Advanced Electronic Industries

★★★★★
Specializing in Service for over 60 Years
  • 7c westport ct.

    Bloomington, IL 61704

    Map & Directions
  • 309-454-1440

About Advanced Electronic Industries

Hours
We answer phones during the listed hours below. We normally will make an appointment for on site service and also for carry in service. Please call ahead of time even for carry in service. Mon-Fri 9:00-5:30

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Do not go to advanced electronics!! I was sent to this place by samsung for a my tv which is under warranty. When dropping my tv off I was told he would be in at 10 am. Got to the store and the man wasnt there, and was at lunch so I had to

3
★★★★★

Do not go to advanced electronics!! I was sent to this place by samsung for a my tv which is under warranty. When dropping my tv off I was told he would be in at 10 am. Got to the store and the man wasnt there, and was at lunch so I had to

.

Terrible service. Was told that they would have the part fixed and installed by 11am and after waiting 4 hours I finally called. The guy sounded as if he just woke up & said he was running behind. I voiced my frustration and said he has

3
★★★★★

Terrible service. Was told that they would have the part fixed and installed by 11am and after waiting 4 hours I finally called. The guy sounded as if he just woke up & said he was running behind. I voiced my frustration and said he has

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Not sure what the previous review is all about, we have been doing business with these guys for years and how they charge for service calls has never really changed. They charge for the initial service call, and if they can't fix the set

3
★★★★★

Not sure what the previous review is all about, we have been doing business with these guys for years and how they charge for service calls has never really changed. They charge for the initial service call, and if they can't fix the set

.

Do NOT use Advanced Electronics to repair or diagnose your tv! They are dishonest and overpriced! We had white dots appear on our screen and Samsung said that they would pay for parts, we would only be responsible for labor. They connected

3
★★★★★

Do NOT use Advanced Electronics to repair or diagnose your tv! They are dishonest and overpriced! We had white dots appear on our screen and Samsung said that they would pay for parts, we would only be responsible for labor. They connected

.

They overcharge on servuce calls and their prices are too high. I do not recommend this company. They are bad....

3
★★★★★

They overcharge on servuce calls and their prices are too high. I do not recommend this company. They are bad....

.

Our 60" LG Plasma started having issues, and AEI is LG's approved warranty service provider in our area.

We live about 40 miles from AEI, but Kim scheduled Aaron, the service representative, to come out to our home.

Aaron called when

3
★★★★★

Our 60" LG Plasma started having issues, and AEI is LG's approved warranty service provider in our area.

We live about 40 miles from AEI, but Kim scheduled Aaron, the service representative, to come out to our home.

Aaron called when

.

Very satisfied with the service and work that was performed. Aaron is extremely knowledgeable, friendly and willing to stop and talk about what needs to be done and why. He treated my TV and the cabinet it was in as if they were his own.

5
★★★★★

Very satisfied with the service and work that was performed. Aaron is extremely knowledgeable, friendly and willing to stop and talk about what needs to be done and why. He treated my TV and the cabinet it was in as if they were his own.

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.

Wish I could give them a NO star! Paid this place almost $120 to "diagnose" the problem with my tv and to tell me what it would cost for repair. When I was told the repairs would be $540 of course, I didn't get it fixed. I asked them

3
★★★★★

Wish I could give them a NO star! Paid this place almost $120 to "diagnose" the problem with my tv and to tell me what it would cost for repair. When I was told the repairs would be $540 of course, I didn't get it fixed. I asked them

.

After 6 months, our large plasma TV quite working. Had a difficult time dealing with Panasonic to get repair initiated. Called Advanced Electronics and part was in their hands within 24 hours and service to TV was 48 hours from initial call! And we are an hour away from Normal. They dealt with Panasonic for us!! We are still waiting to hear back from Panasonic.

2
★★★★★

After 6 months, our large plasma TV quite working. Had a difficult time dealing with Panasonic to get repair initiated. Called Advanced Electronics and part was in their hands within 24 hours and service to TV was 48 hours from initial call! And we are an hour away from Normal. They dealt with Panasonic for us!! We are still waiting to hear back from Panasonic.

.

