The UPS Store

★★★☆☆
Mon - Fri 08:30-07:00, Sat 10:00-04:00
  • 910 W Van Buren Ste 100

    Chicago, IL 60607

    Map & Directions
  • 312-226-3333

About The UPS Store

Categories
  • Business Services
  • Printing
  • Flags & Banner Manufacturers
  • Passport Photos
  • Travel Visa
  • New Passport
  • Passport Renewal
  • Computer Rental & Leasing
Hours
M-F 8:30am-7pm, Sa 10am-4pm, Su Closed
Emails
  • store3571@theupsstore.com
Phones
  • Fax (312-226-3335)
Keywords
  • Shipping Services
  • Shipping Supplies
  • Mailbox Services
  • Copy Services
  • Printing Services
  • Sign Printing
  • Marketing Products
  • Office Supplies
  • Business Services
  • Freight Shipping
Product Services
Programs

Printing Products

    Printing Services

      Mailbox Services

        Small Business Services

          Mailing Services

            Shipping Services

              Packing Services

                Freight

                  Additional Products and Services

                    3.0 2
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                    .

                    The new owners are a class act and have fixed some problems that existed before. I delivered my packages to CA and FL no problem with excellent customer service. They also upgraded the entire store so that the customer experience is better

                    2
                    ★★★★★

                    The new owners are a class act and have fixed some problems that existed before. I delivered my packages to CA and FL no problem with excellent customer service. They also upgraded the entire store so that the customer experience is better

                    Pros: New Owners since August 2008

                    .

                    So in early Feb. I mailed a package out to a friend in California. After 2 weeks she didn't get it so I checked with the store- it was supposed to be on it's way back to the store, and the 2 guys working there said they'd call me when it came. It never came- 3 weeks later after seeing what happened to the package I go back to the store and they don't know what happened to it. So the guy says he will put a trace on it bc it is listed as missing- I ask him for something written down saying this, he stares at me like I'm crazy (I like to keep records of stuff). I ask him again just for some written documentation that they don't know where it is and the guy rolls his eyes at me then says in 8 business days the store will call me regarding the statues of this package. So I wait 8 days and after recovering from the flu (this is another 2 weeks mind you) I go back there. Supposedly they have found my package but gave me a full refund, with some attitude on the side for free (this was the same guy were I asked for a receipt showing they didn't know where the package was). This entire ordeal was such a hassle and maybe I wouldn't have minded if they actually followed up with me regarding this lost package and didn't roll their eyes and make snide remarks to me whenever I went. Such a headache compared to the one of Taylor St.

                    0
                    ★☆☆☆☆

                    So in early Feb. I mailed a package out to a friend in California. After 2 weeks she didn't get it so I checked with the store- it was supposed to be on it's way back to the store, and the 2 guys working there said they'd call me when it came. It never came- 3 weeks later after seeing what happened to the package I go back to the store and they don't know what happened to it. So the guy says he will put a trace on it bc it is listed as missing- I ask him for something written down saying this, he stares at me like I'm crazy (I like to keep records of stuff). I ask him again just for some written documentation that they don't know where it is and the guy rolls his eyes at me then says in 8 business days the store will call me regarding the statues of this package. So I wait 8 days and after recovering from the flu (this is another 2 weeks mind you) I go back there. Supposedly they have found my package but gave me a full refund, with some attitude on the side for free (this was the same guy were I asked for a receipt showing they didn't know where the package was). This entire ordeal was such a hassle and maybe I wouldn't have minded if they actually followed up with me regarding this lost package and didn't roll their eyes and make snide remarks to me whenever I went. Such a headache compared to the one of Taylor St.

                    Message from The UPS Store

                    The UPS Store® offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, providing convenient and value-added business services.

                    More about The UPS Store

                    Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, House Accounts, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

                     

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