UPDATE: My wedding was 08/08/08, and just as I suspected, my wedding dress was the LEAST of my worries on that day. It was perfectly altered. I had heels for the ceremony and flat shoes for the reception, and they altered it so that it was just brushing the ground when I had my flats on and it looked GORGEOUS. I feel truly sorry for these girls who are trying to smear the name of this store. If you want a cheap costing and looking dress from David's Bridal or some other crappy store, knock yourself out. I had zero issues with a gorgeous designer gown provided by a bridal shop that met all their deadlines and told me everything I needed to know up front. Sorry to burst the bubbles of all these whiny brides giving bad reviews. Please don't listen to them and find out for yourself.
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I honestly cannot understand why people give this place a negative review. My wedding is in six weeks and here is the play by play of my experience:
End of November - Eva's in Oak Lawn was the first place I shopped, and I did not need to go anywhere else. It was a busy weekend with a Maggie Sottero trunk show, but guess what? I MADE AN APPOINTMENT. So there is Smart Bride tip #1. When you make an appointment, you have someone assigned to you to help you find dresses and the girl that worked with me was EXTREMELY helpful and found me a bunch of different dresses that I was being very picky about. She finally brought one that wasn't even a Maggie, but I fell in love with it. When I decided to buy, the staff was VERY CLEAR on what the terms were, how I should select the sizing, how payment works, how alterations work, etc. They also made a pretty big deal about making sure that I read the entire agreement before I signed it.
Smart bride tip #2: READ AGREEMENTS THOROUGHLY BEFORE YOU SIGN THEM! I honestly cannot believe that some of the brides leaving comments are actually blaming the bridal shop because the bride was not smart enough to have read and understood the terms and conditions. Had the bride read the agreement, they could have decided at that point whether or not they liked the terms and not gotten into a binding contract they were not happy with.
After I paid my down-payment and signed the contract, the staff was very clear about the expected delivery time. They told me to check back in the spring for a more specific arrival date. Instead of panicking and leaving complaint messages on a website because I didnt have a more concrete date, I trusted them and waited to check up until Spring. They told me my dress would arrive at the end of May, and sure enough, it did.
Smart bride tip #3: You need to be able to trust your bridal shop! This is what they do, day in and day out and I think they've been in business for quite some time now! Don't make assumptions as to what you think is the reasonable time for your dress to be custom made and delivered. If you seriously are that high maintenance, you will need to go somewhere that can cater to your unrealistic expectations and will most likely charge you a hefty sum for those expectations!
This week, I went in to pay the rest of my dress and set up a schedule for my first fitting. The dress fits like a dream; the staff that helped me out was WONDERFUL and let me try the dress on with my accessories. They explained to me in great detail how the alteration process works and made suggestions as to the types of alterations I would need. The staff has been more than helpful and the process of buying my wedding dress has not deviated at all from what they told me to expect.
Bottom line? Ladies, take it from a bride to be who is THRILLED to not have had any worries associated with my wedding dress. Find out for yourself. I chose to ignore the one-sided complaining I encountered and I am so happy I did. My bet is most of the complainers arent owning up to the fact that they were not being smart brides during their experience, and shifting the blame on someone else!
Posted 06/19/08 | Report Abuse
3 out of 9 people found this review helpful.
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