DSW Shoes - Schaumburg

★★★☆☆
DSW Shoes - Thousands of shoes. Prices you love. Every day.
  • 901 Perimeter Drive

    Schaumburg, IL 60173

    Map & Directions
  • 847-240-1594

About DSW Shoes - Schaumburg

Hours
Mon. - Sat. 9am - 8pm;Sun. 11am - 6pm

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I went into this location because they usually have a good selection of items on their clearance table. I just so happen to find a Sakroots ereader cover (I've been looking for one for awhile) so I grabbed it up and walked on to the back to look at the clearance table. Out of nowhere a woman approached me and started questioning me "Are you finding every thing ok?" (I said "yeah") Then "Can I help you find anything in particular?" (I said "no"). By this time I'm wondering how she managed to walk by the 15 to 20 people all the way in the front of the store JUST TO HELP ME? She was looking at my hand to see what I had, then asked if I had a rewards membership (I said "no"). She goes to the front...after a bit she reappears and literally signs me up, she has yet to approach anyone else. This time, she inspected what I had in my hand and began inquiring about it. All the while I'm thinking "Wth? Ummmm, why are you bothering me?" Then she goes back to the front of the store...not once stopping to help any of the 20 to 30 people who are now in the store. I felt really weird and uncomfortable after that. Then I looked up and saw an attractive blond woman walking around and pretending to look for something in my immediate vicinity. I was thinking "you've got to be kidding me?". I realized what they were doing...I was being profiled. These people were racially profiling me. I was the only African American in the entire store! I was the only one approached to receive this special "customer care." I later found out the attractive blond, pretending to inspect things in my immediate vicinity, was the MANAGER! Btw, her response to me when I made a very quiet complaint (some people would have went off) was "I'm so sorry you were made to feel that way. I'll look into it." I'm thinking "seriously lady??" I'm a BioChem major, minoring in Economics, yet getting profiled by some shoe reps??...I left the store (after purchasing the ereader cover) feeling like garbage. Btw, I later called the customer service number on the receipt to see if they had me listed yet as a rewards member..........N.O.T.H.I.N.G! Perhaps it takes awhile for it to show up in their system, but I honestly don't expect anything to ever show up because her goal wasn't to provide customer service...it was to make sure I didn't steal.

1
★☆☆☆☆

I went into this location because they usually have a good selection of items on their clearance table. I just so happen to find a Sakroots ereader cover (I've been looking for one for awhile) so I grabbed it up and walked on to the back to look at the clearance table. Out of nowhere a woman approached me and started questioning me "Are you finding every thing ok?" (I said "yeah") Then "Can I help you find anything in particular?" (I said "no"). By this time I'm wondering how she managed to walk by the 15 to 20 people all the way in the front of the store JUST TO HELP ME? She was looking at my hand to see what I had, then asked if I had a rewards membership (I said "no"). She goes to the front...after a bit she reappears and literally signs me up, she has yet to approach anyone else. This time, she inspected what I had in my hand and began inquiring about it. All the while I'm thinking "Wth? Ummmm, why are you bothering me?" Then she goes back to the front of the store...not once stopping to help any of the 20 to 30 people who are now in the store. I felt really weird and uncomfortable after that. Then I looked up and saw an attractive blond woman walking around and pretending to look for something in my immediate vicinity. I was thinking "you've got to be kidding me?". I realized what they were doing...I was being profiled. These people were racially profiling me. I was the only African American in the entire store! I was the only one approached to receive this special "customer care." I later found out the attractive blond, pretending to inspect things in my immediate vicinity, was the MANAGER! Btw, her response to me when I made a very quiet complaint (some people would have went off) was "I'm so sorry you were made to feel that way. I'll look into it." I'm thinking "seriously lady??" I'm a BioChem major, minoring in Economics, yet getting profiled by some shoe reps??...I left the store (after purchasing the ereader cover) feeling like garbage. Btw, I later called the customer service number on the receipt to see if they had me listed yet as a rewards member..........N.O.T.H.I.N.G! Perhaps it takes awhile for it to show up in their system, but I honestly don't expect anything to ever show up because her goal wasn't to provide customer service...it was to make sure I didn't steal.

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I went into this location because they usually have a good selection of items on their clearance table. I just so happen to find a Sakroots ereader cover (I've been looking for one for awhile) so I grabbed it up and walked on to the back

3
★★★★★

I went into this location because they usually have a good selection of items on their clearance table. I just so happen to find a Sakroots ereader cover (I've been looking for one for awhile) so I grabbed it up and walked on to the back

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I love DSW in Schaumburg, Il. It has designer shoes and purses at great prices. Every time I go into the store I always leave with more than I am looking for. The clearance rack is bargain city with designer shoes. They even carry Gucci!!! I have noticed the sales people are becoming more customer friendly than they used to be. They called another store to find my boot size when they did not have the size I needed. I bought Uggs at $50.00 off what other stores were selling them for. I love the rewards program because I get coupons and I don't have to carry a card in my wallet!

5
★★★★★

I love DSW in Schaumburg, Il. It has designer shoes and purses at great prices. Every time I go into the store I always leave with more than I am looking for. The clearance rack is bargain city with designer shoes. They even carry Gucci!!! I have noticed the sales people are becoming more customer friendly than they used to be. They called another store to find my boot size when they did not have the size I needed. I bought Uggs at $50.00 off what other stores were selling them for. I love the rewards program because I get coupons and I don't have to carry a card in my wallet!

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Be careful when you are in this store and watch your purse at all times. Do not leave it on the floor as it appears the employees will snatch it up with boxes and hide it in the back of the store.

1
★☆☆☆☆

Be careful when you are in this store and watch your purse at all times. Do not leave it on the floor as it appears the employees will snatch it up with boxes and hide it in the back of the store.

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0 out of 1 people found this review helpful.

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Make sure you really like your shoes before buying! Wore some shoes for 2 hours. They hurt the tops of my feet. Store refused to take them back because there was a little dirt on the bottom (which I will wash off and try to return them again). Claimed that they tell people to wear them on carpet to make sure you like them. No one said that to me, in fact I wore them out of the store, you think they would have mentioned that.

1
★☆☆☆☆

Make sure you really like your shoes before buying! Wore some shoes for 2 hours. They hurt the tops of my feet. Store refused to take them back because there was a little dirt on the bottom (which I will wash off and try to return them again). Claimed that they tell people to wear them on carpet to make sure you like them. No one said that to me, in fact I wore them out of the store, you think they would have mentioned that.

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You can always find cheap shoes here, but the trick is to hold out for the truly good buys. Some deals aren't that great, but once in a while you'll find something good in the clearance sections. I like to scope those first before grazing the aisles.

3
★★★☆☆

You can always find cheap shoes here, but the trick is to hold out for the truly good buys. Some deals aren't that great, but once in a while you'll find something good in the clearance sections. I like to scope those first before grazing the aisles.

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Editorial from

In Short
With new merchandise arriving every week, DSW offers aisles and aisles of name-brand shoes (Kenneth Cole, Franco Sarto, Nike) that are 25 to 50 percent off the original retail price. Shoes are organized by style--not…

 

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