Suburban Welding & Steel LLC

★★★★☆
  • 9820 Franklin Ave Ste 24

    Franklin Park, IL 60131

    Map & Directions
  • 224-255-5159

Professional Services

Professional Services
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We can always depend on Suburban Welding and Steel. Their work is outstanding and always finished when promised. They are a pleasure to work with. If we have a job that needs to get out right away they are always more than willing to make sure that it gets done. I would highly recommend this company.

2
★★★★★

We can always depend on Suburban Welding and Steel. Their work is outstanding and always finished when promised. They are a pleasure to work with. If we have a job that needs to get out right away they are always more than willing to make sure that it gets done. I would highly recommend this company.

Pros: DEPENDABLE

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Suburban Welding has been my welder/fabricator and steel supplier for almost a decade now. I can tell you first hand that their quality is second to none. I have never had any problems with them they didn't go out of their way to correct. They make me feel important no matter how small the job. The boss can be a little slow in the quoting departmant, but if you ask nicely, he'll get it done in hours. They have worked Saturdays for me on many occasions, and yes, as with any shop, they have to pay their welders overtime, so I do too. They take on the jobs that no one else will even consider to help me out (for example, welding castings). I hope our working relationship is this strong for the another decade.

2
★★★★★

Suburban Welding has been my welder/fabricator and steel supplier for almost a decade now. I can tell you first hand that their quality is second to none. I have never had any problems with them they didn't go out of their way to correct. They make me feel important no matter how small the job. The boss can be a little slow in the quoting departmant, but if you ask nicely, he'll get it done in hours. They have worked Saturdays for me on many occasions, and yes, as with any shop, they have to pay their welders overtime, so I do too. They take on the jobs that no one else will even consider to help me out (for example, welding castings). I hope our working relationship is this strong for the another decade.

Pros: Lead times, quality, service.

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Our kitchen chair arms had broken welds and Suburban Welding fixed them. Delivery was as quoted when I dropped off the work to be done. The welds have held for over 12 months now. Today I?m going back with the other two original chair arms for a reliable fix. Suburban Welding is Highly recommended.

2
★★★★★

Our kitchen chair arms had broken welds and Suburban Welding fixed them. Delivery was as quoted when I dropped off the work to be done. The welds have held for over 12 months now. Today I?m going back with the other two original chair arms for a reliable fix. Suburban Welding is Highly recommended.

Pros: Friendly place, parking in front, great service.

Cons: none.

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This is in response to a review that was posted on Jan.15, 2008 by crk585/\r\n\r\nI would like to take this opportunity to respond to the allegations that this gentleman has made against our company.\r\n\r\nThe Vice President of the company, definitely remembers this man and the entire experience.\r\n\r\nHe called at 12:00 noon to find out if he could get his trailer repaired. He did not, at any time, mention how far away he was or how long it would take him to get to us. We were extremely busy, but we told him that if he got the trailer in right away, we would look at it and if not too much was involved to repair (time wise) we would put another customers job aside and start on his immediately.\r\n\r\nThe man came in at three o?clock, and yes he was asked to wait, for the vice pres. To come up to talk to him, but waiting a half hour is greatly exaggerated. The Vice Pres. Came up and went out to look at job. At that time he informed the man that our men had already cleaned up and were ready to leave the building, but we would pull one man back in to accommodate him, but we would be forced to charge him over time (time and a half) , or he also could leave trailer and we would work on it first thing next morning.\r\n\r\nHe got extremely loud and abrasive, and we apologized, but he did not tell us how far away he was to get to us, and also his loud abrasive tone, forced us to speak above him.\r\n\r\nWe have been in business, run by the same family, for over 55 years, we take great pride in our workmanship, customer service, and excellent reputation in the industry. This type of slander, definitely upsets us and is greatly resented and undeserved.\r\n\r\nKaren Karner\r\nPres.\r\n

