Crown Vision Ctr

★☆☆☆☆
  • 6575 N Illinois St

    Fairview Heights, IL 62208

    Map & Directions
  • 618-397-6575

About Crown Vision Ctr

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Sitting in an office waiting for your turn is usually to be expected in any doctor's office. I had visited Crown Optical once before, when a different optometrist had worked there, and had no trouble whatsoever. This time though, I waited for an hour to even be seen by the optometrist, and then, once in " the chair" I waited for another 25 minutes before he actually came in. I understood that the office was busy, which is why I was able to be patient for so long. The eye exam went as I expected, and when I went out to get my contacts, I had told him that the prescription seemed a little off. He told me that it was only my eyes getting used to the prescription.....two weeks passed, and still my prescription didn't seem strong enough...so I went back, and he gave me an even weaker prescription for the eye that I needed a stronger prescription for to begin with. He told me to try those contacts out, and again...I went back and informed him of the problem.

He tried to pressure me to order the contacts that weren't the right prescription for me...and when I later asked for my prescription ( I'd been in the office a total of five times and still had not recieved a script) he refused, and told me that I would have to come into the office yet again to have another exam.

I will NOT ever use Crown Optical as my vision specialist again.

0
★☆☆☆☆

Sitting in an office waiting for your turn is usually to be expected in any doctor's office. I had visited Crown Optical once before, when a different optometrist had worked there, and had no trouble whatsoever. This time though, I waited for an hour to even be seen by the optometrist, and then, once in " the chair" I waited for another 25 minutes before he actually came in. I understood that the office was busy, which is why I was able to be patient for so long. The eye exam went as I expected, and when I went out to get my contacts, I had told him that the prescription seemed a little off. He told me that it was only my eyes getting used to the prescription.....two weeks passed, and still my prescription didn't seem strong enough...so I went back, and he gave me an even weaker prescription for the eye that I needed a stronger prescription for to begin with. He told me to try those contacts out, and again...I went back and informed him of the problem.

He tried to pressure me to order the contacts that weren't the right prescription for me...and when I later asked for my prescription ( I'd been in the office a total of five times and still had not recieved a script) he refused, and told me that I would have to come into the office yet again to have another exam.

I will NOT ever use Crown Optical as my vision specialist again.

Pros: Receptionists are extremely helpful, and friendly

Cons: Wait time exceeded an hour, selection was limited, Optometrist rushed his services, prices were a bit higher than at other stores

 

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