I've lived in this area for over thirty years and have always used Fran's. The only issue I had was when one of my dogs, very young, was scared out of its mind....they called me and had me come in and hold the dog while she cut it. That was not their fault...it's the dogs. Fran's has ALWAYS done a consistent, outstanding job year after year. I wouldn't even consider taking my pups to another groomer. Five stars all day long!
My mother has a shiatsu and an apricot poodle. She has been visiting from Oklahoma for ten weeks. We had first taken the dogs to pet-co, very basic, it was fine. I took them to Fran's and they pooped everywhere when we first walked in! I was very embarrassed. She was passive, no big deal. I picked the dogs up about two and half hours later and I was shocked! They didn't even look like the same dogs. They were gorgeous! I'm still amazed looking at them. The cuts were perfect for their breed and they smelled wonderful. Beautiful job!
I have taken my dogs to Frans for the past couple years and they have always come back great but just recently and have gotten rudeness on the phone and it took almost 4 hours to do the two dogs. I was very unhappy with this but their additudes made it worse. I wouldn't recommend.
Lilly is a deaf Austrialian Shepherd, she is very shy and timid Fran's has been grooming Lily now for about 2 1/2 years and they have been wonderful with her.Fran's does a beautiful job handling her and she always looks great and smells awesome when she comes home. I have taken all of dogs to Fran's for the past 8 years and I will continue as long as I have my babies.
Jenna is a long hair Rot with plenty of thick full, fur, especially after the winter. I just moved to Illinois and the past week was so hot I knew she needed to get all that hair off. When I picked her up she was beautiful. I know how hard it is to shave her; it took me three weeks to entirely clip her once. They did a wonderful job and she smelled so good, looked so pretty. they did a terrific job and I would recommend them.
They were all nice there, however they did an unsatifactory job in cutting my Dog's hair. My dog dos bite strangers, HOWEVER my dog hs never attenpted to bite anyone at the Groomer's before, this was her first time. It was so bad they had to call me to hold my dog down so they could finish her, and didn't even finish her and left her head a mess and ungroomed. I wouldn't recommend.
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