2
★★★★★

This is in response to a review that was posted on Jan.15, 2008 by crk585/\r\n\r\nI would like to take this opportunity to respond to the allegations that this gentleman has made against our company.\r\n\r\nThe Vice President of the company, definitely remembers this man and the entire experience.\r\n\r\nHe called at 12:00 noon to find out if he could get his trailer repaired. He did not, at any time, mention how far away he was or how long it would take him to get to us. We were extremely busy, but we told him that if he got the trailer in right away, we would look at it and if not too much was involved to repair (time wise) we would put another customers job aside and start on his immediately.\r\n\r\nThe man came in at three o?clock, and yes he was asked to wait, for the vice pres. To come up to talk to him, but waiting a half hour is greatly exaggerated. The Vice Pres. Came up and went out to look at job. At that time he informed the man that our men had already cleaned up and were ready to leave the building, but we would pull one man back in to accommodate him, but we would be forced to charge him over time (time and a half) , or he also could leave trailer and we would work on it first thing next morning.\r\n\r\nHe got extremely loud and abrasive, and we apologized, but he did not tell us how far away he was to get to us, and also his loud abrasive tone, forced us to speak above him.\r\n\r\nWe have been in business, run by the same family, for over 55 years, we take great pride in our workmanship, customer service, and excellent reputation in the industry. This type of slander, definitely upsets us and is greatly resented and undeserved.\r\n\r\nKaren Karner\r\nPres.\r\n

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Poor communication, crappy attitudes, I felt like I walked into a company that just foreclosed! Upon calling around 12pm, I asked if they could do the work and they said yes it can be done today. I arrive at at 3pm, upon waiting 30 minutes to speak with someone I was told they close at 330pm and that I have to would have to leave my trailer and it will be done tomorrow. I asked why didn't you tell me that you close at 330 on the phone? The guy sat and argued very immaturely, telling me its my fault he didn't tell me they closed in 3 hours when I called! He told me because of HIS mistake that I would have to pay overtime. I see why they had help wanted signs all over, I wouldn't want to work there either!!! They are going to have a hard road if they treat everyone like they treated me. Save your time, find somewhere more reliable than this place.

0
★☆☆☆☆

Poor communication, crappy attitudes, I felt like I walked into a company that just foreclosed! Upon calling around 12pm, I asked if they could do the work and they said yes it can be done today. I arrive at at 3pm, upon waiting 30 minutes to speak with someone I was told they close at 330pm and that I have to would have to leave my trailer and it will be done tomorrow. I asked why didn't you tell me that you close at 330 on the phone? The guy sat and argued very immaturely, telling me its my fault he didn't tell me they closed in 3 hours when I called! He told me because of HIS mistake that I would have to pay overtime. I see why they had help wanted signs all over, I wouldn't want to work there either!!! They are going to have a hard road if they treat everyone like they treated me. Save your time, find somewhere more reliable than this place.

Pros: The welder that came out was the only who seemed like he wanted to work!

Cons: I have never seen worse treatment in this industry.

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I called 3 hours before I came in and they said they could do the work today. I came there at 3pm, upon waiting 30 minutes to speak with someone they saw my trailer, stated "oh you will have to leave it here tonight the welders leave at 330pm" He then started to argue with me that its my fault he didn't tell me they close in 3 hours on the phone and I should have to pay the overtime as well! This is just a terrible company, with all the help wanted signs I wouldn't want to work there either.

1
★☆☆☆☆

I called 3 hours before I came in and they said they could do the work today. I came there at 3pm, upon waiting 30 minutes to speak with someone they saw my trailer, stated "oh you will have to leave it here tonight the welders leave at 330pm" He then started to argue with me that its my fault he didn't tell me they close in 3 hours on the phone and I should have to pay the overtime as well! This is just a terrible company, with all the help wanted signs I wouldn't want to work there either.

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Suburban Welding and Steel is your source for all of your welding and fabrication needs in the Chicago and surrounding areas.

More about Suburban Welding & Steel LLC

Suburban Welding and Steel is your source for all of your welding and fabrication needs in the Chicago and surrounding areas.

 

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