Health Bridge Fitness Center

★★★☆☆

About Health Bridge Fitness Center

Categories
  • Family Practice Doctors
  • Physical Therapists
  • Massage Therapists
  • Health Clubs & Gyms

Sports & Recreation

Sports & Recreation
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I had a massage from Laura on 5-3-10 and I can't express how wonderful it was!!! I am getting married in less than a month and she relieved so much of my stress and back pain. She was awesome. Thank you!!! Whatever she is getting paid, they should pay her more.

5
★★★★★

I had a massage from Laura on 5-3-10 and I can't express how wonderful it was!!! I am getting married in less than a month and she relieved so much of my stress and back pain. She was awesome. Thank you!!! Whatever she is getting paid, they should pay her more.

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I've been a member of Health Bridge since 1998; and while there are some things that could be improved (concierge desk service & employee knowledge of the club), I am very happy with my membership. Their group fitness classes are excellent! The instructors are great. Health Bridge is a hospital owned fitness center, and I think it makes a difference in the focus of the club. I feel like Health Bridge shows their committment to the health of members, their families, and the community.

4
★★★★☆

I've been a member of Health Bridge since 1998; and while there are some things that could be improved (concierge desk service & employee knowledge of the club), I am very happy with my membership. Their group fitness classes are excellent! The instructors are great. Health Bridge is a hospital owned fitness center, and I think it makes a difference in the focus of the club. I feel like Health Bridge shows their committment to the health of members, their families, and the community.

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Locker rooms clean, the shower rooms were pretty clean, the equipment was in good working order most of the time. They opened early so that was good. I did have an issue buying a gift card for the spa - the lady at the service desk told me it would be a cheaper cost than the lady at the spa. The only reason I went ahead and bought it was because I didn't have time to go buy another gift.

3
★★★☆☆

Locker rooms clean, the shower rooms were pretty clean, the equipment was in good working order most of the time. They opened early so that was good. I did have an issue buying a gift card for the spa - the lady at the service desk told me it would be a cheaper cost than the lady at the spa. The only reason I went ahead and bought it was because I didn't have time to go buy another gift.

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Are you kidding? I was over 20 minutes on the phone to make a appointment for a massage. The massage room was cold and noisy and dirty and the sheets messy. A constant noisy conversation was in the hall outside the massage room by the loud nail technician and her customers. WTF I had to wait for twenty five minutes past my appointment time for my massage. My masseuse was upset and she was not happy to be working. The massage was barely adequate. I called the massage manager who is also the nail technician to complain and after two weeks she never called me back. It seems like they don't give a rats behind about the personal care division. I guess they are making enough money in the gym to care about this. The only positive was the child care center was gold. Give it up. I have been in every spa in Crystal Lake and I have never had such an experience before. People save your money. You have choices surf the web.

1
★☆☆☆☆

Are you kidding? I was over 20 minutes on the phone to make a appointment for a massage. The massage room was cold and noisy and dirty and the sheets messy. A constant noisy conversation was in the hall outside the massage room by the loud nail technician and her customers. WTF I had to wait for twenty five minutes past my appointment time for my massage. My masseuse was upset and she was not happy to be working. The massage was barely adequate. I called the massage manager who is also the nail technician to complain and after two weeks she never called me back. It seems like they don't give a rats behind about the personal care division. I guess they are making enough money in the gym to care about this. The only positive was the child care center was gold. Give it up. I have been in every spa in Crystal Lake and I have never had such an experience before. People save your money. You have choices surf the web.

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2 out of 2 people found this review helpful.

 

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