Dropped a big screen of there a few days ago. they told me it would be at least a week before i heard back from them. they called the very next day and said what the problem was and that it couldnt be fixed cause zenith hasnt made parts for these for a few yrs. wouldnt they have told me that in the first place when i said how old the tv was? it dosent matter what the problem is. if they dont make parts then it cant be fixed period. also refused to install aftermarket parts. seems like a pretty good money making business. 90 bucks and tell them it cant be fixed. gonna call tomorrow and ask for my money back.

0
★☆☆☆☆

Dropped a big screen of there a few days ago. they told me it would be at least a week before i heard back from them. they called the very next day and said what the problem was and that it couldnt be fixed cause zenith hasnt made parts for these for a few yrs. wouldnt they have told me that in the first place when i said how old the tv was? it dosent matter what the problem is. if they dont make parts then it cant be fixed period. also refused to install aftermarket parts. seems like a pretty good money making business. 90 bucks and tell them it cant be fixed. gonna call tomorrow and ask for my money back.

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brought in a 46" tv in 10/2008 for repair. Paid $90 for a diagnostic report. A week later i was told it would cost approx $300 to fix, and subsequently agreed to pay. Called later that day and told it would be $300 more than quoted. Advised them to hold off and fax the estimate, as I wanted to send to manufacturer. Waited a week for report and called. Told that employee who examined my tv was sent a request to write report. Called every week for 2.5 mos. and always given an apology and told it would be coming. Arrived at store on 12/22/08 and requested tv and refund. Person who examined tv apologized for delay and said it would be faxed by morning. Called after holiday and informed them that it had not been rec'd. Rec'd apology and again advised that it would be forthcoming. I informed that if the report was not received by 1/5/09 I had no choice but to take tv back. Called 0n 1/8 and advised not received. Told that it would be faxed by morning. Told them I could not tolerate the run-a-round any longer. Report never received. Arrived at store on 1/16 and requested tv and refund. Advised there was a problem they had made the initial $300 worth of repair to tv and would need to take out part, but could not be done until monday. Advised that I was very unhappy as this was the second time I made arrangements for a vehicle to haul tv and did not receive it. Employee appologized and said that she would tell her "boss" that the store needed to make special delivery to my home on tuesday or thursday due to all the inconveniences. Arrived at store unexpectedly on 1/26 and was told by the boss refused to deliver. I advised that I would call with time to pick up tv to give them ample time to do disrepair. Called on 1/28 and advised that I would be in on Feb 4th at 5pm to pick up tv and $90 refund. Was advised that was ok. Arrived at store and rec'd tv, but was told that they would not refund my $90 because they do not have to issue the diagnostic estimate/report in writing.

0
★☆☆☆☆

brought in a 46" tv in 10/2008 for repair. Paid $90 for a diagnostic report. A week later i was told it would cost approx $300 to fix, and subsequently agreed to pay. Called later that day and told it would be $300 more than quoted. Advised them to hold off and fax the estimate, as I wanted to send to manufacturer. Waited a week for report and called. Told that employee who examined my tv was sent a request to write report. Called every week for 2.5 mos. and always given an apology and told it would be coming. Arrived at store on 12/22/08 and requested tv and refund. Person who examined tv apologized for delay and said it would be faxed by morning. Called after holiday and informed them that it had not been rec'd. Rec'd apology and again advised that it would be forthcoming. I informed that if the report was not received by 1/5/09 I had no choice but to take tv back. Called 0n 1/8 and advised not received. Told that it would be faxed by morning. Told them I could not tolerate the run-a-round any longer. Report never received. Arrived at store on 1/16 and requested tv and refund. Advised there was a problem they had made the initial $300 worth of repair to tv and would need to take out part, but could not be done until monday. Advised that I was very unhappy as this was the second time I made arrangements for a vehicle to haul tv and did not receive it. Employee appologized and said that she would tell her "boss" that the store needed to make special delivery to my home on tuesday or thursday due to all the inconveniences. Arrived at store unexpectedly on 1/26 and was told by the boss refused to deliver. I advised that I would call with time to pick up tv to give them ample time to do disrepair. Called on 1/28 and advised that I would be in on Feb 4th at 5pm to pick up tv and $90 refund. Was advised that was ok. Arrived at store and rec'd tv, but was told that they would not refund my $90 because they do not have to issue the diagnostic estimate/report in writing.

Cons: TWO THUMBS DOWN!!

 

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