Wolsfelt's Victorian Bridals

★★★★☆
  • 1025 S Lincoln Ave

    Aurora, IL 60505

    Map & Directions
  • 630-896-7166

About Wolsfelt's Victorian Bridals

Hours
Tue 10am-8pm, Thu 10am-8pm, Wed 10am-5pm, Fri-Sat 10am-5pm

Shopping

Shopping
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.

To be honest one star is too much for this place. The sales associates were very pushy I felt like I was only a dollar sign in their eyes. It was very small and the changing rooms were divided by curtains and sales associates would walk in and stare at me while I was changing. Needless to say I ran as fast as I could to house of brides and was treated much better!

1
★☆☆☆☆

To be honest one star is too much for this place. The sales associates were very pushy I felt like I was only a dollar sign in their eyes. It was very small and the changing rooms were divided by curtains and sales associates would walk in and stare at me while I was changing. Needless to say I ran as fast as I could to house of brides and was treated much better!

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To be honest one star is too much for this place. The sales associates were very pushy I felt like I was only a dollar sign in their eyes. It was very small and the changing rooms were divided by curtains and sales associates would walk in

3
★★★★★

To be honest one star is too much for this place. The sales associates were very pushy I felt like I was only a dollar sign in their eyes. It was very small and the changing rooms were divided by curtains and sales associates would walk in

.

A great experience\r
I have been looking for a gown for weeks and have been to several bridal stores. My experience at Wolsfelt's was so different. My consultant actually listened to what I wanted. I was able to find a great dress in line

3
★★★★★

A great experience\r
I have been looking for a gown for weeks and have been to several bridal stores. My experience at Wolsfelt's was so different. My consultant actually listened to what I wanted. I was able to find a great dress in line

.

One star is 1 too many for this place. I am one of 5 bridesmaids. 2 of us have issues with our dress. The other girl is having her alterations done there. Luckily, my Mother sews so I am able to save money on this overpriced dress that needs MAJOR fixing.
They measure bust, waist and hip for the dress fitting. I went and picked it up and it barely zipped up the back. It was baggy around the waist and hip. The bust was also loose. (dress is a strapped vneck style) I could barely breathe. It was so tight around my rib cage. The fabric was pulled so tight it actually folded over slightly from stretching.
The woman re-measured me and said I grew 1.5 inch and hustled out of the room. Really? In all the places they measured, it fit loose. How in the world did my RIB CAGE grow? My ribs, are literally skin and bone. When I gain weight, it is all in my stomach and that area is LOOSE.
It is appalling that they had no interest in fixing the issue. It was poorly made, not poorly measured.
The dress is beautiful too! It is such a shame. I will NEVER go back to this shoppe based on how they took no responsibility for an ill made dress.
I have gained 2 pounds according to my scale since I got measured for this dress.
I am going through a nightmare with it and I paid a fortune for the dress.
AVOID THIS SHOPPE. THEY DO NOT PRACTICE HONEST BUSINESS.

1
★☆☆☆☆

One star is 1 too many for this place. I am one of 5 bridesmaids. 2 of us have issues with our dress. The other girl is having her alterations done there. Luckily, my Mother sews so I am able to save money on this overpriced dress that needs MAJOR fixing.
They measure bust, waist and hip for the dress fitting. I went and picked it up and it barely zipped up the back. It was baggy around the waist and hip. The bust was also loose. (dress is a strapped vneck style) I could barely breathe. It was so tight around my rib cage. The fabric was pulled so tight it actually folded over slightly from stretching.
The woman re-measured me and said I grew 1.5 inch and hustled out of the room. Really? In all the places they measured, it fit loose. How in the world did my RIB CAGE grow? My ribs, are literally skin and bone. When I gain weight, it is all in my stomach and that area is LOOSE.
It is appalling that they had no interest in fixing the issue. It was poorly made, not poorly measured.
The dress is beautiful too! It is such a shame. I will NEVER go back to this shoppe based on how they took no responsibility for an ill made dress.
I have gained 2 pounds according to my scale since I got measured for this dress.
I am going through a nightmare with it and I paid a fortune for the dress.
AVOID THIS SHOPPE. THEY DO NOT PRACTICE HONEST BUSINESS.

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.

Worst bridal shop experience possible here - finding the dress of your dreams, as their slogan suggests, must just be a dream.

CONS: staff, location, dress selection, dress pricing, amount of dresses, time limit you are given, dressing rooms (small, hot, second floor, your guests have to be in the room with you while you are almost naked), etc.

Would suggest David's Bridal over this nightmare.

0
★☆☆☆☆

Worst bridal shop experience possible here - finding the dress of your dreams, as their slogan suggests, must just be a dream.

CONS: staff, location, dress selection, dress pricing, amount of dresses, time limit you are given, dressing rooms (small, hot, second floor, your guests have to be in the room with you while you are almost naked), etc.

Would suggest David's Bridal over this nightmare.

.

As nice as this place may seem when you first walk in, the customer service is TERRIBLE. When I went to this place, I unfortunately found the dress that I absolutely LOVED. The sale staff would not tell me the name of the designer of this dress. The worst part is that they would tell me that they would get back to me with the name of the designer but then they would never call or they would come back with an excuse as to why they could not let me know who made the dress I loved. It would be fine if they just came out and told me that their business strategy does not allow for them to let me know the designer; however, they liked playing games with me and told me 3-4 times that they would tell me the designer name if I came back in, called back letter ,etc. Finally, at one point, my mother blatantly called out the woman working with us and asked her the name of the designer of the dress I really loved - the sales lady finally admitted that the owners don't let her reveal that information - so, you are basically buying a product blind here. Since they don't inform you of the designer, how do you really know what you are getting? To make matters worse, they offered me a 10% discount but then they retracted on that offer and said it would only be 5%. They want you to pay in full which is not in lign with other bridal stores because most require you to pay only a portion of the cost of the dress. Overall, I think this place is very snobby and not even worth the trip to the middle of nowhwere. It has a limited # of dresses on hand and the owners/sales staff treat you like you are the scum of the earth. They offer you one price, then take back that offer. They don't negotiate anything and fall back on promises. I would never recommend this place to anyone - steer clear, there is much better customer service elsewhere.

