Dependable Maytag

★★★★☆
Factory certified and trained technicians for all your home kitchen appliances.
  • 1212 S Naper Blvd Ste 105

    Naperville, IL 60540

    Cross street: Naper Blvd and 75th St

    Map & Directions
  • 630-369-0888

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4.0 4
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We initially bought a Maytag appliance at a "big box store" when we bought our house in Naperville 20 years ago. We didn't know about Dependable Maytag back then. We now know... and we have all Maytag appliances throughout the house and whenever we need service, they are prompt, clean and courteous. I tell everyone to go there!

5
★★★★★

We initially bought a Maytag appliance at a "big box store" when we bought our house in Naperville 20 years ago. We didn't know about Dependable Maytag back then. We now know... and we have all Maytag appliances throughout the house and whenever we need service, they are prompt, clean and courteous. I tell everyone to go there!

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I apologize for not responding to the article written by Nancy sooner. There is such a fine line for satisfaction and dissatisfaction when dealing with the general public and how consumers can now respond to their likes or dislikes about anything via certain websites. We, meaning Dependable Maytag and my employees have and will always have our customers best interests for complete satisfaction. Unfortunately , for my own reasons, I decided to cancel this particular sale. I was not rude at no point during our conversations, I just felt it was a better decision to dissolve the situation we encountered. Our company has been in this community now for 26 years and as most of you who have done business with us during this time, know that our customer service is relatively excellent in comparison to the so called "" Big Box Stores"". I want to apoligize for things like this that sometimes happen, but there is always two sides to every story. Sincereley, Rick Gallatz

2
★★★★★

I apologize for not responding to the article written by Nancy sooner. There is such a fine line for satisfaction and dissatisfaction when dealing with the general public and how consumers can now respond to their likes or dislikes about anything via certain websites. We, meaning Dependable Maytag and my employees have and will always have our customers best interests for complete satisfaction. Unfortunately , for my own reasons, I decided to cancel this particular sale. I was not rude at no point during our conversations, I just felt it was a better decision to dissolve the situation we encountered. Our company has been in this community now for 26 years and as most of you who have done business with us during this time, know that our customer service is relatively excellent in comparison to the so called "" Big Box Stores"". I want to apoligize for things like this that sometimes happen, but there is always two sides to every story. Sincereley, Rick Gallatz

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I ordered a front load washing machine and dryer from Dependable Maytag. My appliances came damaged and the delivery guys said they would return with two "new" appliances. After the delivery truck left, the owner of the store called to say he was canceling my contract because he could not guarantee that the new appliances would be free from scratches and paint chips! The owner was rude and even accused me of looking for these defects through a magnifying glass...no magnifying glass needed...you could see the defects with a naked eye! What kind of customer service is this???

1
★☆☆☆☆

I ordered a front load washing machine and dryer from Dependable Maytag. My appliances came damaged and the delivery guys said they would return with two "new" appliances. After the delivery truck left, the owner of the store called to say he was canceling my contract because he could not guarantee that the new appliances would be free from scratches and paint chips! The owner was rude and even accused me of looking for these defects through a magnifying glass...no magnifying glass needed...you could see the defects with a naked eye! What kind of customer service is this???

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Dependable Maytag is a small shop that offers only Maytag and Whirlpool appliances. My family and I have bought our appliances from there for many years. They always offer competitve prices and is normally less expensive than Sears. They offer packaged deals most of the time, where if you spend a certain amount of $$ they give you some money off. AND the delivery is extremely inexpensive if not free. The owner of Dependable Maytag is great to work with and his staff is very friendly. If you do want Maytag or Whirlpool appliances, I would definitely check this place out first. The service you get is worth not going to a chain store like Sears.

5
★★★★★

Dependable Maytag is a small shop that offers only Maytag and Whirlpool appliances. My family and I have bought our appliances from there for many years. They always offer competitve prices and is normally less expensive than Sears. They offer packaged deals most of the time, where if you spend a certain amount of $$ they give you some money off. AND the delivery is extremely inexpensive if not free. The owner of Dependable Maytag is great to work with and his staff is very friendly. If you do want Maytag or Whirlpool appliances, I would definitely check this place out first. The service you get is worth not going to a chain store like Sears.

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