American Family Insurance

★☆☆☆☆
  • 3748 N Broadway St

    Chicago, IL 60613

    Map & Directions
  • 773-327-5440

About American Family Insurance

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My retiree parents had been with this company for many years. as they prepared for their retirement, i was looking over all of their financials including car insurance for their rav4 and 4 other vehicles belonging to my siblings. Imagine my surprise when I learned that they had been massively overcharging them as I compared their rates to state farm which was 23% cheaper for the same coerage. As I was looking at the documents, I had also realized that they did not add one of my brothers car with the premium. When I brought this up (to Ernestine Alfonsetti), they immediately slapped my parents with a 900.00 bill backdating 6 months stating that they would have covered him had he been in an accident. convenient. I asked them not to charge us this since my brother had no accidents and there was no way to prove that they would have covered him anyway. They sent the 900.00 bill to the bill collector within 2 weeks. This is a company that I would definitely never ever work with. And I advise caution to those who will.

1
★☆☆☆☆

My retiree parents had been with this company for many years. as they prepared for their retirement, i was looking over all of their financials including car insurance for their rav4 and 4 other vehicles belonging to my siblings. Imagine my surprise when I learned that they had been massively overcharging them as I compared their rates to state farm which was 23% cheaper for the same coerage. As I was looking at the documents, I had also realized that they did not add one of my brothers car with the premium. When I brought this up (to Ernestine Alfonsetti), they immediately slapped my parents with a 900.00 bill backdating 6 months stating that they would have covered him had he been in an accident. convenient. I asked them not to charge us this since my brother had no accidents and there was no way to prove that they would have covered him anyway. They sent the 900.00 bill to the bill collector within 2 weeks. This is a company that I would definitely never ever work with. And I advise caution to those who will.

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