Dolphin Car Wash & Detailing

★★☆☆☆
41.3771 -88.422
Map and Directions to Dolphin Car Wash & Detailing

815-941-0567

1720 Division St

Morris, IL

60450

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About Dolphin Car Wash & Detailing

Categories

Automotive

Automotive
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2.4 10
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Reviews 1 - 10 of 10.
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This is the worst car wash in Illinois There Joliet location broke down and spayed hydraulic fluid all over my car. They them tried to hand wash it with a hard sponge and a degreaser that cause a lot of damage to my cars paint scratches and swirl marks

I had to take my car to a professional detail shop to be buffed out and also had to have a body shop repaint my back bumper.. I would steer clear of this place as they will ruin your car. My total damage was almost $500 dollars. They tried to offer me $150 in car wash credit for my damage. I wouldn't let this place wash my dog let alone ever touch my car again

1
★☆☆☆☆

This is the worst car wash in Illinois There Joliet location broke down and spayed hydraulic fluid all over my car. They them tried to hand wash it with a hard sponge and a degreaser that cause a lot of damage to my cars paint scratches and swirl marks

I had to take my car to a professional detail shop to be buffed out and also had to have a body shop repaint my back bumper.. I would steer clear of this place as they will ruin your car. My total damage was almost $500 dollars. They tried to offer me $150 in car wash credit for my damage. I wouldn't let this place wash my dog let alone ever touch my car again

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.

Never again for these clowns. The car wash was run down and poorly maintaned. The brushes were filthy and badly scratched my clearcoat. The manager stated that the scratches were there when I brought it in refused to do anything about it. Also, there were many areas of the car that did not come clean, so the detail guys finished cleaning it with towels, grinding the dirt into the finish. They have no clue how to properly clean a car...

1
★☆☆☆☆

Never again for these clowns. The car wash was run down and poorly maintaned. The brushes were filthy and badly scratched my clearcoat. The manager stated that the scratches were there when I brought it in refused to do anything about it. Also, there were many areas of the car that did not come clean, so the detail guys finished cleaning it with towels, grinding the dirt into the finish. They have no clue how to properly clean a car...

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1 out of 1 people found this review helpful.

.

I used to work for dolphin car wash years ago while going to college. If you read these reviews about the company most of them are inaccurrate! Legitimate damages that occur are taken care of by the company in a quick manner! Also, bikini car washes? The owner is a family man and would never do something like that! This company is nothing but a class act and have a great run business. I have never had a boss that took more pride in his work than dolphin car wash. Although I haven't worked there in some time, I have been a loyal customer ever since i went away for my last part of schooling! I have never had a problem in the 13 years I have been a customer there. My family and friends are all customers of dolphin, so the company must be doing something right!

5
★★★★★

I used to work for dolphin car wash years ago while going to college. If you read these reviews about the company most of them are inaccurrate! Legitimate damages that occur are taken care of by the company in a quick manner! Also, bikini car washes? The owner is a family man and would never do something like that! This company is nothing but a class act and have a great run business. I have never had a boss that took more pride in his work than dolphin car wash. Although I haven't worked there in some time, I have been a loyal customer ever since i went away for my last part of schooling! I have never had a problem in the 13 years I have been a customer there. My family and friends are all customers of dolphin, so the company must be doing something right!

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0 out of 1 people found this review helpful.

.

ive been going to the one they have in ottawa since i bought my truck in 2007. i get it detailed two times a year and washed often. i try to take good care of my truck as it was not cheap to purchase. i went to dolphine on oct 8 th and while my truck was comin out, my bug sheild come flying off. the little man brought it to me stating they were not responsiable for fixing it???? never once did he say iam sorry ma:am. he then informed me that they would not pay for anything that has been glued on. i asked to speak to the manager and he claimed he was one. laughing i asked again and he went and got another fool. he come in and never said sorry, he just started talking about read the signs???? i dont know about you all but when i go to a car wash iam lookin at the sign to tell me what i want to purchase best to clean my truck. i explained that his coworker stated that they wouldnt pay for glued on peices and showed him were this has been screwed on for four years now by big boys toys. he looked at his coworker like he was nuts and wasnt sure what he was talking about, then went back to telling me to read the signs????? well to say the least i have told all my friends that used to go there to never go there again as well as they will never see one more dime of my money.... fools must not need to stay in business, if they can afford to treat some of theyre best clients that way...... STAY AWAY FROM THEM

1
★☆☆☆☆

ive been going to the one they have in ottawa since i bought my truck in 2007. i get it detailed two times a year and washed often. i try to take good care of my truck as it was not cheap to purchase. i went to dolphine on oct 8 th and while my truck was comin out, my bug sheild come flying off. the little man brought it to me stating they were not responsiable for fixing it???? never once did he say iam sorry ma:am. he then informed me that they would not pay for anything that has been glued on. i asked to speak to the manager and he claimed he was one. laughing i asked again and he went and got another fool. he come in and never said sorry, he just started talking about read the signs???? i dont know about you all but when i go to a car wash iam lookin at the sign to tell me what i want to purchase best to clean my truck. i explained that his coworker stated that they wouldnt pay for glued on peices and showed him were this has been screwed on for four years now by big boys toys. he looked at his coworker like he was nuts and wasnt sure what he was talking about, then went back to telling me to read the signs????? well to say the least i have told all my friends that used to go there to never go there again as well as they will never see one more dime of my money.... fools must not need to stay in business, if they can afford to treat some of theyre best clients that way...... STAY AWAY FROM THEM

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1 out of 2 people found this review helpful.

