their price is cheap to fair and the owners are so knowlegable. They are ethustic and don't fear to tell something for free. If you give them a phone call and tell them your problem, they will tell you how to deal with it for free if they believe you can do that by yourself. I always compare the prices between at least two shops before going to fix up my car. This shop is always able to offer a better price because it is family owned. Sometimes they just tell you that you don't even need to change certain thing suggested by another shop. They will tell you be careful about most auto shops.
Posted 11/02/05 | Report Abuse
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"Last nite I received a call (Tues) from one of your salesmen, ..."