1
★☆☆☆☆

As nice as this place may seem when you first walk in, the customer service is TERRIBLE. When I went to this place, I unfortunately found the dress that I absolutely LOVED. The sale staff would not tell me the name of the designer of this dress. The worst part is that they would tell me that they would get back to me with the name of the designer but then they would never call or they would come back with an excuse as to why they could not let me know who made the dress I loved. It would be fine if they just came out and told me that their business strategy does not allow for them to let me know the designer; however, they liked playing games with me and told me 3-4 times that they would tell me the designer name if I came back in, called back letter ,etc. Finally, at one point, my mother blatantly called out the woman working with us and asked her the name of the designer of the dress I really loved - the sales lady finally admitted that the owners don't let her reveal that information - so, you are basically buying a product blind here. Since they don't inform you of the designer, how do you really know what you are getting? To make matters worse, they offered me a 10% discount but then they retracted on that offer and said it would only be 5%. They want you to pay in full which is not in lign with other bridal stores because most require you to pay only a portion of the cost of the dress. Overall, I think this place is very snobby and not even worth the trip to the middle of nowhwere. It has a limited # of dresses on hand and the owners/sales staff treat you like you are the scum of the earth. They offer you one price, then take back that offer. They don't negotiate anything and fall back on promises. I would never recommend this place to anyone - steer clear, there is much better customer service elsewhere.

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1 out of 1 people found this review helpful.

.

I pulled up in the parking lot and instantly thought I couldn't afford to shop at this store, but I was definitely wrong. I had an appointment with a woman named Pat and she was wonderful and helped me find the dress of my dreams with ease and professionalism. I felt like she cared about my needs and she really listened when I described my special day.

5
★★★★★

I pulled up in the parking lot and instantly thought I couldn't afford to shop at this store, but I was definitely wrong. I had an appointment with a woman named Pat and she was wonderful and helped me find the dress of my dreams with ease and professionalism. I felt like she cared about my needs and she really listened when I described my special day.

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.

I bought my daughter a beautiful prom dress. The original consultant, Krysta was awesome, patient, and very helpful. My daugher wore the dress for less than two hours when the beading started to fall off. My initial interaction with the store manager was not great but after some work the owner came through. The situation was resolved and I am okay with the experience.

1
★★★☆☆

I bought my daughter a beautiful prom dress. The original consultant, Krysta was awesome, patient, and very helpful. My daugher wore the dress for less than two hours when the beading started to fall off. My initial interaction with the store manager was not great but after some work the owner came through. The situation was resolved and I am okay with the experience.

Pros: beautiful dress, great consultant, owner resolved problems

Cons: poor workmanship, initial poor customer service

.

I tried all the upscale places in Chicago and when I went here it was a much better experience. There were about 10 women helping me, as well as, the designer of my dress. The alterations woman was so sweet and amazing and my dress was perfect! I am so glad I went here!

5
★★★★★

I tried all the upscale places in Chicago and when I went here it was a much better experience. There were about 10 women helping me, as well as, the designer of my dress. The alterations woman was so sweet and amazing and my dress was perfect! I am so glad I went here!

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.

I can not not say one bad thing about this store. Ginny was my bridal consultant and she was awesome. She made feel like a princess..she was so kind and knew what kind of dress I should wear even my maid of honor was impress and my mother. Not only Ginny help me pick out my bridal dress she actually pick out my bridesmaids dresses.

2
★★★★★

I can not not say one bad thing about this store. Ginny was my bridal consultant and she was awesome. She made feel like a princess..she was so kind and knew what kind of dress I should wear even my maid of honor was impress and my mother. Not only Ginny help me pick out my bridal dress she actually pick out my bridesmaids dresses.

Pros: cute store... where you feel like a princess

.

I can't say enough about Wolsfelts! I got my bridesmaid dresses there and the service and selection were amazing! They make sure the dresses are there and their alterations are great too! Reasonable prices!

5
★★★★★

I can't say enough about Wolsfelts! I got my bridesmaid dresses there and the service and selection were amazing! They make sure the dresses are there and their alterations are great too! Reasonable prices!

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.

This is exactly what a bridal dress shopping experience should be. Stunning couture gowns, amazingly helpful staff, and being catered to. Wolsfelts offers all those things. They have the most phenomenal changing areas and personalized service. I felt like a queen! Their costs are quite hefty and their dresses can be found elsewhere cheaper with a little research. My dress was $4,000 through them and I bought it direct from the company for $700. They have a lovely boutique of wedding services and shoes. It's a great experience and if I had the money, I would have given it to them!

PROS: Worth the drive to feel like royalty!
CONS: costly!

5
★★★★★

This is exactly what a bridal dress shopping experience should be. Stunning couture gowns, amazingly helpful staff, and being catered to. Wolsfelts offers all those things. They have the most phenomenal changing areas and personalized service. I felt like a queen! Their costs are quite hefty and their dresses can be found elsewhere cheaper with a little research. My dress was $4,000 through them and I bought it direct from the company for $700. They have a lovely boutique of wedding services and shoes. It's a great experience and if I had the money, I would have given it to them!

PROS: Worth the drive to feel like royalty!
CONS: costly!

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