.

i took my car to dolphin car wash. first they locked my keys in the car, then when they went to push it out, the employee pushed the car by the spoiler and dented the truck. another manager even seen him do it, and started apologizing. i went and got estimates, brought them back to dolphin car wash in morris il, first the owner tried to bribe me with free car washes. which i didnt want, i wanted my vehicle back the way it was when i pulled in. in the end he told me he had it on tape and the other manager saw it happen. and with all this he told me flat out that he wasnt gonna pay. i think everyone needs to know how this buisness is ran, unless u really dont care about your vehicle.

1
★☆☆☆☆

i took my car to dolphin car wash. first they locked my keys in the car, then when they went to push it out, the employee pushed the car by the spoiler and dented the truck. another manager even seen him do it, and started apologizing. i went and got estimates, brought them back to dolphin car wash in morris il, first the owner tried to bribe me with free car washes. which i didnt want, i wanted my vehicle back the way it was when i pulled in. in the end he told me he had it on tape and the other manager saw it happen. and with all this he told me flat out that he wasnt gonna pay. i think everyone needs to know how this buisness is ran, unless u really dont care about your vehicle.

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1 out of 1 people found this review helpful.

.

Great service!!!! did a fantastic job and way better then those small touchless ones! employees were all very helpful and nice and my car never looked better

5
★★★★★

Great service!!!! did a fantastic job and way better then those small touchless ones! employees were all very helpful and nice and my car never looked better

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1 out of 2 people found this review helpful.

.

In the summer they have the bikini car wash!! I was always pleased with the results. Car was very clean!! Mind was dirty. They do a great job inside and out. I go there many times in the summer, too bad they don't offer this in the winter.

5
★★★★★

In the summer they have the bikini car wash!! I was always pleased with the results. Car was very clean!! Mind was dirty. They do a great job inside and out. I go there many times in the summer, too bad they don't offer this in the winter.

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0 out of 2 people found this review helpful.

.

I brought a new car in and when it came out it was not new anymore.IT WAS PROMISED to be taken care of and it wasnt,i had to call and make the arrangments.They dont like to call you back,now it will be in the hands of a lawyer.You get what you pay for,please be careful.

1
★☆☆☆☆

I brought a new car in and when it came out it was not new anymore.IT WAS PROMISED to be taken care of and it wasnt,i had to call and make the arrangments.They dont like to call you back,now it will be in the hands of a lawyer.You get what you pay for,please be careful.

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1 out of 2 people found this review helpful.

.

This car wash does a good job. I feel their staff could do better wiping down the car. They go through the motions, but I have yet to have a totally clean windshield after having my car washed there. I also feel it is a bit pricey,the cheapest wash is $12.00 and still a dirty windhield. They have a great display for Halloween.

3
★★★☆☆

This car wash does a good job. I feel their staff could do better wiping down the car. They go through the motions, but I have yet to have a totally clean windshield after having my car washed there. I also feel it is a bit pricey,the cheapest wash is $12.00 and still a dirty windhield. They have a great display for Halloween.

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1 out of 1 people found this review helpful.

Latest reviews from Citysearch.

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I took my vehical there last week and really should have checked it out before I left. The windows were not washed inside very well at all, there were still some stuff in the gear shift dust that had not been vacumned. I had made a comment on how fast they cleaned it, not thinking maybe itwas because they skipped alot. I will never go back. This is not the first time and I gave them another chance. At least they could have cleaned the windows. They really need to have a supervisor there to inspect the cars when they are done , they could do random checks so all employees are doing their job. I still had bird fetus on my hood . Whats up with that. If thats a car wash , forget it . I will go to the one down the street that I know at least the outside will get cleaned. Poor job Dolphins

1
★☆☆☆☆

I took my vehical there last week and really should have checked it out before I left. The windows were not washed inside very well at all, there were still some stuff in the gear shift dust that had not been vacumned. I had made a comment on how fast they cleaned it, not thinking maybe itwas because they skipped alot. I will never go back. This is not the first time and I gave them another chance. At least they could have cleaned the windows. They really need to have a supervisor there to inspect the cars when they are done , they could do random checks so all employees are doing their job. I still had bird fetus on my hood . Whats up with that. If thats a car wash , forget it . I will go to the one down the street that I know at least the outside will get cleaned. Poor job Dolphins

Pros: can't think of one

Cons: no effort in the end line of cleaning

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