Napa Auto Parts

★★★★☆
  • 3613 N Harlem Ave

    Chicago, IL 60634

    Map & Directions
  • 773-481-1771

Automotive

Automotive
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They were very upfront with my when my car needed brakes. They didn't try to sell me anything. Everything went as quick as I could expect, considering they didn't have the brakes in stock.

3
★★★☆☆

They were very upfront with my when my car needed brakes. They didn't try to sell me anything. Everything went as quick as I could expect, considering they didn't have the brakes in stock.

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Spouse liked the clean appeal of the waiting room. When they first opened he took his car there. He was happy with them but I was not. The car was in 3 times for the same problem within 4 weeks. Unfortunately, they still didn't get it right. My daughter bought the right part(a smallpiece of hose) which costs a few dollars and she fixed it. When my husband purchased another car he used my mechanic once and went right back to Ervis. I have to admit they amazed me. They did a great job on the car anytime it was serviced there and at fair prices. The owners are very good at explaining everything to you. I recommend them highly.

PROS: Good communication, great service, fair prices
CONS:

4
★★★★☆

Spouse liked the clean appeal of the waiting room. When they first opened he took his car there. He was happy with them but I was not. The car was in 3 times for the same problem within 4 weeks. Unfortunately, they still didn't get it right. My daughter bought the right part(a smallpiece of hose) which costs a few dollars and she fixed it. When my husband purchased another car he used my mechanic once and went right back to Ervis. I have to admit they amazed me. They did a great job on the car anytime it was serviced there and at fair prices. The owners are very good at explaining everything to you. I recommend them highly.

PROS: Good communication, great service, fair prices
CONS:

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Ernie's is famous locally and his prices are worth driving to from farther away. I think they run their business with somewhat limited hours, but they are very careful, meticulous, and very cheap. Kind-of like the independent auto mechanics you see in movies, they actually own it themselves so they have low overhead and have a vested interest in making sure they fix your car right. Very reasonable charges.

PROS: Honest mechanic
CONS:

4
★★★★☆

Ernie's is famous locally and his prices are worth driving to from farther away. I think they run their business with somewhat limited hours, but they are very careful, meticulous, and very cheap. Kind-of like the independent auto mechanics you see in movies, they actually own it themselves so they have low overhead and have a vested interest in making sure they fix your car right. Very reasonable charges.

PROS: Honest mechanic
CONS:

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