Jimmy's Charhouse

★★★☆☆
  • 1413 Peterson Rd

    Libertyville, IL 60048

    Map & Directions
  • 847-549-9900

About Jimmy's Charhouse

Hours
Mon - Thu, 11am - 12am; Fri - Sat, 11am - 1am; Sun, 11am - 10pm

Food

Food
More choices in Libertyville:
Resultset_next

Sirloin Stockade

2645 Northgate St Ottumwa, IA

Resultset_next

Steak House Grill

305 S Iowa Ave Ottumwa, IA

3.0 2
Hi! Sign in to let us know how Jimmy's Charhouse was?
Write a Review
.

Food made for hungry customers. Taste excellent, and always go with the homemade garlic mashed. The lamb and pork chops are excellent too.

4
★★★★☆

Food made for hungry customers. Taste excellent, and always go with the homemade garlic mashed. The lamb and pork chops are excellent too.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I must say, the food here is great. However, don't expect management to make any special efforts for you. A few months ago, I stopped in for a filet mignon with two friends. We all ordered steaks. They were out of baked potatoes, which was a bit of a disappointment. (It was only 8 p.m., so I'm not sure why they were out!) As a side note, they are next store to a grocery store, so they could have easily run out to buy more baking potatoes.

They offered mashed potatoes or, for an upcharge of $5.00, a side of pasta. (Have you seen what pasta costs in the store, it is NOT $5.00.) We asked if they would substitute the pasta but not charge the $5.00 since it was their fault they didn't have the baked potatotoes.) The manager came to our table and said he couldn't do that. We told him he could, he just chose not to. We even told him he could serve us a really small portion of the pasta. He still said no.

We cancelled our order but one of my friends still wanted to stay. So, one person ate, the other two of us just ate the bread (free) and didn't order a meal. So, did the manager really win when he didn't get to sell the steaks?

I've also heard others say this is a great place when the food is good. But, when there is a problem, you are out of luck. They don't care.

Go at your own risk!

2
★★☆☆☆

I must say, the food here is great. However, don't expect management to make any special efforts for you. A few months ago, I stopped in for a filet mignon with two friends. We all ordered steaks. They were out of baked potatoes, which was a bit of a disappointment. (It was only 8 p.m., so I'm not sure why they were out!) As a side note, they are next store to a grocery store, so they could have easily run out to buy more baking potatoes.

They offered mashed potatoes or, for an upcharge of $5.00, a side of pasta. (Have you seen what pasta costs in the store, it is NOT $5.00.) We asked if they would substitute the pasta but not charge the $5.00 since it was their fault they didn't have the baked potatotoes.) The manager came to our table and said he couldn't do that. We told him he could, he just chose not to. We even told him he could serve us a really small portion of the pasta. He still said no.

We cancelled our order but one of my friends still wanted to stay. So, one person ate, the other two of us just ate the bread (free) and didn't order a meal. So, did the manager really win when he didn't get to sell the steaks?

I've also heard others say this is a great place when the food is good. But, when there is a problem, you are out of luck. They don't care.

Go at your own risk!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Jimmy's Charhouse, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review